Monica Stebbing
As a senior operations team member, I have nearly 5 years of tech start-up experience through which I have worn many hats including account management, ecommerce, customer service, copywriting, and marketing. I thrive with creative problem solving; as well as finding ways to improve the workflow process that improve efficiency, drive conversion and achieve revenue goals.
I can diffuse high-tension situations while providing exceptional customer service. I have used my background in copywriting to create strong help-desk macros for customer communication, collaborated with the marketing team, and managed an account while using the correct team “voice” when communicating with potential buyers.
As a senior operations team member, I have nearly 5 years of tech start-up experience through which I have worn many hats including account management, ecommerce, customer service, copywriting, and marketing. I thrive with creative problem solving; as well as finding ways to improve the workflow process that improve efficiency, drive conversion and achieve revenue goals.
I can diffuse high-tension situations while providing exceptional customer service. I have used my background in copywriting to create strong help-desk macros for customer communication, collaborated with the marketing team, and managed an account while using the correct team “voice” when communicating with potential buyers.