Meghann Diemer Resume
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Meghann Diemer Resume

Meghann Diemer
4633 Jessie Ave, La Mesa, CA 91942 * ------------ * ------------

Career Objective
Experienced Operations Manager with a demonstrated history of managing an in-home care company. Skilled in Microsoft Office, scheduling, accounts receivable and payable, human resources, recruiting, interpersonal skills, and clerical skills with a strong desire to complete tasks efficiently and effectively.

CORE COMPETENCIES

Human Relations
Customer Service
Payroll Processing
Billing
Recruitment and Retention
Attention to Detail

Professional Experience

Cox Enterprises, LLC dba Home helpers, Escondido, ca
Operations Manager, March 2019 – May 2019
Effectively oversee transition of ownership and contact all state government agencies to ensure proper documentation as well as relocate office.
Schedule client coverage on a weekly basis, both recurring schedules and late notice shifts requested by clients.
Recruit and complete on boarding, registration, and training process for employees.
Coordinate and direct office services, such as records, payroll, employee issues, customer service, and technical maintenance.
Prepare invoices, reports, letters, and financial statements, using word processing, spreadsheet, and field specific software.

JEC2Care, llc dba home helpers, Carlsbad, CA
Operations Manager, Dec 2015 – March 2019
Communicate with clients on a biannual basis to create a care plan and ensure accuracy throughout service.
Prepare and maintain files for state inspection.
Develop and maintain relationships with community referral sources, such as doctor’s offices and senior centers.
Recruit and retain employees to ensure coverage of client needs.
Counsel and offer additional training, including Certified Alzheimer’s Caregiver courses when appropriate.


NORTH COUNTY AUTO SERVICE, Oceanside, CA
Office Personnel, June 2015—September 2015
Schedule service and maintenance on customer automobiles.
Order parts as needed and verify warranties on parts with suppliers.
Customer service including answering initial call and updating client on progress of vehicles.

Education
Marshall University, Huntington, WV
Regents Bachelor of Arts, 2008-2012

Additional certifications
Certified Alzheimer’s Educator, National Certification Board for Alzheimer’s Caregivers

REFERENCES
John Crick ------------, Owner of JEC2CARE, LLC