My Resume
CHELSEA FOO-FAT
3357 Snowball Road, Mississauga (Ontario)
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EDUCATION
2017-2019 University of Toronto (Ontario)
Master’s in Health Science, Translational Research Program, Faculty of Medicine
Knowledge Media Design Collaborative Specialization, Knowledge Media Design Institute, Faculty of Information
2013-2017 University of Toronto, Mississauga (Ontario)
Honours Bachelor of Science
Graduated with high distinction
2009-2013 École secondaire Jeunes sans frontières, Brampton (Ontario)
Certified Specialist High Skills Major in Health and Well-being
International Baccalaureate (IB) Diplomat
SKILLS
• Excellent oral and written communication skills in English and French attained through academic projects and developed through a bilingual customer service role and volunteering positions
• Good customer service skills developed through over four years of experience in fast-paced environments
• Excellent time management skills gained from years of balancing demanding school schedules and volunteering roles
• Great organizational skills established from multiple administrative-based positions as an employee and a volunteer
• Comfortable working in a team and independently on account of diverse work, school and volunteering environments
• Technologically skilled with programs such as Adobe Illustrator, Photoshop and Microsoft Word, Excel, Powerpoint
• Creative visual design skills developed through a biomedical communications minor and passion for art and design
EMPLOYMENT
2018, 2019 May- Feb.
Work Study in Community Development & Student Recruitment Assistant
University of Toronto St. George, Toronto (Ontario)
• Assists in coordinating, organizing, and marketing the Translational Research Program to prospective students and interested stakeholders
• Coordinate and organize events including email outreach, booking venues, setting up and preparing promotional materials
• Designing promotional materials and distribute to interested student groups, departments, hospitals, and other relevant health organizations for engagement
• Provide excellent customer service while working at event booths, communicating with external groups and conducting presentations to student groups
2016, 2017 May- Sep.
Student Administrative Assistant
Peel Regional Paramedic Services, Brampton (Ontario)
• Reviewed and audited medical reports filled out by paramedics to ensure thorough administrative support to other departments, including supervisors
• Conducted data entry of reports using Microsoft Access, Excel, and vehicle tracking programs resulting in 3 months’ worth of outstanding reports being brought up to date
• Collected and sorted envelopes and medical reports on a daily basis, maintaining several quotas
2014 May- Aug. Customer Service representative
VWR International, Mississauga (Ontario)
• Entered orders for customers using SAP and CIM programs and by telephone resulting in satisfied
customers and sales representatives
• Solved issues by communicating with vendors, shipping companies and sales representatives to
ensure product delivery
• Cooperated and communicated with other customer service representatives and supervisors as a
team to meet deadlines
2012 July Nurses’ aid (High Skills Major Co-op placement)
The Darling Home for Kids, Children’s Hospice and Respite Centre, Milton (Ontario)
• Displayed leadership skills and creativity by facilitating activities such as crafts, baking and more
• Worked in a team and learned from nurses and other staff members
2011 July
VOLUNTEER WORK
Receptionist (High Skills Major Co-op placement)
Freedom in Movement Physiotherapy and Wellness Centre, Mississauga (Ontario)
• Performed administrative work such as answering phone calls, reviewing invoices and registering
new patients which resulted in an efficient workplace
• Collaborated with a health care professional in a mature work environment
2017 - 2018 Teaching Assistant for middle school students
École secondaire Jeunes sans frontières, Brampton (Ontario)
• Supported resource teacher by facilitating math tutorial sessions for grade 7 and 8 students, helping
students to improve their numeracy skills in math
• Assisted math teachers in their classrooms by answering students’ questions and facilitating their
learning experience
• Demonstrated responsibility and professionalism within the classroom, leading to a safe and positive
learning environment
2016 - 2017
2015 Nov. - May
Trillium Health Partner Volunteer for the Emergency Department
Credit Valley Hospital, Mississauga (Ontario)
• Greeted incoming patients and visitors and directed them to the necessary emergency department
while ensuring quality customer service
• Stocked up on personal protective equipment and other inventory in the numerous care centres in
order to effectively support doctors and nurses
• Used Meditech to search for patients and their locations while prioritizing patient confidentiality
• Collaborated with a team of volunteers and nurses every week, bringing about a positive
environment that facilitates effective healthcare in the emergency department
Trillium Health Partner Volunteer for the Quality Assurance & Decision Support Department
Credit Valley Hospital, Mississauga (Ontario)
• Entered data from patient surveys leading to qualitative and quantitative data collection for the
hospital
• Used Excel to set up and fill out spreadsheets for the Quality Assurance department resulting in
numerous projects being completed weekly
• Filed and organized folders and patient cases for the Decision Support department to ensure a clean
and systematized work area
2015 Sep. - April Peer Facilitated Group Study Leader
University of Toronto in Mississauga, Mississauga (Ontario)
• Collaborated with another student leader to efficiently develop and improve 1st and 2nd year biology
students’ study skills
• Demonstrated creativity and enthusiasm by organizing and facilitating unique learning activities that
would best suit participating students’ needs
• Facilitated group discussions among students that focused on improving problem solving skills
resulting in an encouraging and welcoming learning environment
2014 Sep. - April Peer Health Educator for the Leave the Pack Behind team at the Health and Counselling Centre
University of Toronto Mississauga, Mississauga (Ontario)
• Exhibited creativity and teamwork to plan and execute outreach activities catered to students on
campus by collaborating with peers and educators
• Communicated with students on campus through seminars, interactions and activities to ultimately
offer services and support for smokers and non-smokers
• Promoted healthy behaviour changes to first year students on residence during seminars that
