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Location: Riverside, CA, USA
School: TESST college od Technology
Field of Study: Microsoft Office suite


Roman Mimi Berta
P.O. Box 102
Riverside, CA 92502

Years’ of Experience Providing Excellent Customer Service, Office and Support Service Skills
Computer Application Certification
Excellent Communication Skills: Both Written and Verbal
Knowledgeable in maintaining and updating a variety of records, reports, schedules
Prominent level of compassion and integrity, detail oriented, professional and a team player
Problem solving skills and ability to multi-task effectively
Computer Knowledge: Microsoft Office: Outlook, Word, Excel, PowerPoint and Access Type 50wpm

Education: TESST College of Technology, Alexandria, VA (computer application certification -2000)
Northern Virginia Community College, Alexandria, VA- general studies.

08/10 to Present Mimi Self Business Idea Riverside, CA
Clothing Designer/Administrative Assistant
Markets business by utilizing social media, business website, and networking
Utilize Microsoft office suite to create web designs, designs clothing, provides fashion advice and ideas to designers
Resolved customers inquiries and questions, coordinates emails and correspondence letters, and arrange meetings
Conducts research and gather information by using the internet, personal information, and other methods to achieve the desired ideas for writing a book
11/07 to 02/08 Health and Human Services Alexandria, VA
Executive Assistant
Performed clerical duties such as, answered and screened calls, directed calls to appropriate person
Managed director’s calendar, arranged meetings, and scheduled conference room for meetings
Processed outgoing mail by utilizing Microsoft word mail merge, processed vouchers using Microsoft Access database, reviewed correspondence letters
Created and modified presentations, spreadsheets expense reports, and other documents
04/06 to 11/07 Temporary Agencies Washington, DC
Administrative Assistant
Worked for various staffing agencies and performed administrative clerical duties
Typed reports and correspondence letters, processed vouchers, processed mail, distributed mail accordingly
Managed company conference registration list and monitored conference room
Implemented and managed filing system
01/02 to 10/02 U.S. Nuclear Regulatory Commotion Rockville, MD
Executive Assistant
Answered and directed incoming calls to appropriate person
Managed director’s calendar, gathered background information for meetings/conference
Prepared correspondences, reports, briefing materials, and consultant invoices
Managed travel including hotels and car rentals, processed vouchers and expense reports

03/00 to 02/01 Defense Contract Audit/Logistics Agency Springfield, VA
Administrative Assistant
Prepared correspondence and reports, purchased supplies, processed vouchers, expense reports and time sheets
Generated spreadsheets, updated vender and employee Information
Prepared PowerPoint presentation, managed travel and conference arrangement
Answered and directed incoming calls to appropriate person

03/01 to 10/01 SAIC McLean, VA
Production Specialist
Updated the blue page government telephone directory, prepared reports
Received calls resolved customer inquiries, answered and follow up calls
Processed mail and distributed mail accordingly
Attended various meetings and conferences
03/1996 to 05/1999 Days Inn/Cross-Keys Inn/ Holiday Inn
Baltimore MD, Arlington National Airport
Guest Service Agent
Greeted Guests, preformed all registration check-in and check-out, managed and balanced guest account
Answered multiple phone lines and transfer to guest rooms and departments, made and confirmed reservations
Resolved guest complaints and made follow up calls
Interacted and collaborated with all level hotel managements and departments to keep and improve guest service

At young age: I was a professional singer

Middle school, High school: I was Medalist athlete and Volleyball, Basetball player

Executive Assistant/Administrative Assistant