Melinda's Fox resume
Melinda R. Lugo ------------
2500 Knights Rd. Apt.78-02 | Bensalem | PA | 19020 |------------
EDUCATION: TEMPLE UNIVERSITY, Fox School of Business, Philadelphia, PA
Bachelor of Business Administration, Graduation: December 2020
Major: Entrepreneurship & Innovation Management
GPA: 3.05
BUCKS COUNTY COMMUNITY COLLEGE, Newtown, PA
Associate of Arts, Graduation: May 2017
Major: Business Administration
GPA: 3.107 | Dean’s List, Fall 2015
ACTIVITIES:
Entrepreneurial Students Association
EXPERIENCE:
JUST CRAVE, Philadelphia, PA January 2018 - Present
Foodie Influencer
• Grew following from 137 followers to 2,181 (and growing) in 9 months
• Collaborated with 15 restaurants, 2 beverage brands, and several other notable foodies
• Zipkick ambassador, Philly Influencer Mixer member, and Best Food Philly contributor
EVOGRAPHX, LLC., Philadelphia, PA February 2019 - Present
Branding & Marketing Consultant
• Participated in marketing project for Latin Grammy award nominated recording artist, Farruko, for his Gangalee concert in Philadelphia in August 2019
• Streamlined existing processes to reduce the cost to customers by an average of 20%, while substantially increasing gross profit margins
• Creative control on over 15 projects
HAND & STONE MASSAGE & SPA, Feasterville, PA July 2016 - Feb 2019
Lead Spa Associate
• Sold over $25,000 in memberships, spa retail items, upgrades, and gift cards in a 1-month period
• Worked in conjunction with Spa Manager to resolve any consumer concerns. I.e, was able to get a client who had previously cancelled their membership at our sister spa because she was unhappy, to renew her membership at our location. She has since referred 3 guests, who also became members
• Trained new spa associates on membership sales, protocols, regulations, and daily spa operations
PNC BANK, Salisbury, MD September 2013 - Aug 2014
Bank Teller
• Consistently handled a volume of over 150 transactions daily
• Cross-sold PNC products, increasing new business
• Gained trust and good rapport with clients by offering exceptional customer service
WBOC-TV16, Salisbury, MD January 2011 - Sep 2013
Account Executive
• Sold paid show segments and internet based promotional packages to over 60 local companies for advertising purposes through the DelmarvaLife talk show as well as ------------ and ------------
• Maintained and fostered growth in new business relationships with clients
• Collaborated with Delmarvalife’s executive producer on creating show segments for approximately 20 of the show’s guests, as part of their marketing campaign
SKILLS & LANGUAGES:
• Trained on a range of computer programs and databases including Millennium, SASI, Genesis Teller System, Calyx Point, just to name a few
• Languages: Fluent Spanish, English
• Worked with a team using the Lean Startup method for the hatching of an innovative business venture under the guidance of Mr. Alan Kerzner at Temple University’s Fox School of Business
Melinda R. Lugo ------------
2500 Knights Rd. Apt.78-02 | Bensalem | PA | 19020 |------------
EDUCATION: TEMPLE UNIVERSITY, Fox School of Business, Philadelphia, PA
Bachelor of Business Administration, Graduation: December 2020
Major: Entrepreneurship & Innovation Management
GPA: 3.05
BUCKS COUNTY COMMUNITY COLLEGE, Newtown, PA
Associate of Arts, Graduation: May 2017
Major: Business Administration
GPA: 3.107 | Dean’s List, Fall 2015
ACTIVITIES:
Entrepreneurial Students Association
EXPERIENCE:
JUST CRAVE, Philadelphia, PA January 2018 - Present
Foodie Influencer
• Grew following from 137 followers to 2,181 (and growing) in 9 months
• Collaborated with 15 restaurants, 2 beverage brands, and several other notable foodies
• Zipkick ambassador, Philly Influencer Mixer member, and Best Food Philly contributor
EVOGRAPHX, LLC., Philadelphia, PA February 2019 - Present
Branding & Marketing Consultant
• Participated in marketing project for Latin Grammy award nominated recording artist, Farruko, for his Gangalee concert in Philadelphia in August 2019
• Streamlined existing processes to reduce the cost to customers by an average of 20%, while substantially increasing gross profit margins
• Creative control on over 15 projects
HAND & STONE MASSAGE & SPA, Feasterville, PA July 2016 - Feb 2019
Lead Spa Associate
• Sold over $25,000 in memberships, spa retail items, upgrades, and gift cards in a 1-month period
• Worked in conjunction with Spa Manager to resolve any consumer concerns. I.e, was able to get a client who had previously cancelled their membership at our sister spa because she was unhappy, to renew her membership at our location. She has since referred 3 guests, who also became members
• Trained new spa associates on membership sales, protocols, regulations, and daily spa operations
PNC BANK, Salisbury, MD September 2013 - Aug 2014
Bank Teller
• Consistently handled a volume of over 150 transactions daily
• Cross-sold PNC products, increasing new business
• Gained trust and good rapport with clients by offering exceptional customer service
WBOC-TV16, Salisbury, MD January 2011 - Sep 2013
Account Executive
• Sold paid show segments and internet based promotional packages to over 60 local companies for advertising purposes through the DelmarvaLife talk show as well as ------------ and ------------
• Maintained and fostered growth in new business relationships with clients
• Collaborated with Delmarvalife’s executive producer on creating show segments for approximately 20 of the show’s guests, as part of their marketing campaign
SKILLS & LANGUAGES:
• Trained on a range of computer programs and databases including Millennium, SASI, Genesis Teller System, Calyx Point, just to name a few
• Languages: Fluent Spanish, English
• Worked with a team using the Lean Startup method for the hatching of an innovative business venture under the guidance of Mr. Alan Kerzner at Temple University’s Fox School of Business