demonstrated the benefits of a healthy lifestyle on campus
2013 Sep. - Jun.
Public Relations Representative of Jeunes sans frontières’ Student Council
École secondaire Jeunes sans frontières, Brampton (Ontario)
• Designed posters and created advertising initiatives to promote events organized for students
• Acted as a liaison between the Principal and Vice Principal and the Student Council ensuring
transparency and collaboration between the office administration and the student council
2010 - 2017 Child care for toddlers
Portico Community Church, Mississauga (Ontario)
• Demonstrated responsibility by watching over children and coordinating activities, creating a safe and
fun environment
• Developed communication skills with parents, staff, and other volunteers in order to ensure top
quality childcare
AWARDS AND RECOGNITION
2017 Pynn Family Paleontology Award at the University of Toronto Mississauga
2016 and 2017 Chemical and Physical Sciences Honour Roll at the University of Toronto Mississauga
2015, 2016, 2017 Dean’s List at the University of Toronto Mississauga (3.5+ cGPA)
2009, 2010, 2011, 2012 and 2013 High School Honour Roll
2013 Best High School Average in English IB and Mathematics IB
Governor General’s 2012-2013 Academic Medal
REFERENCES Available upon request
CHELSEA FOO-FAT
3357 Snowball Road, Mississauga (Ontario)
------------
------------
EDUCATION
2017-2019 University of Toronto (Ontario)
Master’s in Health Science, Translational Research Program, Faculty of Medicine
Knowledge Media Design Collaborative Specialization, Knowledge Media Design Institute, Faculty of Information
2013-2017 University of Toronto, Mississauga (Ontario)
Honours Bachelor of Science
Graduated with high distinction
2009-2013 École secondaire Jeunes sans frontières, Brampton (Ontario)
Certified Specialist High Skills Major in Health and Well-being
International Baccalaureate (IB) Diplomat
SKILLS
• Excellent oral and written communication skills in English and French attained through academic projects and developed through a bilingual customer service role and volunteering positions
• Good customer service skills developed through over four years of experience in fast-paced environments
• Excellent time management skills gained from years of balancing demanding school schedules and volunteering roles
• Great organizational skills established from multiple administrative-based positions as an employee and a volunteer
• Comfortable working in a team and independently on account of diverse work, school and volunteering environments
• Technologically skilled with programs such as Adobe Illustrator, Photoshop and Microsoft Word, Excel, Powerpoint
• Creative visual design skills developed through a biomedical communications minor and passion for art and design
EMPLOYMENT
2018, 2019 May- Feb.
Work Study in Community Development & Student Recruitment Assistant
University of Toronto St. George, Toronto (Ontario)
• Assists in coordinating, organizing, and marketing the Translational Research Program to prospective students and interested stakeholders
• Coordinate and organize events including email outreach, booking venues, setting up and preparing promotional materials
• Designing promotional materials and distribute to interested student groups, departments, hospitals, and other relevant health organizations for engagement
• Provide excellent customer service while working at event booths, communicating with external groups and conducting presentations to student groups
2016, 2017 May- Sep.
