Megan MacLeod Resume
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WORK HISTORY
FEBRUARY 2019 � MARCH 2020
OPERATIONS, GRIFF�S ICEHOUSE WEST
� Runs concession stand during busy high school and college hockey games, tournament weekends, and public skating hours
� Performs various janitorial duties throughout the facility
� Trained as a Zamboni driver, responsible for maintaining ice and keeping game schedules on time
MAY 2011 � CURRENT
MANAGER, MURRAY FAMILY LLC.
Skoops Ice Cream (seasonal location) and Sweet Temptations Gift Shop (year-round location). Time is split between both stores.
� Correctly receives orders and processes payments
� Skilled at handling high levels of guest interaction
� Responds appropriately to guest concerns
� Assists guest with gift ideas and upselling products
� Communicates clearly and positively with co-workers and management in a fast-paced environment
� Oversees some inventory ordering and new employee training
� Promoted to Shift Leader in 2012
� Promoted to Manager in 2014
EDUCATION
EXPECTED GRADUATION: MAY 2022
B.S. IN SPORT MANAGEMNENT, GRAND VALLEY STATE UNIVERSITY
SKILLS
� Reliable and punctual
� Agreeable team worker
� Skilled in verbal and written communication
� Confident in independent work
� Empathetic listener
� Engaging personality
FIELD EXPERIENCE
JANUARY 2020
Spent 10 hours of field experience with Grand Haven High School Athletic Director, Scott Robertson. Assigned some independent clerical work. Assisted in set up and tear down of varsity basketball games. Welcomed, ushered, and attended to game officials.
------------ � ------------
WORK HISTORY
FEBRUARY 2019 � MARCH 2020
OPERATIONS, GRIFF�S ICEHOUSE WEST
� Runs concession stand during busy high school and college hockey games, tournament weekends, and public skating hours
� Performs various janitorial duties throughout the facility
� Trained as a Zamboni driver, responsible for maintaining ice and keeping game schedules on time
MAY 2011 � CURRENT
MANAGER, MURRAY FAMILY LLC.
Skoops Ice Cream (seasonal location) and Sweet Temptations Gift Shop (year-round location). Time is split between both stores.
� Correctly receives orders and processes payments
� Skilled at handling high levels of guest interaction
� Responds appropriately to guest concerns
� Assists guest with gift ideas and upselling products
� Communicates clearly and positively with co-workers and management in a fast-paced environment
� Oversees some inventory ordering and new employee training
� Promoted to Shift Leader in 2012
� Promoted to Manager in 2014
EDUCATION
EXPECTED GRADUATION: MAY 2022
B.S. IN SPORT MANAGEMNENT, GRAND VALLEY STATE UNIVERSITY
SKILLS
� Reliable and punctual
� Agreeable team worker
� Skilled in verbal and written communication
� Confident in independent work
� Empathetic listener
� Engaging personality
FIELD EXPERIENCE
JANUARY 2020
Spent 10 hours of field experience with Grand Haven High School Athletic Director, Scott Robertson. Assigned some independent clerical work. Assisted in set up and tear down of varsity basketball games. Welcomed, ushered, and attended to game officials.