McKeta, Nicholas - Generic Resume
Nicholas J. McKeta
Vienna, VA 22182
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RELEVANT EXPERIENCE
Principal Consultant Oct 2017 – Current
Oracle Reston, VA
• Provide digital marketing best practices to Eloqua Oracle clients
• Develop and implement marketing strategies with stake holders that target the correct audience with proper message
• Translating what a client wants into the deliverables they need
• Build, analyze, and deliver reports on KPIs
Marketing Analytics Administrator Dec 2015 – Aug 2017
Time Warner Cable (Re-branded as Spectrum in 2017) Herndon, VA
• Lead Eloqua administrator for a 17 million account database; managing a $1 million plus annual marketing automation budget
• Strategize with top-level marketing executives daily to optimize and report on campaigns for Time Warner’s small market business line
• Pioneered system-wide account cleanup at year-end 2016; resulting in $670,000 savings for FY 2017
Senior Systems Administrator Apr 2013 – Dec 2015
Oracle (by Eloqua acquisition) Vienna, VA
• Served as the primary technical resource for the Eloqua team; led and developed project lifecycles in a collaborative environment, from design and scheduling to UAT, QA and deployment
• Key projects included the successful transition of several hundred systems and all hardware from Eloqua to Oracle and ongoing upgrades and troubleshooting with a focus on Apple devices
• Researched and provided recommendations on new technologies and processes to senior executives; coordinating with and at times overseeing a wide variety of remote employees and various project teams to ensure successful, on time, and on-budget project completion
• Assisted the dev ops team as a supplemental development resource, providing bug fixes and daily troubleshooting
Lead IT Analyst Aug 2011 – Apr 2013
Eloqua Vienna, VA
• Lead technician and IT analyst for all of the company’s U.S. offices, including satellite spaces in Austin, Boston and San Francisco, a total of more than 150 employees
• Pioneered the company’s first-ever inventory management system for technological devices
• Superior record of proactive customer service and support, including daily direct interaction with C-suite
Technical Specialist Jan 2009 – July 2011
Federal Emergency Management Agency (FEMA) Washington, DC
• Lead technician for the National Region Command Center within the Apple product suite
• Installed, managed and maintained secure government computer systems and associated electronic devices, including workstation imaging, printer configuration and maintenance, Remedy ticketing system and Tier 2 support
• Pioneered and managed roaming troubleshooting team of six technicians with the goal of proactively fixing various IT issues
• Provided support for DHS and FEMA exercises and activations, including the Haiti earthquake and the Philippines tsunami
ADDITIONAL SKILLS & EXPERIENCE
Nick McKeta Photography Jan 2008 – Present
Self-employed
Arlington, VA
• Experienced DSLR and SLR photographer for lifestyle and portrait shoots, specializing in architecture, sports photography and weddings; full portfolio on ------------.
• Proficient social media and content marketer via channels such as Etsy, Facebook, Twitter and Pinterest
• Featured in Washingtonian Bride & Groom, Forbes Travel Guide, AOL and more.
EDUCATION & CERTIFICATIONS
Oracle Marketing Cloud Certified Specialist
Northern Virginia Community College 1998 – 2015
Communications & Liberal Arts Arlington, VA
University of Maryland University College Supplemental computer science coursework
2014-2015 College Park, MD
TECHNICAL SKILLS
Marketing Automation:
Eloqua, Marketo, Salesforce
Development:
Java, CSS, HTML, SQL
Nicholas J. McKeta
Vienna, VA 22182
------------ | ------------
RELEVANT EXPERIENCE
Principal Consultant Oct 2017 – Current
Oracle Reston, VA
• Provide digital marketing best practices to Eloqua Oracle clients
• Develop and implement marketing strategies with stake holders that target the correct audience with proper message
• Translating what a client wants into the deliverables they need
• Build, analyze, and deliver reports on KPIs
Marketing Analytics Administrator Dec 2015 – Aug 2017
Time Warner Cable (Re-branded as Spectrum in 2017) Herndon, VA
• Lead Eloqua administrator for a 17 million account database; managing a $1 million plus annual marketing automation budget
• Strategize with top-level marketing executives daily to optimize and report on campaigns for Time Warner’s small market business line
• Pioneered system-wide account cleanup at year-end 2016; resulting in $670,000 savings for FY 2017
Senior Systems Administrator Apr 2013 – Dec 2015
Oracle (by Eloqua acquisition) Vienna, VA
• Served as the primary technical resource for the Eloqua team; led and developed project lifecycles in a collaborative environment, from design and scheduling to UAT, QA and deployment
• Key projects included the successful transition of several hundred systems and all hardware from Eloqua to Oracle and ongoing upgrades and troubleshooting with a focus on Apple devices
• Researched and provided recommendations on new technologies and processes to senior executives; coordinating with and at times overseeing a wide variety of remote employees and various project teams to ensure successful, on time, and on-budget project completion
• Assisted the dev ops team as a supplemental development resource, providing bug fixes and daily troubleshooting
Lead IT Analyst Aug 2011 – Apr 2013
Eloqua Vienna, VA
• Lead technician and IT analyst for all of the company’s U.S. offices, including satellite spaces in Austin, Boston and San Francisco, a total of more than 150 employees
• Pioneered the company’s first-ever inventory management system for technological devices
• Superior record of proactive customer service and support, including daily direct interaction with C-suite
Technical Specialist Jan 2009 – July 2011
Federal Emergency Management Agency (FEMA) Washington, DC
• Lead technician for the National Region Command Center within the Apple product suite
• Installed, managed and maintained secure government computer systems and associated electronic devices, including workstation imaging, printer configuration and maintenance, Remedy ticketing system and Tier 2 support
• Pioneered and managed roaming troubleshooting team of six technicians with the goal of proactively fixing various IT issues
• Provided support for DHS and FEMA exercises and activations, including the Haiti earthquake and the Philippines tsunami
ADDITIONAL SKILLS & EXPERIENCE
Nick McKeta Photography Jan 2008 – Present
Self-employed
Arlington, VA
• Experienced DSLR and SLR photographer for lifestyle and portrait shoots, specializing in architecture, sports photography and weddings; full portfolio on ------------.
• Proficient social media and content marketer via channels such as Etsy, Facebook, Twitter and Pinterest
• Featured in Washingtonian Bride & Groom, Forbes Travel Guide, AOL and more.
EDUCATION & CERTIFICATIONS
Oracle Marketing Cloud Certified Specialist
Northern Virginia Community College 1998 – 2015
Communications & Liberal Arts Arlington, VA
University of Maryland University College Supplemental computer science coursework
2014-2015 College Park, MD
TECHNICAL SKILLS
Marketing Automation:
Eloqua, Marketo, Salesforce
Development:
Java, CSS, HTML, SQL