Michelle Dong Receptionist Resume
Michelle Dong
Lomita, CA
SKILLS
- Proficient in Microsoft Word, Excel, Adobe Photoshop, Illustrator and Indesign.
HIGHLIGHTS
- Collaborative Team Member - Point of Sale System Operation
- Retail Merchandising - Product Knowledge
- Goal Oriented - Order Processing
- Filing System - Customer Service
- Multitasker - Service Minded
- Tech Savvy - Detail Oriented
- Efficient - Client Relations
- Creative - Innovative
EXPERIENCE
MARCH 2015 – JANUARY 2018
LIBRARY AIDE, COUNTY OF LOS ANGELES PUBLIC LIBRARY, LOMITA, CA
- Volunteered for extra work to cover short staffed shifts.
- Registered new customers and explained library policies.
- Delivered excellent customer service to an international clientele.
- Assisted with mass mailings, data entry, copying, scanning, faxing and filing.
- Answered telephones, provided assistance and directed calls to different
departments.
OCTOBER 2012 – MARCH 2015
LIBRARY PAGE, COUNTY OF LOS ANGELES PUBLIC LIBRARY, LOMITA, CA
- Assisted Librarians with outreach programs.
- Solved customer’s computer issues with intermediate level of IT literacy.
DECEMBER 2010 – OCTOBER 2012
SALES ASSOIATE/KEY HOLDER, NEIMAN MARCUS LAST CALL, MILPITAS, CA
- Maintained Client relationships.
- Promptly answered all intercom code calls for assistance.
- Acknowledged for selling $574K in 2012 and achieved monthly sales goals.
- Answered questions about merchandise and addressed informational inquiries.
EDUCATION
BACHELOR OF ARTS: CONSUMER AND FAMILY SCIENCE
SAN FRANCISCO STATE UNIVERSITY, SAN FRANCISCO, CA
- Coursework emphasis in Fashion Merchandising, Art History, Graphic Design,
Apparel and Design.
Michelle Dong
Lomita, CA
SKILLS
- Proficient in Microsoft Word, Excel, Adobe Photoshop, Illustrator and Indesign.
HIGHLIGHTS
- Collaborative Team Member - Point of Sale System Operation
- Retail Merchandising - Product Knowledge
- Goal Oriented - Order Processing
- Filing System - Customer Service
- Multitasker - Service Minded
- Tech Savvy - Detail Oriented
- Efficient - Client Relations
- Creative - Innovative
EXPERIENCE
MARCH 2015 – JANUARY 2018
LIBRARY AIDE, COUNTY OF LOS ANGELES PUBLIC LIBRARY, LOMITA, CA
- Volunteered for extra work to cover short staffed shifts.
- Registered new customers and explained library policies.
- Delivered excellent customer service to an international clientele.
- Assisted with mass mailings, data entry, copying, scanning, faxing and filing.
- Answered telephones, provided assistance and directed calls to different
departments.
OCTOBER 2012 – MARCH 2015
LIBRARY PAGE, COUNTY OF LOS ANGELES PUBLIC LIBRARY, LOMITA, CA
- Assisted Librarians with outreach programs.
- Solved customer’s computer issues with intermediate level of IT literacy.
DECEMBER 2010 – OCTOBER 2012
SALES ASSOIATE/KEY HOLDER, NEIMAN MARCUS LAST CALL, MILPITAS, CA
- Maintained Client relationships.
- Promptly answered all intercom code calls for assistance.
- Acknowledged for selling $574K in 2012 and achieved monthly sales goals.
- Answered questions about merchandise and addressed informational inquiries.
EDUCATION
BACHELOR OF ARTS: CONSUMER AND FAMILY SCIENCE
SAN FRANCISCO STATE UNIVERSITY, SAN FRANCISCO, CA
- Coursework emphasis in Fashion Merchandising, Art History, Graphic Design,
Apparel and Design.