Melissa Flores Resume
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Melissa Flores Resume

Melissa Flores

Summary of Qualifications
Experience working in high-volume, fast-paced environments
Successful being assigned multiple projects and daily job tasks with time restricting deadlines
Customer service experience with ability to develop and encourage long-term and repeat business
Office experience: research, report preparation, data entry, assessments, filing, and matching invoices
Work efficiently with a group of people or independently
Strong communication skills; Bilingual in English and Spanish
Computer skills: MS Excel, PowerPoint and Word

Education

University of La Verne - La Verne, California
Bachelor of Science in Economics - Expected 2019
Course work includes: Foundation for Business Ethics. Economics Analysis ?, Economics Analysis ? , Business Statistics, Fundamentals of Accounting ?, and Information Technology

Work Experience
University of La Verne HR, IT and Facilities/Safety-Student Office Assistant 10/17-present
Answer phones and perform general office duties such as filing, copying, data entry, etc.
Assist in creating division newsletters
Maintain the Division website with updates as necessary.
Perform research i.e. University sustainability initiatives/implementation


Davenport and Barbara's Place Cashier, Expeditor, Barista 08/16 - 05/17
Spoke and interacted with both new and regular customers; provided friendly customer-first service
Processed cash, check, or credit card patron purchases of food and beverage; balanced drawer
Prepared food include cutting and chopping vegetables, slicing meat, making spreads and mayonnaise, weighing and measuring ingredients, making salads and sandwiches, and packaging foods
Served hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas
Maintained a clean and sanitized workstation; follow health and safety guidelines

Meggitt Safety Systems Finance Intern 07/15 - 08/15
Created routine financial reports, assisted treasury department; researched/analyzed specific projects
Shadowed jobs with accountants in the finance department to observe and learn procedures
Multitasked in a fast-paced environment where deadlines are always approaching
Performed office duties including: file, copy, organize the mail, data entry, and match invoices

Unpaid Work Experience

San Dimas Community Hospital Volunteer (4 months)
Assisted mothers in the maternity ward; assembled items for after delivery bags given to new mothers
Collated paperwork in binders required for training and documentation at nurses request
Used computer system to locate and provided patent room numbers for visiting families and friends
Responded to Nurse requests to aid in discharge of patients by providing wheelchair accompaniment

Awards, Participation, And Community Service

Grant Recipient: ULV Trustee Scholar Grant � high honor from Board of Trustees
Grant Recipient: La Verne Grant
Member: Delta Sigma Pi � learning professional skills, leadership, ethics, and service
Vice President of Scholarship and Award
Volunteer: Pantene Beautiful Lengths Committee � hair drive event