My Resume
Rafael Lazala
Current Address: 770 East 166th Street, Bronx, New York, 10456
Cellular: ------------| ------------
EDUCATION
Alfred State College/ SUNY, Alfred, NY
Pursuing Sports Management � BA Expected May 2020
Criminal Justice - AAS May 2019
GPA: 3.0
Bronx Lighthouse College Prep Academy, Bronx, NY June 2016
GPA: 2.5
Advanced Regents Diploma
ACTIVITIES/COMMUNITY SERVICE
� Alfred State Baseball Team Spring �17- Fall �18
� Little League Baseball Participant
� Red Cross Club Volunteer- Alfred State College
� Special Olympics- Alfred State College
� KEEN (KIDS ENJOY EXERCISE NOW)- Manhattan, New York
� City Meals On Wheels- Bronx, New York
SKILLS
� Highly fluent in English, and Spanish
� Strong verbal and written communication skills.
� Collaborative skills and ability to work well within a team.
� Proficient in working a cash register.
� Self-starter, Quick learner.
� Outstanding ability to multitask and organize.
� Can handle large volumes of people.
� Enthusiastic and dependable
� Adaptability
� Creativity
� Promoting cooperative behavior and team efforts
� Displaying superior emotional adjustments and stability
� Conflict Resolution
� Understands both theoretical and practical concepts
� Alert, quick, and responsive
� Strongly motivated to achieve higher expectations
� Polished and confident speaker
� Develops a motivating environment
� Shows eagerness and capacity to learn
� Knowledgeable in Major League Baseball Statistics
� Consistent, dependable and accurate in carrying out responsibilities to a successful conclusion
� Articulates goals for future improvement
EXPERIENCE
Pinkberry New York, NY
Key-holder & Server March 2016 � August 2017
� Trained new employees on the daily operations of the store.
� Acquired organizational skills by assisting in catering events, and leading the team, customer service.
� Handled P.O.S cash transactions.
� Managed opening and closing procedures of the store
� Prepared room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates and utensils
� Protected establishment and patrons by adhering to sanitation, safety and alcohol beverage control policies
� Transmitted orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests
� Familiarized guests with menu
� Ensured customers visit was conflict-free
� Greeted customers and assessed their wants and needs
� Developed an effective approach for advising customers on menu options
� Implemented new menu introduction strategies increasing customer purchases
REFERENCES
Aldo Perez
Detroit Tigers Scout Supervisor
aldperez
------------
Victor Pimentel
Supervisor of Health First
------------
(929)- 422- 9787
Michael Armstrong
Alfred State Baseball Coach
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Rafael Lazala
Current Address: 770 East 166th Street, Bronx, New York, 10456
Cellular: ------------| ------------
EDUCATION
Alfred State College/ SUNY, Alfred, NY
Pursuing Sports Management � BA Expected May 2020
Criminal Justice - AAS May 2019
GPA: 3.0
Bronx Lighthouse College Prep Academy, Bronx, NY June 2016
GPA: 2.5
Advanced Regents Diploma
ACTIVITIES/COMMUNITY SERVICE
� Alfred State Baseball Team Spring �17- Fall �18
� Little League Baseball Participant
� Red Cross Club Volunteer- Alfred State College
� Special Olympics- Alfred State College
� KEEN (KIDS ENJOY EXERCISE NOW)- Manhattan, New York
� City Meals On Wheels- Bronx, New York
SKILLS
� Highly fluent in English, and Spanish
� Strong verbal and written communication skills.
� Collaborative skills and ability to work well within a team.
� Proficient in working a cash register.
� Self-starter, Quick learner.
� Outstanding ability to multitask and organize.
� Can handle large volumes of people.
� Enthusiastic and dependable
� Adaptability
� Creativity
� Promoting cooperative behavior and team efforts
� Displaying superior emotional adjustments and stability
� Conflict Resolution
� Understands both theoretical and practical concepts
� Alert, quick, and responsive
� Strongly motivated to achieve higher expectations
� Polished and confident speaker
� Develops a motivating environment
� Shows eagerness and capacity to learn
� Knowledgeable in Major League Baseball Statistics
� Consistent, dependable and accurate in carrying out responsibilities to a successful conclusion
� Articulates goals for future improvement
EXPERIENCE
Pinkberry New York, NY
Key-holder & Server March 2016 � August 2017
� Trained new employees on the daily operations of the store.
� Acquired organizational skills by assisting in catering events, and leading the team, customer service.
� Handled P.O.S cash transactions.
� Managed opening and closing procedures of the store
� Prepared room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates and utensils
� Protected establishment and patrons by adhering to sanitation, safety and alcohol beverage control policies
� Transmitted orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests
� Familiarized guests with menu
� Ensured customers visit was conflict-free
� Greeted customers and assessed their wants and needs
� Developed an effective approach for advising customers on menu options
� Implemented new menu introduction strategies increasing customer purchases
REFERENCES
Aldo Perez
Detroit Tigers Scout Supervisor
aldperez
------------
Victor Pimentel
Supervisor of Health First
------------
(929)- 422- 9787
Michael Armstrong
Alfred State Baseball Coach
------------
------------