Megan Thompson
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Location: San Diego, CA, USA
School: San Diego State University
Major: Hospitality

Megan Thompson

Megan Thompson
3963 Eagle St. #4 – San Diego, CA 92103 ------------ – ------------
San Diego State University​, Bachelor of Science in Hospitality & Tourism Management with an Emphasis in Meetings & Event Operations
● Experience and confidence in event coordination, catering logistics & office management
● Strong customer service orientation & consistent professionally
● Proven ability to have excellent time management skills to prioritize & maintain deadlines for every project
● Proficient in Microsoft Office/Office 365, Delphi, Opera, Aloha POS, Meeting Broker & Market Vision
● Certification in CVENT, Delphi Software & holds San Diego County Food Handler Card
PROFESSIONAL AND LEADERSHIP EXPERIENCE FortuneBuilders, ​Event Coordinator/Room Manager
● Plan and execute 15 large conferences across United States for 1000+ attendees each year
● Manage food and beverage, event staging and audio-visual requirements for 3 different events occurring simultaneously
● Plan and coordinate company functions such as charity events, holiday parties, and company picnics for over 600 employees
● Manage day to day operations for the non-profit portion of the company by working with donors and various local charities
● Plan, coordinate, and execute key annual international outreach trips to Ghana, Africa and Bahamas impacting over 700
children from low income and impoverished communities about financial literacy and life skills
● Responsible for purchasing and inventory management of all company merchandise sold at events and on company website
Bahia Resort Hotel,​ Catering & Conference Services Coordinator
● Manage and provide general information including pricing, venue availability & hotel policies for
all Catering leads via CVENT, Meeting Broker, wedding websites & call/walk-ins
● Initial liaison between prospective clients and Catering Sales Managers
● Timely record/transcription and transmission of prospective client file to Catering Service Managers
● Accommodate all in-house meeting/event requests and create Banquet Event Orders (BEOs) in Delphi
● Process & distribute weekly Banquet Event Order packet, Daily Events sheet & Daily Change Log
● Interface with Accounting team for all Advanced Payment deposits & refunds post event
● Assist Director of Catering & Conference Services with BEOs, client interactions, amenities & site visits
● Attend biweekly Catering & Conference Services Meeting to propose new ideas & improvements for
department functionality & sales/service tactics
Parq Restaurant & Night Club, ​Server/Event Coordinator
● Deliver exceptional, friendly service in a fast-paced environment while using comprehensive
knowledge of Aloha POS
● Assist the Sales department in the planning, BEOs & execution of large banquets & private events
Omni La Costa Resort & Spa, ​Front Desk Agent
● Responsible for Front Desk operations including checking hotel guests in & out, promoting &
marketing the Loyalty Program & ensuring guest satisfaction during their stay
● Extensive use & confident operation of Opera system
Pi Beta Phi Fraternity for Women, ​Vice President of Financial Affairs & Event Planning
● Acted as chapter’s Chief Financial Officer for more than 200 members by maintaining timely &
accurate financial records
● Administered and led development of $500,000 annual chapter budget including tracking 10 individual
chapter officer budgets
● Planned & executed all chapter events ranging from social to philanthropic events for more than
400 attendees
● Negotiated with vendors, reviewed contracts, BEOs & performed budgeting practices
REFERENCES –​ Available upon request