Melissa Widman's Resume
Melissa Widman's Resume

MELISSA WIDMAN
Long Beach, CA | LinkedIn: MelissaMWidman | ------------ | ------------

EDUCATION
California State University, Long Beach (CSULB) Expected Graduation: May 2020
Bachelor of Science in Business Administration GPA: 3.2
Concentration: Marketing

Relevant Coursework: Business Marketing, Business Communications, Professional Selling, Business Management, Consumer Behavior, Marketing Research, Advertising and Promotion

EXPERIENCE
SEO Intern, Twiz, Los Angeles, CA May 2019 – December 2019
• Increase traffic by 1,233% for clients and boost rankings to be on the first page of Google.
• Manage and edit WordPress, Shopify, and other content management systems for clients, increasing sales by 240%.
• Deliver competitor analysis, content calendars, and organic traffic analysis and present to leadership team.

Stewardess, Hornblower Cruises and Events, Newport Beach, CA June 2017 – Jan. 2019
• Demonstrated strong customer service skills with up to 400 guests per charter.
• Coordinated events for private company gatherings with roughly 100 attendees.
• Resolved client complaints and issues, provided solutions to improve customer satisfaction.

Crewmember, Trader Joe’s, Long Beach, CA July 2015 – June 2017
• Consistently worked in fast-paced environments and assisted customer’s needs in a timely manner.
• Provided conflict resolutions when encountered with unsatisfied customers.
• Demonstrated excellent multitasking skills.

LEADERSHIP/INVOLVEMENT
Student Center for Professional Development, CSULB February 2019 – Present
• Business Professional Certificate: Participate in workshops that develop professional skills and personal attributes necessary to provide value to an organization and perform responsibilities successfully.
• Corporate Mentoring Program: Selected from 190 applicants. Paired with a senior level professional for one academic year. Participated in Leadership Retreat and completed a business case study that involved creating a 3-year plan to bring a new product to the market and generate actionable insights. Presented the business plan to an audience of peers and business executives.

SKILLS
• SEO tools: Ahrefs, Google Analytics, Screaming Frog, Similarweb, Page Insights
• Content Management Systems: WordPress, Shopify, Wix, Squarespace, GoDaddy
• Adobe Creative Cloud: Photoshop, Premiere Pro, After Effects, Character Animator
• Microsoft Office: Word, PowerPoint, Excel
• Fast learner, team player, enthusiastic and highly motivated