McDowell CV
Toinette F. McDowell
3316B Hudson St
Baltimore, MD. 21224
Mobile:------------
Email: ------------
LinkedIn: ------------/in/toinettemcdowell
Wordpress: ------------
?
WORK EXPERIENCE: U.S. Army Combat Cameraman and Social/Digital Media Manager
Data Systems Analysts, Inc
8 Neshaminy Interplex Dr. #209
Feasterville-Trevose, PA 19053
------------
MilSuite Social Media Community Manager
As MilSuite Community Manager serves a 1 million member user community through the following social media based initiatives:
� Fostering partnerships with milSuite users/organizations
� Increasing the number of registered members
� Responding to support questions via discussion threads, email, support tickets, voice-to-voice
� Organizing discussions to maximize user productivity
� Reduces duplicity and redundancy of DoD resources through increased collaboration
� Connects individuals with appropriate and relevant milBook working groups
� Builds brand recognition across the DoD and branches of Armed Forces
Additional Responsibilities:
� Conducts virtual and site classroom milBook application training for DoD personnel
� Sharing milSuite best practices through use cases and proven models
� Branding/Outreach/Integration
� Trains users on miSuite applications milSuite Technical Support (Tier II)
YorkTel with duty at DISA Headquarters Ft. Meade, MD.
342 Victory Dr.
Herndon, Va 20170
------------
5/2016 � 3/2017
Multimedia/VTC Technician
As VTC Technician provided onsite operational support for multimedia audio/visual equipment including video teleconferencing services. Responsibilities ranged from assisting users with VTC call setups to troubleshooting faulty equipment.� ??
Job Responsibilities
� Performed manual call setups and reconfiguration on Digital Access Control System (DCCS), MCU and Inverse Multiplexer (IMUX) as necessary
� Utilized and managed control systems such as AMX and Crestron
� Connected teleconferences using Extron, Polycom, Tandberg, Clear One, etc.
� Knowledge of ISDN network infrastructure technologies used on a daily basis
� Assisted in video conference reservations and video conference call setups
� Provided general video conference call support with end users
� Understanding of Cryptographic security equipment, i.e., KIV-7, KG-194.4
Patricio Enterprises
125 Woodstream Blvd., Suite 105
Stafford, Va. 22556
10/2013 � 05/2016
Multimedia/VTC Technician
� Served as the Multi-Media and VTC Support contractor for the Joint Program Executive Office for Chemical and Biological Defense (JPEO CBD) Omnibus Program and Engineering Technical Support (OPETS) program.
� Provided video-teleconference support for worldwide symposium to support the U.S. Army Chemical Biological and Nuclear high command.
� Accountable for identifying, troubleshooting, and resolving A/V equipment, and connectivity issues in integrated conference rooms.
� Scheduled, configured and coordinated for H.320/H.323 multiple VTCs, troubleshoot and repair operations for 6 VTC suites Cisco, Polycom, and Tandberg systems.
� Responsible for six major conference rooms used by military officers, civilians and contractors to conduct Acquisition and Chemical Corp briefings, war gaming and Department of Defense (DoD) conferences and events.
� Conducts broadcasting, multimedia operations, programming and video editing as needed.
?
Dan Sources Technical Services Inc./Lockheed Martin?1010 Rockville Pike, Suite 405?Rockville, MD 20852
10/2012 � 06/2013
Media Liaison Officer
� Managed a web content management system where mission was to create, manage, store and deploy content on Web pages for distribution to the Office of the Secretary of Defense.
� Provided dedicated technical expertise and operational control assistance. This effort required familiarity with operational procedures at the Joint level, operational practices and procedures associated with military service.
� Experience publishing, editing and modifying content through defense CMS sites DAMS and DVIDS. �
� Resolved imagery transmission issues, the ability to troubleshoot imagery, and report accordingly to leadership.
� Caption Edit still images and videos with an error rate of 10% or less per shift. Performed still photo editing in support of customers with the firm understanding of and in compliance with commonly acceptable darkroom practices that include burning, dodging, lightening, and cropping. This function was performed on both Microsoft Windows and Apple Macintosh platforms.
??
