My Resume
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Location: Woodbridge, VA, USA
School: George Mason University
Major: Health Administration

My Resume

ACTIVE PUBLIC TRUST, WITH NACI THROUGH THE VA

EDUCATION:

B.S. in Health Administration and Policy, Concentration: Health Systems Management, May 2018
George Mason University (GMU), Fairfax, VA

A.A.S. in General Studies August 2016
Northern Virginia Community College, Annandale, VA

BA in English Literature: University of Peshawar, Pakistan – September 1998

EXPERIENCE

Paralegal/Quality Assessor

Le’Fant LLC Oct 2018- present
• Paralegal responsible for analyzing legal documents on the Department of Veterans Affairs (VA), Board of Veterans Appeals (BVA) Modernization Surge Support and Claims File Review Support contract
• Analyzed documents to extract selected information
• Prepare quality documentation and reports by collecting, analyzing and summarizing information and trends including failed processes, stability studies, corrective actions, and re-validations
• Checked for active FOIA requests as well as any other hearing requests from Veterans and send claims to the admin team
• Interacted with the appellants requesting documents under FOIA, and ensure they have the correct credentials to have a valid FOIA request fulfilled
• Composed 5+ memorandums per day, 2 pages single spaced and organize electronic claims file accordingly
• Analyzed pertinent evidence which would be used in the Veterans appeal benefits claim
• Claims averaged 1,000 medical documents and other income-based documents which needed to be analyzed and organized
• Furnished memorandums for VA attorneys and judges so they could adjudicate the claims file in a speedy fashion
• Helped with creating a Standard Operating Procedure (SOP) for the VA and would have intuitive discussions during meetings with upper project management to establish guidance on what is needed to be accomplished
• Continually updated myself and my teammates with changes within the SOP that affected case numbers and claims being processed per day
• Used legal instruments (completeness of information, proper execution)
• Conducted research and obtained additional information related to specific cases
• Determine correctness of action (per VA regulations, procedures, guidelines)
• Gathered and formulated facts for cases and routine reports

Substitute Teacher

Prince William County School September 2012 - September 2018
• Work as a substitute for KG to 8th grade. Was exposed to a variety of different classroom environments and various schools within Prince William County.
• Completed three long term assignment as a classroom teacher
• Earned high recognition for the quality of classroom teaching, lesson plans and instructional materials used in teaching language arts, mathematics, science, social studies and history
• Developed innovative approaches that were held as the model standard for meeting county goals in technology integration across the curriculum, experiential learning, literacy and diversity areas
• Taught general education students as well as individuals with learning challenges and special needs within a mainstreamed, inclusive classroom. Part of the IEP team for students with disabilities
• Attended professional development workshop and implemented various positive reinforcement to redirect challenging behaviors in classroom settings
• Participated in various staff training sessions
• Organized goal setting conference with parents
• Became a “first-to-call” resource in current substitute teaching role, typically working five days per week. Personally, requested by many full-time teachers to take over their classrooms during absences

Administrative Intern

George Mason University (Health Administration and Policy Department) Dec 2017-May 2018
• Flexible Administrative intern—efficiently coordinated with busy office flow and multiple tasks relating to staff and students including but not limited to compiling human resource (HR) presentations and training materials
• Extremely adept at providing clerical and transcription support to executive meetings and working with administrators to plan effective agendas
• Assisted with the planning and move of the department including setting up the new offices together with processing purchases and office supplies
• Worked closely with the administration to ensure that the day to day functions of the department run smoothly both during and after the move. Scheduled meetings and various departmental events
• Assisted with all the functions of the administrative unit including preparation and distribution of department related outreach materials, staff development portal and updating the new departmental changes
• Coordinated office procedures and implement processes to ensure seamless flow of communication and work product
• Assisted with daily tasks and aided in the achievement of long-term goals to benefit the department
• Completed budget reconciliation each month
• Gathered information and prepared documents in response to data calls or internal audit requests
• Compilation of advertising prices for the department chair
• Assisted with the assembly of CAHME notebooks

Store Manager

Jockey March 2009 - September 2012
• Developed and implemented performance improvement programs
• Scheduling and timekeeping assisting staff bi-weekly with time
• Responsible for monitoring store’s progress and sales on timesheets to insure compliance
• Recruited and hired employees
• Administered payroll, managed account receivable and payable
• Controlled inventory
• Responded to Customers’ issues and resolved them promptly
• Updated tracking logs for sales and services
• Focused on services and results

Office Assistant

United Appraisal December 2007– February 2009

• Provided property assessment information to various banks
• Entered data into office appraisal database
• Performed duties such as organizing,filing, printing, and ordering office supplies
• Interface with various banks, mortgage companies and title companies to forward and discuss property assessment information.

SKILLS/CERTIFICATIONS:

Language: Fluent in English, Urdu, Pushto and Hindi. Can read and write Arabic

Computer: Proficient in Microsoft Office Suite, MS Access, Excel, Gantt and Microsoft Word

Personal Qualities: Leadership, team builder, team player, excellent communication and interpersonal skills, adaptive, strategic, discrete, flexible, motivational, problem solver, trust worthy, well organized, detail oriented and a critical thinker. Possess the ability to consistently deliver highest quality work under extreme pressure

IHI Certified in Quality and Safety: Concentration in improvement capability, patient safety, leadership, person-and-family centered care, and Triple Aim for population

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