Monica Griffin
Relevant Experience
Interim Legal Administrative Assistant | Injury Law Group NW | September 2020
| Issaquah, WA
Temporarily assisted the Director of Administration while permanent hire was found
• Quickly learned daily tasks by adapting previous experience to legal setting
• Enforced COVID-19 sanitation, contact tracing procedures for office
• Created physical and digital storage for new cases, used legal data management software
• Within 1.5 weeks was knowledgeable enough to train the permanent hire
Guest Services Expert | Suite B Hair & Skin Lounge | November 2018 – March 2020
| Issaquah, WA
Receptionist for a high-end esthetics salon and beauty lounge
• Assisted clients in booking appointments by phone or scheduling application, included answering questions and educating clients on our services
• Gave tours of salon to new clients to promote all available services and wide range of product
• Handled checkout, made sure guests left on a positive note with all aftercare information needed
Support Staff | Western Washington University Foundation | March 2014 – January 2015, July 2015 – June 2017
| Bellingham, WA
Entered and maintained data in university-wide constituent database
• Created, updated, maintained parent and alumni records in data management software
• Worked extensively with details, strove for uniformity across database
• Promoted to Lead Student in summer of 2016: assisted in hiring process, prioritized student tasks, updated student schedules
• Commended by management for thorough training of new employees
Qualifications
Bachelor of Arts from Fairhaven College at WWU | June 2017
full employment details available at: ------------/in/monicamarygriffin/
references available upon request
Relevant Experience
Interim Legal Administrative Assistant | Injury Law Group NW | September 2020
| Issaquah, WA
Temporarily assisted the Director of Administration while permanent hire was found
• Quickly learned daily tasks by adapting previous experience to legal setting
• Enforced COVID-19 sanitation, contact tracing procedures for office
• Created physical and digital storage for new cases, used legal data management software
• Within 1.5 weeks was knowledgeable enough to train the permanent hire
Guest Services Expert | Suite B Hair & Skin Lounge | November 2018 – March 2020
| Issaquah, WA
Receptionist for a high-end esthetics salon and beauty lounge
• Assisted clients in booking appointments by phone or scheduling application, included answering questions and educating clients on our services
• Gave tours of salon to new clients to promote all available services and wide range of product
• Handled checkout, made sure guests left on a positive note with all aftercare information needed
Support Staff | Western Washington University Foundation | March 2014 – January 2015, July 2015 – June 2017
| Bellingham, WA
Entered and maintained data in university-wide constituent database
• Created, updated, maintained parent and alumni records in data management software
• Worked extensively with details, strove for uniformity across database
• Promoted to Lead Student in summer of 2016: assisted in hiring process, prioritized student tasks, updated student schedules
• Commended by management for thorough training of new employees
Qualifications
Bachelor of Arts from Fairhaven College at WWU | June 2017
full employment details available at: ------------/in/monicamarygriffin/
references available upon request