Michel�s resume
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Michel�s resume

Michel Villalobos
Bronx, New York
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QUALIFICATIONS SUMMARY
Dedicated and motivated Criminal Justice professional with exceptional organizational and customer service skills. Seeking an employment opportunity within the Justice Studies profession where I can utilize my skills to become an asset to the company/organization

EDUCATION
Berkeley College,New York, NY
Bachelor in Applied Science-Criminal Justice Candidate, Expected Graduation, Sep 2019
GPA: 3.6
Dean’s List: Fall 2016, Winter 2017, Fall 2017, Winter 2018, and Spring 2018, Fall 2018

WORK EXPERIENCE
UNIQLO, New York, NY
- Sales Associate, Jan 2018-Present
- Greeting customers on the sales floor
- Assist customer with trying items, finding appropriate sizes, and completing purchase
- Maintain constant presence on sales floor to address customer needs
- Sign customers email for promotions and final sales
- Assist customers with products and show samples of the product
- Approach to new customers and convince them to buying new products on the sales floor

Pinkberry, New York, NY
Team Member, Jul 2016 – Dec 2017
- Assist guests with making menu choices in an informative and helpful fashion
- Maintain knowledge of current menu items, garnishes, ingredients and preparation methods
- Deliver exceptional service by greeting and serving customers in a timely manner
- Answer questions about menu selections and make recommendations when requested
- Educate customers on product and service offerings
- Offer exceptional customer service to differentiate and promote company brand

DOLLAR TREE, Bronx, NY
Cashier, May 2016 – Jun 2016
- Assisted customers by providing information and resolving their complaints
- Established or identified prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
- Greeted customers entering establishments
- Computed and record totals of transactions
- Offered customers carry out service at the completion of transactions
- Maintained clean and orderly checkout areas
- Issued trading stamps, and redeem food stamps and coupons

ADDITIONAL SKILLS
Microsoft Office: Excel, Word and PowerPoint
Good customer service skills to keep a good custumer relationship
Bilingual: Fluent in Spanish