My resume
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My resume

SHANNON SCOTT WILLIAMS



Professional Summary

Social Media, content creator, and business professional with 7 years experience. Responsibilities have included: Growth hacking, content creation and graphic design such as product videos, images, and presentations. Accounting management, asset management, and statistical analysis. Experiences have led to a proven track record of being able to grow an organization's community, optimize the financial structure to projects, and interpret emotional response from large groups.

Portfolio available at www.scottii.co

Education

Master's of Business Administration 2016
Northeastern University Boston, MA
� Concentration: International Business
� GPA: 3.8
� 14 credits acquired

Bachelor of Business Administration 2012
American InterContinental University Schaumburg, IL
� Concentration: Business Administration
� GPA: 3.98

Technical Skills

� Expert use in Adobe Photoshop, Premiere, and After Effects.
� Expert use in OBS (Open Broadcaster Software)
� Proficient use in Meltwater, Hootsuite, Google Analytics, and FollowLiker
� Proficient use in Microsoft Office (Word, Excel, Outlook, PowerPoint) and MS Project
� Extensive knowledge in Google AdWords
� Extension knowledge in all social media platform (Facebook, Instagram, Linkedin, Twitter, Youtube, Reddit, etc), including business accounts
� Social media paid advertising campaigns
� AIDA copywriting and Wordpress publication
� Extensive knowledge of blockchain technology, node.js, masternodes, POW, POS, DPOS, DAO, solidity, and smart contracts
� Extensive knowledge in Quick Books, Excel, MAC OS X, Windows, and SAP or related ERP/MRP Systems
� Extensive knowledge of BB and Markdown code






Experience

Halo Platform (HALO) Houston, TX
Community Manager/Growth Hacker - Contractor 5/2018 � 11/2018
� Increased followers on average by 50%
� Managed all social media accounts (Facebook, Instagram, Linkedin, Twitter, Twitch, and Youtube).
� Managed all social media paid advertisement accounts, including Google Adwords
� Created content through infographics, video tutorials, and instructions guides
� Hosted product and/or news live streams
� Provided customer support via Zendesk, live chat clients, forums and social media
� Managed automated social media marketing systems
� Oversaw international translation for worldwide customer outreach
� Authored bi-weekly newsletters informing customers on recent updates
� Setup SEO and published content via Wordpress on company partner�s sites
� Measure A/B Testing
� Setup KPI tools to measure various analytics
� Coded BB and Markdown based forum for graphic enhancement


Expanse.tech (EXP) Washington, NC
Community Manager/ Growth Hacker 2/2015 � 5/2018
� Redesigned the Discord community, increasing users by 900%
� Managed all social media accounts (Facebook, Instagram, Linkedin, Twitter, Twitch, and Youtube).
� Managed all social media paid advertisement accounts, including Google Adwords
� Created content through infographics, video tutorials, and instructions guides
� Supported over 300,000 users via social media, ticket support, and group forums
� Lead the business development department
� Managed 10 team members in various departments on a daily basis
� Measured analytics across various platforms
� Setup SEO and published content via Wordpress on company website
� Coded BB and Markdown based forum for graphic enhancement


Noise Consulting Group Syracuse, NY
Accounting Manager 5/2013 � 12/2017
� Negotiated agreement for hotel vendor to save 20% � average $1,000/month
� Audited communication accounts and resolved errors � saved $7,000/year
� Prepared and maintained financial reporting on a monthly, quarterly, and annual basis
� Filed monthly and quarterly taxes
� Worked with CPA to submit annual tax filing
� Entered journal entries to ensure compliance on a daily bases
� Managed accounts payables
� Managed accounts receivables, and monitored aging accounts receivables
� Provided internal and external auditing services
� Supervised 2 accounting clerks
� Managed all social media accounts (Facebook and Linkedin).


Trinity Design Group Bessemer, AL
District Manager 2/2008 � 4/2012
� Increased revenue from $72k/yr. to $470k+/yr. within 2 years
� Developed TQM programs, reducing 80% of $1.6 million cost every 6 months
� Saved more than $250,000 in hard/soft saving and cost avoidances within 3 months
� Improved reverse logistics, through the overall recycling program which eliminated an $80,000 a year expense to a $130,000 a year profit.
� Managed 26 team members by insure production, quality, and logistics standards were being met
� Recruited, hired, and terminated employees in facilities throughout Alabama, Georgia, and Tennessee in accordance to state laws
� Performed safety training for new employees and continually maintained all safety certifications for all employees in accordance to OSHA regulations
� Managed and maintained RFI's, RFP's, and RFQ's to business clients for additional knowledge, and costs, on requested information.
� Managed accounts receivable and all financial closeouts for facility inventory, labor, and contractor services
� Extensive knowledge of TQM, ISO 9000 series, Root Cause Analysis, Lean Manufacturing, Six Sigma, and 5S