Michael Murphy Resume
Michael Murphy
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85 Bridgewood Lane
Watervliet, NY 12189
Education
State University of New York at Cobleskill, Cobleskill, NY
¬Bachelor of Business Administration B.S.
¬Anticipated Graduation Date: May 2020
¬
¬Hudson Valley Community College, Troy, NY
¬Associates of Business Administration A.S.
¬August 2015-May 2018
¬
¬Shaker High School, Latham, NY
¬Honors Regents Diploma
¬September 2011-June 2015
¬
Honors
-Team captain for high school baseball team
¬-Recipient of Joseph D Piazza Award for leadership
¬-Recipient of Shaker High School award for interest in engineering and attending community college
¬-Enterprise Region 24H top 10 Sales representative for part-time employees
¬
Relevant Courses:
-BADM 310- Human Resources Management
¬-BADM 320- Ethics and Management
¬-BADM 400- Operations Management
¬
Experience:
Customer Assistance Representative October 2018-Present
Enterprise Rent-A-Car 1637 Route 9, Clifton Park, NY 12065
¬Leading brand in transportation solutions providers with a mission to strengthen its communities one neighborhood at a time.
¬¬Worked 25-40 hours per week while simultaneously pursuing a bachelor’s degree and maintaining a 3.5 GPA.
¬
¬Responsibilities:
¬-Aid in managing a fleet in excess of 200 vehicles
¬-Represent the brand in customer service, sales, finance, and operations
¬-Perform in a highly competitive, team environment
¬-Obtain, maintain, and enhance business with customers, corporate accounts, and service providers
Shift Supervisor Jan 2016-May 2018
Stewart's Shops 14 Broadway, Menands, NY 12204
¬Stable and growing convenience chain serving 335 shops across New York and southern Vermont.
¬¬Worked 20-30 hours a week while working one other job and attending community college.
¬
¬Responsibilities:
¬-Manage up to 5 employees through task delegation and daily objectives plans
¬-Resolved customer complaints and inquires
¬-Participated in weekly sales competitions to promote products and specials
Bakery Team Member Seasonal 2013-2018
Schuyler Bakery 637 3rd Ave, Watervliet, NY 12189
¬Family owned and operated bakery in the Watervliet, New York that has served and given back to the community since 1954.
¬¬Worked 20-30 hour weeks during busy holiday seasons while also attending high school and community college.
¬
¬Responsibilities:
¬-Serve in-store customers in high-speed, high-stress environment
¬-Delivery of products to local businesses and public agencies
¬-Lead the promotion of products and weekly specials to boost sales
¬-Partake in a team environment to ensure proper processes and success of the business
¬
Activities
-Volunteer for the Derek Murphy Foundation and Muscular Dystrophy Association events
¬-Played competitively in both baseball and golf throughout high school
¬-Outdoorsman with interests in snowboarding, boating, and fishing
¬
Related Skills
-Strong work ethic and drive
¬-Excellent organizational and planning skills
¬-Employee management
¬-Customer Service first mindset
¬-Experience in a competitive sales environment
¬
Michael Murphy
------------
------------
85 Bridgewood Lane
Watervliet, NY 12189
Education
State University of New York at Cobleskill, Cobleskill, NY
¬Bachelor of Business Administration B.S.
¬Anticipated Graduation Date: May 2020
¬
¬Hudson Valley Community College, Troy, NY
¬Associates of Business Administration A.S.
¬August 2015-May 2018
¬
¬Shaker High School, Latham, NY
¬Honors Regents Diploma
¬September 2011-June 2015
¬
Honors
-Team captain for high school baseball team
¬-Recipient of Joseph D Piazza Award for leadership
¬-Recipient of Shaker High School award for interest in engineering and attending community college
¬-Enterprise Region 24H top 10 Sales representative for part-time employees
¬
Relevant Courses:
-BADM 310- Human Resources Management
¬-BADM 320- Ethics and Management
¬-BADM 400- Operations Management
¬
Experience:
Customer Assistance Representative October 2018-Present
Enterprise Rent-A-Car 1637 Route 9, Clifton Park, NY 12065
¬Leading brand in transportation solutions providers with a mission to strengthen its communities one neighborhood at a time.
¬¬Worked 25-40 hours per week while simultaneously pursuing a bachelor’s degree and maintaining a 3.5 GPA.
¬
¬Responsibilities:
¬-Aid in managing a fleet in excess of 200 vehicles
¬-Represent the brand in customer service, sales, finance, and operations
¬-Perform in a highly competitive, team environment
¬-Obtain, maintain, and enhance business with customers, corporate accounts, and service providers
Shift Supervisor Jan 2016-May 2018
Stewart's Shops 14 Broadway, Menands, NY 12204
¬Stable and growing convenience chain serving 335 shops across New York and southern Vermont.
¬¬Worked 20-30 hours a week while working one other job and attending community college.
¬
¬Responsibilities:
¬-Manage up to 5 employees through task delegation and daily objectives plans
¬-Resolved customer complaints and inquires
¬-Participated in weekly sales competitions to promote products and specials
Bakery Team Member Seasonal 2013-2018
Schuyler Bakery 637 3rd Ave, Watervliet, NY 12189
¬Family owned and operated bakery in the Watervliet, New York that has served and given back to the community since 1954.
¬¬Worked 20-30 hour weeks during busy holiday seasons while also attending high school and community college.
¬
¬Responsibilities:
¬-Serve in-store customers in high-speed, high-stress environment
¬-Delivery of products to local businesses and public agencies
¬-Lead the promotion of products and weekly specials to boost sales
¬-Partake in a team environment to ensure proper processes and success of the business
¬
Activities
-Volunteer for the Derek Murphy Foundation and Muscular Dystrophy Association events
¬-Played competitively in both baseball and golf throughout high school
¬-Outdoorsman with interests in snowboarding, boating, and fishing
¬
Related Skills
-Strong work ethic and drive
¬-Excellent organizational and planning skills
¬-Employee management
¬-Customer Service first mindset
¬-Experience in a competitive sales environment
¬