Morgan Brown
Morgan Brown
Education
Rutgers, The State University of New Jersey
Bachelors Degree, Journalism and Media Studies
New Brunswick, New Jersey
Graduating May 2019
�
Howard University
Bachelors Degree, Journalism and Media Studies
Washington, District of Columbia
Transferred January 2016
�
Franklin High School
High School
Franklin Township, New Jersey
Graduated June 2014
�
Employment History
Macy's
Beauty Advisor
Bridgewater, New Jersey
August 2017 � Present
� Consult clients on makeup and skincare
� Sell makeup, skincare, and fragrances
� Meet sales goals
�
?Premiere Response
Customer Service Representative
North Bergen, New Jersey
April 2014 � August 2017
� Answer customer complaints and questions about Driscoll's berries, Banana Boat, Hawaiian Tropic, and Sabra
� Respond to customer emails
� Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Seasons 52
Hostess
Princeton, New Jersey
May 2017 � August 2017
� Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
� Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders
� Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate
Starbucks
Barista
North Brunswick Township, New Jersey
February 2015 � May 2017
� Welcomes customers by determining their coffee interests and needs.
� Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as espresso, caffe latte, and cappuccino.
� Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
�
�
?Hobbies & Interests
� Began Non-Profit Organization � Sisters In Training For Life
� Spoke at Rutgers University Young Scholars Conference
� Connections- Student Mentor
Languages
English: Native
Spanish: Beginner
Morgan Brown
Education
Rutgers, The State University of New Jersey
Bachelors Degree, Journalism and Media Studies
New Brunswick, New Jersey
Graduating May 2019
�
Howard University
Bachelors Degree, Journalism and Media Studies
Washington, District of Columbia
Transferred January 2016
�
Franklin High School
High School
Franklin Township, New Jersey
Graduated June 2014
�
Employment History
Macy's
Beauty Advisor
Bridgewater, New Jersey
August 2017 � Present
� Consult clients on makeup and skincare
� Sell makeup, skincare, and fragrances
� Meet sales goals
�
?Premiere Response
Customer Service Representative
North Bergen, New Jersey
April 2014 � August 2017
� Answer customer complaints and questions about Driscoll's berries, Banana Boat, Hawaiian Tropic, and Sabra
� Respond to customer emails
� Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Seasons 52
Hostess
Princeton, New Jersey
May 2017 � August 2017
� Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
� Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders
� Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate
Starbucks
Barista
North Brunswick Township, New Jersey
February 2015 � May 2017
� Welcomes customers by determining their coffee interests and needs.
� Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as espresso, caffe latte, and cappuccino.
� Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
�
�
?Hobbies & Interests
� Began Non-Profit Organization � Sisters In Training For Life
� Spoke at Rutgers University Young Scholars Conference
� Connections- Student Mentor
Languages
English: Native
Spanish: Beginner