Mechilee Cortez
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Mechilee Cortez

Law Office of Melissa Rudas- Paralegal Intern� March 2019-May 2019� Predominantly handled family law cases and minor criminal defense� cases. In charge of answering calls and emails; as well as take messages� for Attorney Rudas. In charge of filing client documents and breaking� down files. Worked mainly with Outlook and Excel. I needed to draft legal� proceedings, engage with clients who had appointments, as well as� handle incoming and outgoing faxes.�� �

Via of the Lehigh Valley- Pre-vocational Instructor� August 2018 - January 2019� Provide employment training and support to individuals with disabilities� in both facility and community-based employment settings. Utilize job� coaching strategies to instruct participants on proper work habits and� help create work skills that will produce high levels of quality work.� �

Via of the Lehigh Valley- Community Support Specialist� April 2018 - August 2018� Take participants (ages 18+) with intellectual disabilities out into the� community and work on goals needed to achieve. Update activity records� daily, manage time sheets and mileage records, in charge of reading� consumers ISP records. Work side by side with behavioral specialists,� support specialists, and therapists to ensure consumers are growing and� figuring out ways to make life easier and manageable.��

CVS Pharmacy- Pharmacy Technician� December 2017- June 2018� Assist Pharmacist file, label, and pack prescriptions. Customer service,� cash register, and computer based work. Organize and alphabetize� medications. Manage pharmacy areas and ensure all medications are� stored properly and patients receive their medications in a timely� manner. Fast paced work environment.�

Iqor- Call Center Agent� June 2016 - November 2017� Inbound call center representative, responsible for answering questions,� activating accounts, and processing payments. Computer based and� customer service work. Positive manner and use resources to assist� customers and ensure their inquiries were solved. Fast paced work with� 3.5 minute handle time on call.��

SKILLS�:
Microsoft Office Proficient�
Attention to detail�
Time management�
Proofreading�
Strong interpersonal skills�
Resourceful�

EDUCATION�
Northampton� Community College?-� Associate�s Degree in� Applied Science Paralegal� August 2017- May 2019�
Paralegal Club- Vice� President/Secretary