MHankins
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MHankins

MERCEDE HANKINS
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North Miami Beach, FL 33162

SUMMARY
Dynamic and results-oriented sales professional specializing in business operations and management. Excels in organized record keeping and client relations. Excellent communication and customer service skills, both written and verbal. Excellent organizational and problem-solving skills with proficiency in Microsoft or Mac Operating System, IOS devices, Microsoft Office and Google Applications.

SKILLS
• Microsoft Office
• Vendor/Customer relations skills
• Superior negotiation skills/ Sales • Expense control
• Lead generation
• Key accounts and territory management

EXPERIENCE

Recruiter Assistant / Teleperformance USA- North Lauderdale, FL 08/2019-Present
• Greets visitors upon arrival and directs visitors to the location of interest
• Administer performance assessments..
• Partnered with hiring manager to discern workforce needs and schedule interviews.
• Schedule new hires for trading course and lead their orientation introduction.
• Assists with receiving, and scheduling deliveries/pick ups

Studio Artist / Self Employed - Miami, FL 02/2019 – Present
• Create original concepts and designs according to client specifications
• Produce stylized and realistic work for gallery events
• Collaborate with studios and museums to produce art installations
• Maintain proper upkeep of the gallery

Enterprise Account Manager / Redwood Logistics - Chicago, IL 11/2017 - 01/2019
• Managed day-to-day shipping and receiving, typically overseeing more than 75 loads in 24-hour period.
• Saved costs through negotiating contracts with freight companies and suppliers.
• Automated office operations, managed client correspondence and supplied record tracking and data communication services.

Operations Representative / C. H. Robinson - Chicago, IL. 08/2012 - 10/2017
• Coordinated & scheduled third party logistics for clients across North America, including Mexico and Canada.
• Collaborated and communicated with a team of account managers, sales representatives and operations managers to clear $2 million in branch revenue per month.
• Negotiated contracts with outside providers to minimize costs to the company and customers.

EDUCATION
Northeastern Illinois University - Chicago, IL 2017
Bachelor of Arts: Studio Art- Painting