Student Administrative Assistant
Peel Regional Paramedic Services, Brampton (Ontario)
• Reviewed and audited medical reports filled out by paramedics to ensure thorough administrative support to other departments, including supervisors
• Conducted data entry of reports using Microsoft Access, Excel, and vehicle tracking programs resulting in 3 months’ worth of outstanding reports being brought up to date
• Collected and sorted envelopes and medical reports on a daily basis, maintaining several quotas
2014 May- Aug. Customer Service representative
VWR International, Mississauga (Ontario)
• Entered orders for customers using SAP and CIM programs and by telephone resulting in satisfied
customers and sales representatives
• Solved issues by communicating with vendors, shipping companies and sales representatives to
ensure product delivery
• Cooperated and communicated with other customer service representatives and supervisors as a
team to meet deadlines
2012 July Nurses’ aid (High Skills Major Co-op placement)
The Darling Home for Kids, Children’s Hospice and Respite Centre, Milton (Ontario)
• Displayed leadership skills and creativity by facilitating activities such as crafts, baking and more
• Worked in a team and learned from nurses and other staff members
2011 July
VOLUNTEER WORK
Receptionist (High Skills Major Co-op placement)
Freedom in Movement Physiotherapy and Wellness Centre, Mississauga (Ontario)
• Performed administrative work such as answering phone calls, reviewing invoices and registering
new patients which resulted in an efficient workplace
• Collaborated with a health care professional in a mature work environment
2017 - 2018 Teaching Assistant for middle school students
École secondaire Jeunes sans frontières, Brampton (Ontario)
• Supported resource teacher by facilitating math tutorial sessions for grade 7 and 8 students, helping
students to improve their numeracy skills in math
• Assisted math teachers in their classrooms by answering students’ questions and facilitating their
learning experience
• Demonstrated responsibility and professionalism within the classroom, leading to a safe and positive
learning environment
2016 - 2017
2015 Nov. - May
Trillium Health Partner Volunteer for the Emergency Department
Credit Valley Hospital, Mississauga (Ontario)
• Greeted incoming patients and visitors and directed them to the necessary emergency department
while ensuring quality customer service
• Stocked up on personal protective equipment and other inventory in the numerous care centres in
order to effectively support doctors and nurses
• Used Meditech to search for patients and their locations while prioritizing patient confidentiality
• Collaborated with a team of volunteers and nurses every week, bringing about a positive
environment that facilitates effective healthcare in the emergency department
Trillium Health Partner Volunteer for the Quality Assurance & Decision Support Department
Credit Valley Hospital, Mississauga (Ontario)
• Entered data from patient surveys leading to qualitative and quantitative data collection for the
hospital
• Used Excel to set up and fill out spreadsheets for the Quality Assurance department resulting in
numerous projects being completed weekly
• Filed and organized folders and patient cases for the Decision Support department to ensure a clean
and systematized work area
2015 Sep. - April Peer Facilitated Group Study Leader
University of Toronto in Mississauga, Mississauga (Ontario)
• Collaborated with another student leader to efficiently develop and improve 1st and 2nd year biology
students’ study skills
• Demonstrated creativity and enthusiasm by organizing and facilitating unique learning activities that
would best suit participating students’ needs
• Facilitated group discussions among students that focused on improving problem solving skills
resulting in an encouraging and welcoming learning environment
2014 Sep. - April Peer Health Educator for the Leave the Pack Behind team at the Health and Counselling Centre
University of Toronto Mississauga, Mississauga (Ontario)
• Exhibited creativity and teamwork to plan and execute outreach activities catered to students on
campus by collaborating with peers and educators
• Communicated with students on campus through seminars, interactions and activities to ultimately
offer services and support for smokers and non-smokers
• Promoted healthy behaviour changes to first year students on residence during seminars that
demonstrated the benefits of a healthy lifestyle on campus
2013 Sep. - Jun.
Public Relations Representative of Jeunes sans frontières’ Student Council
École secondaire Jeunes sans frontières, Brampton (Ontario)
• Designed posters and created advertising initiatives to promote events organized for students
• Acted as a liaison between the Principal and Vice Principal and the Student Council ensuring
transparency and collaboration between the office administration and the student council
2010 - 2017 Child care for toddlers
Portico Community Church, Mississauga (Ontario)
• Demonstrated responsibility by watching over children and coordinating activities, creating a safe and
fun environment
• Developed communication skills with parents, staff, and other volunteers in order to ensure top
quality childcare
AWARDS AND RECOGNITION
2017 Pynn Family Paleontology Award at the University of Toronto Mississauga
2016 and 2017 Chemical and Physical Sciences Honour Roll at the University of Toronto Mississauga
2015, 2016, 2017 Dean’s List at the University of Toronto Mississauga (3.5+ cGPA)
2009, 2010, 2011, 2012 and 2013 High School Honour Roll
2013 Best High School Average in English IB and Mathematics IB
Governor General’s 2012-2013 Academic Medal
REFERENCES Available upon request