My resume
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My resume

Kristy Johnson
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Eugene • OR
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SUMMARY: I'm upbeat, energetic & outgoing. I believe that communication is a critical soft skill for anyone working in a team. Being a good communicator also means being a good listener and that’s where I shine.
WORK HISTORY
JC PENNEY * CASHIER AND MERCHANDISE ASSISTANT MANAGER - JANUARY 2019 – JULY 2019
• Excellent interpersonal communication skills
• As a MA having the ability to effectively manage time and prioritize tasks
• Open and close the registers, assisting in the training of new cashiers, and ensuring quality customer service at all times
• Operate POS cash register, handling hundreds of transactions on average day, and keeping accurate count money in cash drawers to ensure the amount is correct
• Develop reputation for prompt, efficient service with high level of accuracy, receiving top ratings in the store
• Maintain thorough knowledge of store merchandise, and responsible for selling in store credit cards.

SEPHORA INSIDE JC PENNEY * SALES AND CASHIER - SEPTEMBER 2018 – DECEMBER 2018
• Quickly established rapport with customers
• Successfully preformed opening and closing duties including but not limited to, POS opening and closing, cash balancing and counting.
• Cleaning, restocking, organizing counter and displays
• Responsible for proper promotion of products to all clients through professional tutorials and the introduction of new techniques to fully maximize use of products.
• Participation in all beauty events including 13 days of Halloween, Black Friday, Christmas, Too Face, Fenty and many more.
GENTLE DENTAL * RECEPTION/BILLING - MAY 2018 – SEPTEMBER 2018
• Answered and managed incoming calls, route calls take or delivered messages
• Scheduled patients appointments, filled in cancellations and no shows
• Provided daily appointment schedules to the appropriate staff
• Verified patients insurance and prepared claim forms for dental insurance
• Informed patients of financial treatment plan options, collected and receipted payments from patients at time of treatment
• Assisted in dental chart preparation prior to patients appointments
KRISTY’S CLEANING SERVICES * SMALL BUSINESS OWNER BUSINESS LEAD OPERATOR - JANUARY 2014 - AUGUST 2016
• Arranged new client meetings, developed and maintained relationships, hired staff, formed marketing strategies, oversaw the day to day activities, and identified opportunities for networking.
• Cut costs by 30% through negotiating pricing while still giving client superior services.
HOSPICE CARE * HOME CARE PROVIDER - JANUARY 2013 - OCTOBER 2013
• Job required patience, stamina, a sense of humor, and being able to cope with distressing situations.
• It also consisted of personal care expertise, cooking, cleaning, driving, and record keeping such as financial & medication logs.
SISTERS CLEANING * CO-OWNER, WORKER - JUNE 2011 - DECEMBER 2012
• Cleaning of apartments, homes, offices and businesses.
• When I became partner I took over the bookkeeping, appointment setting/calendars, and supply ordering.
• Reduced 20% of total overhead costs to business while ensuring the enhancements of services.
SHELTER CARE * INTERN - AUGUST 2010 - MAY 2011
• Orchestrated treatment for both male and female clients.
• Did both group and individual one on one therapy.
• Referral/out-reach for outside resources including SSI/SSD.
LANE COMMUNITY COLLEGE * STUDENT WORKER/MANAGER - APRIL 2007 - DECEMBER 2010
• Assisted students in resolving schedule problems, interacted frequently with ESL student & helped students navigate Moodle (LCC’s computer system).
• The job required a variety of office tasks (e.g. multi-line phone systems, faxing, scanning documents, data entry, scheduling meetings and appointments, etc.) as well as being a public face for the office.
• Collaborated on African American Rights of Passage – a youth summer program under Greg Evan's, helping to care for 200+ youth.
• Presided over non-profit clothing store on campus. As manager of 6-8 employees I conducted interviews, and also had the job of letting employees go.
• As the manager I handled fundraising, solicited donations, and created relationship with different business through out Lane County to receive donations/items for programs such as Transitions to Success, Workforce Network, and CCPD groups.
EDUCATION
Northwest Christian University * Bachelors, Psychology
Lane Community College * Associates, Psychology & Business