Leonie Industries
2001 Jefferson Davis Hwy, Arlington, VA 22202
Duty in Kabul, Afghanistan
7/2011-7/2012
Digital Media Archivist/Media Manager
� Responsible for the identification, arrangement, inventory, organization, and preservation of photographs and manuscript materials so they are accessible for reference.
� Created and coordinated a research and cataloging system for digital media archival and written communication.
� Created a digital media archive for government organization, both internal and web accessible focused on open source applications, digital video codecs and formats, asset and metadata management, high efficiency reformatting, quality control, cataloging, collection management, and metadata technology for archival applications.
� Coordinates workflow with Editors, Database Manager and Production Coordinators to ensure proper set up, workflow and usage of predefined Video Library file structure.
U.S. Army 55th Signal Company (COMCAM)
2/2009 � 5/2011
Ft Meade, MD. US
Audio-Visual Documentation Supervisor/Retired U.S. Army Veteran
� Supervised, planned, and operated electronic and film based still, video, and audio acquisition equipment to document combat and non-combat Army, Joint, and Combined operations. Operated broadcast, collection, television production, and distribution equipment. Created visual information products in support of combat documentation, psychological operations, military intelligence, medical, public affairs, training, and other functions.
� Performed as team leader of combat camera documentation teams. Determined documentation/production equipment and systems mission support requirements. Coordinated and directed personnel and operational requirements to produce audiovisual, audio, and television productions in both fixed and tactical environments
EDUCATION:
Loyola University
Baltimore, MD
Emerging Media Studies
Master of Arts degree program
Jan 2015 - May 2017
Grantham University
Kansas City, Mo US
Bachelor�s Degree 2011
Major: Multidisciplinary Studies
GPA: 3.6 out of 4.0
JOB RELATED TRAINING:
US Army Audio-Visual Documentation training April 1990
US Army Advanced Audio-Visual documentation Leader's course September 2006
US Army Senior Leader's Audio-Visual Documentation course July 2009
Microsoft Word, Excel, PowerPoint and SharePoint Programs
MAC Operating Systems and Adobe CS Suite
Final Cut Pro
US Army Supervisor Development (SDC)
Defense Asset Management Systems/CMS
Hootsuite certification
Google Adwords
SEO/SEO Optimization for Digital Marketing
Toinette F. McDowell
3316B Hudson St
Baltimore, MD. 21224
Mobile:------------
Email: ------------
LinkedIn: ------------/in/toinettemcdowell
Wordpress: ------------
?
WORK EXPERIENCE: U.S. Army Combat Cameraman and Social/Digital Media Manager
Data Systems Analysts, Inc
8 Neshaminy Interplex Dr. #209
Feasterville-Trevose, PA 19053
------------
MilSuite Social Media Community Manager
As MilSuite Community Manager serves a 1 million member user community through the following social media based initiatives:
� Fostering partnerships with milSuite users/organizations
� Increasing the number of registered members
� Responding to support questions via discussion threads, email, support tickets, voice-to-voice
� Organizing discussions to maximize user productivity
� Reduces duplicity and redundancy of DoD resources through increased collaboration
� Connects individuals with appropriate and relevant milBook working groups
� Builds brand recognition across the DoD and branches of Armed Forces
Additional Responsibilities:
� Conducts virtual and site classroom milBook application training for DoD personnel
� Sharing milSuite best practices through use cases and proven models
� Branding/Outreach/Integration
� Trains users on miSuite applications milSuite Technical Support (Tier II)
YorkTel with duty at DISA Headquarters Ft. Meade, MD.
342 Victory Dr.
Herndon, Va 20170
------------
5/2016 � 3/2017
Multimedia/VTC Technician
As VTC Technician provided onsite operational support for multimedia audio/visual equipment including video teleconferencing services. Responsibilities ranged from assisting users with VTC call setups to troubleshooting faulty equipment.� ??
Job Responsibilities
� Performed manual call setups and reconfiguration on Digital Access Control System (DCCS), MCU and Inverse Multiplexer (IMUX) as necessary
� Utilized and managed control systems such as AMX and Crestron
� Connected teleconferences using Extron, Polycom, Tandberg, Clear One, etc.
