Maureen Gauvin
MAUREEN J. GAUVIN
15 Lafayette St. Unit #1, Wakefield, MA 01880 ||------------ ------------
______________________________________________________________________________
SUMMARY
A resourceful Senior Administrative Assistant with exceptional computer, analytic, organizational, problem-solving and writing skills. Highly self-motivated with a strong work ethic. Proficient in completing complex assignments, multi-tasking, and meeting stringent deadlines with minimal supervision.
HIGHLIGHTS
Microsoft Word Impeccable communication skills PeopleSoft
Complex scheduling Power Point Exceptional prioritization skills
Multi-tasking Google Analytics Zoom
Excel Doodle
PROFESSIONAL EXPERIENCE
BOSTON CHILDRENS HOSPITAL, BOSTON, MA 2017- PRESENT
Patient Financial Services
Senior Administrative Associate
- Directly supports the Vice President of Hospital Revenue Cycle, six directors, ten managers and 240 employees.
- Provides extensive, complex calendar management for the senior director and six directors
- Assists vice president in scheduling individual time with his direct reports.
- Orders supplies for the department handles IT support
- Processes expense reports, invoices, purchase orders and follows up with Accounts Payable as needed
- Takes minutes in Director Team Meeting and All Management Team Meeting
- Demonstrates confidentiality in the execution of all responsibilities.
- Schedules onsite meetings including but not limited to managing invites, tracking responses, coordinating catering and reserving rooms.
PARTNERS HEALTHCARE SYSTEM, BOSTON, MA 2003 – 2017
Employee Assistance Program
Senior Employee Assistance Program Administrative Assistant
- Directly supported 3 senior managers and 16 counselors.
- Managed demanding and time sensitive schedules
- Coordinated system-wide seminars including advertising/promotion and registration
- Supported employees, family members and associated staff with sensitive and confidential programs and counseling services
- Assisted in the development and enhancement of department website
- Maintained supplies and equipment for multi-site locations
- Managed and produced complex and confidential reports on a monthly basis
MARKETMAX, INC 2000 – 2003
Senior Software Quality Assurance Engineer
- Developed and executed detailed test plans for new and existing functionality to assure high quality of merchandise planning software
EDUCATION AND PROFESSIONAL DEVELOPMENT
University of Maine, Orono, Maine
Bachelor of Arts in Journalism
Northeastern University, Boston, Ma
Certificate – Computer programming
SEMINARS:
Time Management
Communication Skills
Conference for Administrative Assistants
Developing Emotional Intelligence
Dealing with difficult people
Managing Multiple Priorities, Projects, and Deadlines
Customer Service Excellence
MAUREEN J. GAUVIN
15 Lafayette St. Unit #1, Wakefield, MA 01880 ||------------ ------------
______________________________________________________________________________
SUMMARY
A resourceful Senior Administrative Assistant with exceptional computer, analytic, organizational, problem-solving and writing skills. Highly self-motivated with a strong work ethic. Proficient in completing complex assignments, multi-tasking, and meeting stringent deadlines with minimal supervision.
HIGHLIGHTS
Microsoft Word Impeccable communication skills PeopleSoft
Complex scheduling Power Point Exceptional prioritization skills
Multi-tasking Google Analytics Zoom
Excel Doodle
PROFESSIONAL EXPERIENCE
BOSTON CHILDRENS HOSPITAL, BOSTON, MA 2017- PRESENT
Patient Financial Services
Senior Administrative Associate
- Directly supports the Vice President of Hospital Revenue Cycle, six directors, ten managers and 240 employees.
- Provides extensive, complex calendar management for the senior director and six directors
- Assists vice president in scheduling individual time with his direct reports.
- Orders supplies for the department handles IT support
- Processes expense reports, invoices, purchase orders and follows up with Accounts Payable as needed
- Takes minutes in Director Team Meeting and All Management Team Meeting
- Demonstrates confidentiality in the execution of all responsibilities.
- Schedules onsite meetings including but not limited to managing invites, tracking responses, coordinating catering and reserving rooms.
PARTNERS HEALTHCARE SYSTEM, BOSTON, MA 2003 – 2017
Employee Assistance Program
Senior Employee Assistance Program Administrative Assistant
- Directly supported 3 senior managers and 16 counselors.
- Managed demanding and time sensitive schedules
- Coordinated system-wide seminars including advertising/promotion and registration
- Supported employees, family members and associated staff with sensitive and confidential programs and counseling services
- Assisted in the development and enhancement of department website
- Maintained supplies and equipment for multi-site locations
- Managed and produced complex and confidential reports on a monthly basis
MARKETMAX, INC 2000 – 2003
Senior Software Quality Assurance Engineer
- Developed and executed detailed test plans for new and existing functionality to assure high quality of merchandise planning software
EDUCATION AND PROFESSIONAL DEVELOPMENT
University of Maine, Orono, Maine
Bachelor of Arts in Journalism
Northeastern University, Boston, Ma
Certificate – Computer programming
SEMINARS:
Time Management
Communication Skills
Conference for Administrative Assistants
Developing Emotional Intelligence
Dealing with difficult people
Managing Multiple Priorities, Projects, and Deadlines
Customer Service Excellence