Melissa Mainard resume
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Location: Largo, FL, USA
School: Saint Petersburg College
Major: Arts

Melissa Mainard resume

Profile

I am a self motivated hard worker who is passionate about Fine Dining and Customer Service. I hold 13+ years experience in Hospitality service with a focused interest in fine dining for over 8 years. I am passionate about wine and aspire to be a sommelier in the future.

I received a certification in cultivation for Cannabis in April 2013

A favorite quote: "Do one thing at a time, and do that one thing well."


Education
Saint Petersburg College
2008-2011
Associate in Arts-AA



Skills
Communication
I am an effective communicator who enjoys conversing with others on a professional and personal level.

Customer Service
Fluent background in customer service, informative and persuasive sales with a speciality in hospitality and fine dining.

Certifications
SafeStaff: Certified : February 19, 2019 - Expires : February 19, 2020

Food Safety First Certified: June 13, 2019

Responsible Vendor Alcohol Awareness training Certified through: June 2021


Work Experience
January 2019- March 2020
Aqua Prime Seafood and Steaks
213 Gulf Blvd Indian Rocks, FL

Server
Private party specialist, large parties
Persuasive sales, cash handling







June 2014 - December 2018
Guy Harvey Rumfish Grill at Tradewinds Resort - 6000 Gulf Blvd. St.Pete Beach, FL

Private Parties/Fine Dining Banquets
Dining room buy-outs for large groups ranging from 50-200+
5+ course meals
Extensive wine service and knowledge

Server/Trainer
Server duties I.e. sales, cash handling, private parties and large events, training of new employees


June 2012- June 2014
Yogurtland - 12500 largo mall largo FL

Assistant Manager
Team leader, product quality control, delegation of daily duties to the team.
Assisted with applications and hiring of new employees
Inventory
Cash handling, bank deposits



April 2011- June 2012
Spoto’s Grill 131 - 13079 Park Blvd N, Seminole Fl 33776

Server
Fine Dining, Banquet Services, Table side service, extensive wine knowledge and presentation

Jan 2010- May 2011
Bonefish Grill - 6800 Tyrone Blvd. Saint Petersburg, FL

Server
Server Duties I.e. Cashier, Customer service, Persuasive Sales/Up-selling


Oct 2007 - Dec 2009
Cody’s Original Roadhouse - 7022 22nd Avenue N. Saint Petersburg FL

Server
Server Duties I.e. Cashier, Customer service, Persuasive Sales/Up-selling
Head Hostess
To - Go

Jun 2006 - Aug 2007
Scrapbooking In Paradise - 6800 Pasadena Blvd. Saint Petersburg FL
Customer Service/ Sales
Cashier, Customer Service, Personal Shopper, inventory, and stocking
Regular Shop Duties I.e. cleaning, visual maintenance, overall upkeep of the store




References
Available upon request

Server