� Knowledge of ISDN network infrastructure technologies used on a daily basis
� Assisted in video conference reservations and video conference call setups
� Provided general video conference call support with end users
� Understanding of Cryptographic security equipment, i.e., KIV-7, KG-194.4
Patricio Enterprises
125 Woodstream Blvd., Suite 105
Stafford, Va. 22556
10/2013 � 05/2016
Multimedia/VTC Technician
� Served as the Multi-Media and VTC Support contractor for the Joint Program Executive Office for Chemical and Biological Defense (JPEO CBD) Omnibus Program and Engineering Technical Support (OPETS) program.
� Provided video-teleconference support for worldwide symposium to support the U.S. Army Chemical Biological and Nuclear high command.
� Accountable for identifying, troubleshooting, and resolving A/V equipment, and connectivity issues in integrated conference rooms.
� Scheduled, configured and coordinated for H.320/H.323 multiple VTCs, troubleshoot and repair operations for 6 VTC suites Cisco, Polycom, and Tandberg systems.
� Responsible for six major conference rooms used by military officers, civilians and contractors to conduct Acquisition and Chemical Corp briefings, war gaming and Department of Defense (DoD) conferences and events.
� Conducts broadcasting, multimedia operations, programming and video editing as needed.
?
Dan Sources Technical Services Inc./Lockheed Martin?1010 Rockville Pike, Suite 405?Rockville, MD 20852
10/2012 � 06/2013
Media Liaison Officer
� Managed a web content management system where mission was to create, manage, store and deploy content on Web pages for distribution to the Office of the Secretary of Defense.
� Provided dedicated technical expertise and operational control assistance. This effort required familiarity with operational procedures at the Joint level, operational practices and procedures associated with military service.
� Experience publishing, editing and modifying content through defense CMS sites DAMS and DVIDS. �
� Resolved imagery transmission issues, the ability to troubleshoot imagery, and report accordingly to leadership.
� Caption Edit still images and videos with an error rate of 10% or less per shift. Performed still photo editing in support of customers with the firm understanding of and in compliance with commonly acceptable darkroom practices that include burning, dodging, lightening, and cropping. This function was performed on both Microsoft Windows and Apple Macintosh platforms.
??
Leonie Industries
2001 Jefferson Davis Hwy, Arlington, VA 22202
Duty in Kabul, Afghanistan
7/2011-7/2012
Digital Media Archivist/Media Manager
� Responsible for the identification, arrangement, inventory, organization, and preservation of photographs and manuscript materials so they are accessible for reference.
� Created and coordinated a research and cataloging system for digital media archival and written communication.
� Created a digital media archive for government organization, both internal and web accessible focused on open source applications, digital video codecs and formats, asset and metadata management, high efficiency reformatting, quality control, cataloging, collection management, and metadata technology for archival applications.
� Coordinates workflow with Editors, Database Manager and Production Coordinators to ensure proper set up, workflow and usage of predefined Video Library file structure.
U.S. Army 55th Signal Company (COMCAM)
2/2009 � 5/2011
Ft Meade, MD. US
Audio-Visual Documentation Supervisor/Retired U.S. Army Veteran
� Supervised, planned, and operated electronic and film based still, video, and audio acquisition equipment to document combat and non-combat Army, Joint, and Combined operations. Operated broadcast, collection, television production, and distribution equipment. Created visual information products in support of combat documentation, psychological operations, military intelligence, medical, public affairs, training, and other functions.
� Performed as team leader of combat camera documentation teams. Determined documentation/production equipment and systems mission support requirements. Coordinated and directed personnel and operational requirements to produce audiovisual, audio, and television productions in both fixed and tactical environments
EDUCATION:
Loyola University
Baltimore, MD
Emerging Media Studies
Master of Arts degree program
Jan 2015 - May 2017
Grantham University
Kansas City, Mo US
Bachelor�s Degree 2011
Major: Multidisciplinary Studies
GPA: 3.6 out of 4.0
JOB RELATED TRAINING:
US Army Audio-Visual Documentation training April 1990
US Army Advanced Audio-Visual documentation Leader's course September 2006
US Army Senior Leader's Audio-Visual Documentation course July 2009
Microsoft Word, Excel, PowerPoint and SharePoint Programs
MAC Operating Systems and Adobe CS Suite
Final Cut Pro
US Army Supervisor Development (SDC)
Defense Asset Management Systems/CMS
Hootsuite certification
Google Adwords
SEO/SEO Optimization for Digital Marketing