Mercedes Candelaria Resume
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Mercedes Candelaria Resume

Mercedes L. Candelaria
------------ | ------------ | Seattle, WA



SKILLS


Gallup Strengths:
Woo (Genuine interest to meet new people and energized within a team setting)
Communication (Confidence in public speaking, writing, and relaying information)
Positivity (Generous with praise and set an optimistic work tone for environment)
Responsibility (Taking accountability for roles and delegating tasks)
Includer (Want to include all valued members of a team)
Extensive experience in customer transactions and relationships
Experienced in Microsoft applications (Excel and Powerpoint)
Experience in Digital Applications (Adobe Creative Suite, Canva, and PicsArt)
Skilled in social media/technology application
Fluent in French



EDUCATION Expected 2022

B.A. Business Administration, Marketing and Management Double Major
Entrepreneurship and Innovation Minor
Seattle University, Seattle, WA



WORK EXPERIENCE

SOCIAL MEDIA CAMPAIGN MANAGER | LAMANO LAW OFFICES | JUNE 2020 - PRESENT | OAKLAND, CA
Created graphic designs and diversified content for Lamano Law including updates about the firm, social justice, and current issues
Educated the public on current issues that impact our whole community via online resources
Applied sociable skills to connect with the lawyers and the followers who interact with our media platforms
Communicated accordingly with the lead attorney/ law firm owner to provide updates on posts, our following, and any new ideas/projects I have


TICKET OFFICE REPRESENTATIVE | SEATTLE UNIVERSITY ATHLETICS DEPARTMENT | AUGUST 2019 - PRESENT
Applied customer service and interpersonal skills to contribute to satisfied customer experiences and to sell high quality merchandise
Adapted and learned to use new technology systems for ticket sales, ticket scanning, and merchandise purchases (ARCHTICS) in a fast-paced environment
Developed new ideas to save money, generate more revenue, and deliver higher turnout
Addressed customer complaints with grace and proactiveness to solve issue and relieve the customer’s stress
Cooperated with a team to execute tasks and learned to rely on each other as a unit

LEADERSHIP


CO-PRESIDENT | MANAGEMENT ADVANCEMENT CLUB (MAC) | OCTOBER 2020- PRESENT
Support the executive board in any action plans or events that are in benefit of members
Promoted the purpose and resources that are provided by MAC via social media, word-of-mouth, and virtual events
Taught professional and management skills that are accessible to all Seattle University students, staff, faculty, and overall community
Recruited members and officers for growth in MAC awareness and operations
Facilitated meetings and retreats for proactive and active discussion for future planning, team-building, constructive criticisms, and overall support

SECRETARY OF PUBLIC RELATIONS & OUTREACH | NORTHWEST FILIPINO AMERICAN STUDENT ALLIANCE | JUNE 2020- PRESENT
Oversaw the operations of NWFASA events and meetings
Marketed events, current issues, and overall organization via Instagram, Facebook, and email
Networked with multiple organizations for community building and positive presence
Reached out to non-active organizations to promote values of NWFASA and sustain relationships with all allied organizations
Maintained and updated website and social media outlets to ensure full communication
FUNDRAISING CHAIR | UNITED FILIPINO CLUB | SEATTLE UNIVERSITY | MAY 2019 - MAY 2020
Communicated and negotiated with businesses for potential fundraising partnerships
Established financial plan for each academic quarter (doubled goal(s) at the end of each period)
Planned events with creative and lucrative ideas such as ube cookie fundraisers, pie an officer event, ShareTea fundraisers, Poke Fundraisers, and Dessert Dash Activity
Marketed events to general members, school community, and other organizations via social media (Facebook, Instagram, Email) and personal outreach
Creating eye-catching posts via Social Media to promote events, projects, and accomplishments


VOLUNTEER EXPERIENCE


VOLUNTEER | TFCU X SEATTLE EVENT | JANUARY 2020 | SEATTLE, WA
Networked with multiple organizations to get them acquainted with the event and its mission
Registered guests as they entered event and assisted them with any questions and schedule
Marketed event via social media and created an informational banner at student center