Michael Tursi
Stryker Orthopeadics | Mahwah, NJ 9/17- Current Associate Analyst – Trauma & Extremities and Joint Replacement
• Managed a consultant pool; overall management of HCP consulting relationship: inclusive of internal
SKILLS: EDUCATION:
Mercedes-Benz USA Corporate Headquarters | Montvale, NJ Business Operations & Fleet Specialist, Test & Research Center
• Maintained a company vehicle fleet of 500+ vehicles
• Built in depth reports to effectively forecast employee vehicle inventory
Microsoft Office Suite, Power Point, Word and Outlook, JR 101 Sales Training
Ramapo College of New Jersey – Bachelor Arts in Psychology concentration Marketing
6/15 – 12/15
1/15
expense auditing
• ‘Built and streamlined a global process for efficiently connecting HCPs with international business units. This
and different local laws & policies.
• Successfully created and maintain relationships with both internal and external customers to assistand
troubleshoot issues surrounding internal billing system, provide quick solutions to ensure issues are
resolved in atimely manner
• Revamped all training materials associated with Event owner and Sponsor training. Came up with interactive,
hands on training that allows business partners to work through problems in real time.
• Maintain all change control requests for Medical Education, Sales Education, HCI and Marketing
Wurth International | Ramsey, NJ 5/17-8/17 Product Manager – Automotive
• Conducted thorough market research to better understand our clientele’s needs and determine market share projections, navigating different global regulatory enviroments
• Drove new strategy developments and business case analysis for the North American Market
• Coordinated product launch between vendor and customer, discussed US regulations, price margins
and initial inventory
• Improved and maintained all current product’s marketing and promotional materials, product bulletins, and
technical data sheets. Analyzed data to ensure products are profitable, positively contributed to product line and met the needs for the current customers
Jaguar Land Rover North America | Mahwah, NJ 7/16- 5/17 Product Planning Intern
• Supported the Jaguar, Land Rover and Cross Carline product teams with strategy, research and bench marking, launch, marketing and brand projects
• Conducted competitive research and analysis to facilitate the development of future program strategyand vehicle initiatives
• Instrumentally compiled segment research for future "white-space" product using IHS forecasting, compiled business case for executive management to review for launch strategy for upcoming product
• Performed industry-wide analysis for use in JLR competitive comparisons, including the developmentof lease programs
• Evaluated JLR brochure, online configurators, websites, and other retailer and customer facing materials for product accuracy and consistency, working directly with the JLR advertising agency
• Compiled briefs for Executive Management on product life cycle change
• Researched & analyzed residual values of past and current programs to better understand the gains and
BMW North America | Woodcliff Lake, NJ 6/15 – 5/16 Customer Relations Representative, Southern / Central Regions
• Successfully investigated and research customer inquiries regarding product, dealer, parts, service and sales concerns
• Effectively able to resolve Lemon Law cases by negotiating pre-litigation, draft settlement agreements and finalizing guideline requirements set forth by specific states
• Worked closely with senior management, internal market teams and dealer network to ensure satisfactory resolution consistent with best in class service
Stryker Orthopeadics | Mahwah, NJ 9/17- Current Associate Analyst – Trauma & Extremities and Joint Replacement
• Managed a consultant pool; overall management of HCP consulting relationship: inclusive of internal
SKILLS: EDUCATION:
Mercedes-Benz USA Corporate Headquarters | Montvale, NJ Business Operations & Fleet Specialist, Test & Research Center
• Maintained a company vehicle fleet of 500+ vehicles
• Built in depth reports to effectively forecast employee vehicle inventory
Microsoft Office Suite, Power Point, Word and Outlook, JR 101 Sales Training
Ramapo College of New Jersey – Bachelor Arts in Psychology concentration Marketing
6/15 – 12/15
1/15
expense auditing
• ‘Built and streamlined a global process for efficiently connecting HCPs with international business units. This
and different local laws & policies.
• Successfully created and maintain relationships with both internal and external customers to assistand
troubleshoot issues surrounding internal billing system, provide quick solutions to ensure issues are
resolved in atimely manner
• Revamped all training materials associated with Event owner and Sponsor training. Came up with interactive,
hands on training that allows business partners to work through problems in real time.
• Maintain all change control requests for Medical Education, Sales Education, HCI and Marketing
Wurth International | Ramsey, NJ 5/17-8/17 Product Manager – Automotive
• Conducted thorough market research to better understand our clientele’s needs and determine market share projections, navigating different global regulatory enviroments
• Drove new strategy developments and business case analysis for the North American Market
• Coordinated product launch between vendor and customer, discussed US regulations, price margins
and initial inventory
• Improved and maintained all current product’s marketing and promotional materials, product bulletins, and
technical data sheets. Analyzed data to ensure products are profitable, positively contributed to product line and met the needs for the current customers
Jaguar Land Rover North America | Mahwah, NJ 7/16- 5/17 Product Planning Intern
• Supported the Jaguar, Land Rover and Cross Carline product teams with strategy, research and bench marking, launch, marketing and brand projects
• Conducted competitive research and analysis to facilitate the development of future program strategyand vehicle initiatives
• Instrumentally compiled segment research for future "white-space" product using IHS forecasting, compiled business case for executive management to review for launch strategy for upcoming product
• Performed industry-wide analysis for use in JLR competitive comparisons, including the developmentof lease programs
• Evaluated JLR brochure, online configurators, websites, and other retailer and customer facing materials for product accuracy and consistency, working directly with the JLR advertising agency
• Compiled briefs for Executive Management on product life cycle change
• Researched & analyzed residual values of past and current programs to better understand the gains and
BMW North America | Woodcliff Lake, NJ 6/15 – 5/16 Customer Relations Representative, Southern / Central Regions
• Successfully investigated and research customer inquiries regarding product, dealer, parts, service and sales concerns
• Effectively able to resolve Lemon Law cases by negotiating pre-litigation, draft settlement agreements and finalizing guideline requirements set forth by specific states
• Worked closely with senior management, internal market teams and dealer network to ensure satisfactory resolution consistent with best in class service