Melanie Klitzing
Melanie Klitzing

Melanie G. Klitzing
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Experience

Holloway House, Fortville, IN
August 2018- Present
Marketing Coordinator

• Implemented marketing and social media campaigns by preparing strategies, assembling plans, and organizing execution for all digital platforms including but not limited to company website maintenance.
• Handled coordinating requirements of graphic collaboration for product packaging, account presentations and ecommerce.
• Understand industry product trends by identifying market landscape and evaluating competitive product characteristics, websites, and social media.
• Assisted with trade show booth by collectively establishing graphic update needs, developing assignments and coordinating setup as well as contributing during tradeshow with demonstrations and answering questions.
• Supported sales staff by updating and providing product images, new product information, creating PowerPoint presentations for broker meetings; and fulfilling broker requests.
Staples Business Advantage, Indianapolis, IN
February 2018- August 2018
Outside B2B Sales Consultant

• #1 appointment setter in my region the first period out of the training program
• My flexible availability for work allows me to work during non-conventional work hours, which by extension has led to improved sales figures
• Apply a determined proactive approach to all tasks to ensure that customers’ needs are met or exceeded and will correspond via phone or email with them keeping them up to date on progress of account
• Closed 2 accounts above quota in first period out of training, totaling 5 accounts closed out of 3
• As a dynamic sales consultant, I’ve been able to introduce innovative and successful sales generating promotions by diving into different areas of business within what our program offers


Capital Group, Carmel, IN
May 2017- February 2018
Sales Support Coordinator

• The fact that I am very organized allowed me to supervise 3 teams that were remote, while ensuring that my other responsibilities of administrative, scheduling and marketing tasks were taken care of as well
• Improved our support role by brainstorming with a pilot team on ways to schedule and gather information in a more efficient way that took less time, helping put 2 hours back into our day to work on other administrative tasks
• Established a productive system to exceed expectations with all 3 teams. I was able to maintain and schedule 3 separate calendars for executives who worked remotely in other states. I assisted with marketing materials preparation, event and dinner coordination as well as other metric related tasks
• My extroverted personality made my outbound scheduling calls to Florida, Boston and Connecticut, came across as efficient, professional and friendly which resulted in a 86% percentile increase with scheduling for all my teams

Dr. Graeme VanMatre, Inc., Noblesville, IN
November 2015- March 2017
Administrative Assistant

• Improved and strengthened administrative duties by organizing files and documents, processing and collecting payments for new and existing patients and maintaining a clean workspace
• Ensured a pleasant and positive office experience for each patient from the moment they walked in to the moment they left the office
• Created and sent out faxes for referrals for patients as well as maintaining proper correspondence via mail, text and email
• Monitored the chiropractor’s scheduling to ensure the right amount of time for each patient seen by the doctor

Emmis Communications, Indianapolis IN
June 2014-June 2015
Promotions and Marketing

• Campaigned for station events with promotions, giveaways, prizes engaging listeners and others passing through usually in crowds of more than 200 people at each event
• Demonstrated leadership with promotions group by conveying a positive self-image to others, gaining the interaction of listeners and providing appropriate feedback to our staff and promotions director
• Explored new ideas with promotions and marketing by negotiating with vendors on prizes and giveaways
• Succeeded in gaining 30% more listeners at Lucas Oil Tailgates and Community Involvement Events by adding new vendors that we partnered with, in addition to, new games, give-a-ways and having on-air talent on site engaging with listeners as well as helping with community involvement activities
• Persuaded folks to come to our broadcasts with various social media sights to gain more recognition for our on-air talent as well as the vendors and establishments we partnered with for certain events

Education

Indiana University- Purdue University Indianapolis

December 2016

Bachelor of Arts in Communication Studies, Minor in Sociology

Volunteer Experience & Skills

Ratio Christi Chapter IUPUI, Indianapolis, IN
August 2015-December 2016

• Chapter President

• Initiated IUPUI chapter of Ratio Christi and led as first President
• Handled all operational, administrative, and human resource related activities such as: booked rooms for our weekly Tuesday meetings, voted members into our organizations, assigned members titles and responsibilities for our Chapter
• Improved communication between our non-for-profit and the university resulting in an increased member base of 25% and growing
• Grew our Chapter from 2 individuals to 35 individuals while I was President, this organization now has nearly 50 students participating in Ratio Christi
• Provided leadership, spiritual support and emotional support to all our members and their needs.

• Proficient, passionate and experienced in all social media platforms such as Facebook, LinkedIn, Instagram, Twitter, Four-Square, and more, with the desire to learn more types of media as they are created
• 5+ years of experience in all Microsoft and Outlook programs
• 2 years of experience in CRM (Salesforce)
• 1 year of experience in Hootsuite, WordPress, Photoshop, Eblast Campaigns through Emma.