MD_Res
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Location: Gaithersburg, MD, USA
University: University of Maryland University College
Major: Networking and Cybersecurity

MD_Res

Robert W. McKoy III
675 Pullman Place, Gaithersburg, MD 20877 I xxx-xxx-xxxx I xxx-xxx-xxxx

PROFESSIONAL PROFILE
Bilingual flooring professional with 15 years’ experience installing all floor coverings including carpet, tile, linoleum, etc. Expert in fire and water restoration services, mold and mildew abatement, for commercial and residential areas. Adept in estimations for all flooring and floor covering materials with strong interpersonal skills. Experienced in computer hardware/ software troubleshooting and upgrades, inventory control, and contract management. Equipped with a strong work ethic, effective and efficient management and problem-solving skills.
PROFESSIONAL EXPERIENCE
KASHAN FLOORING, Germantown, MD Flooring Professional, Nov 2018 – present
• Investigate and assess water and fire damages, mold and mildew abatement
• Performs estimates for new builds and restoration projects
• Measures, cuts, and installs various types of flooring according to room dimensions with flawless results
• Applies sealants to floors for preservation
• Stretches installed carpet to extend life and improve appearance
• Conducts pick-ups and deliveries for oriental rug maintenance
• Utilizes personal protective equipment and safety tools according to SOPs

APARTMENT RESTORERS, Rockville, MD Crew Leader, July-Aug 2018
• Assisted in inspections for water, fire, and mold damages
• Performed daily monitoring of environmental conditions of water and mold damages in homes
• Reconstructed drywall baseboards, and foundations of homes
• Operated heavy work vehicles loaded with equipment
• Insured safety of homes by setting up mold contaminants
• Demolished, rebuilt, and finished jobs in a timely, efficient, profitable and professional manner
• Set up of dehumidifier fans, air scrubbers, and drying chambers in order to remediate and dry residential and commercial buildings
Corning Inc, Wilmington, NC Fiber Technician, June 2016-July 2018
• Inspected optical fiber for quality and defects
• Measured tensile strength, density, latency, symmetry, load capacity and data loss of optical fiber
• Colored optical fiber per special orders • Assisted in shipment preparations

Verizon Wireless, Wilmington, NC Tech Expert, June 2015- June 2016
• Investigate network outages and create tickets for repair
• Resolve plan and equipment Issues 
• Promoted and sold accessories as needed by customers
• Ensured device protection plans met customers need and overall equipment costs
• Projected costs for equipment and plan billing
Professional Contract Services, Wilmington, NC Operations Manager/ PC Technician, April 2004- June 2015
• Utilized computer program to track flooring and computer inventory and anticipate inventory needs
• Drafted, reviewed, and modified bilingual contracts for professional flooring services
• Assessed damages of water, fire, and mold and performed estimates for restoration services
• Coordinated with subcontract installers to ensure jobs were performed efficiently according to customer schedule
• Performed installations of various types of flooring for commercial and residential clients
• Built custom ordered personal computers (PCs)
• Provided troubleshooting assistance for hardware/software issues and upgraded PCs
• Served as company liason to promote business relations with Latino clients EDUCATION
UNIVERISITY OF MARYLAND UNIVERSITY COLLEGE, ADELPHI, MD Bachelor of Science in Computer Networks and Cyber Security, Dec 2020

UNIVERSITY OF NORTH CAROLINA, WILMINGTON, NC
• Completed 48 credit hours
ADDITIONAL SKILLS
• Proficient in Microsoft Office and Windows Operating Systems
• Bilingual Spanish and English

Flooring, professional, skilled, organized, motivated