Marketing
Marketing Intern
GenNext Funding
03/2020 - Present, Middlesex NJ
Create, write and schedule content for Facebook, LinkedIn, and Instagram
Launch and brainstorm ideas for marketing campaigns as well as analyze existing campaigns data
Manage and update company database and customer relationship management systems (CRM)
Create video content to be featured on the YouTube channel (one video reached over 20K views on Facebook)
Assistant Manager
Hotel Tito
12/2017 - 01/2020, Remote, Cuenca, Ecuador
Family-owned business whose primary focus is guest satisfaction. Duties include but not limited to revising daily sales, weekly evaluation of employee’s work, inspect rooms daily for cleanliness, check-in guests, and follow up with them via email or in-person
Develop ideas and strategies to improve overall hotel presentation and train team to improve guest satisfaction
Assistant Manager
Eddie Bauer
08/2019 - 03/2020, Bridgewater NJ
Develop a high performing team that loves to sell and is committed to providing the best customer service
Reach individual sales goals as well as helping to train and inspire our team to achieve theirs
Multi-task under pressure and meet tight deadlines ensuring the best work is delivered
Customer Experience Intern
PNY Technologies, Parsippany, NJ
Develop and research strategies to improve customer service scores by designing a support page, prepare PowerPoint Presentations weekly that capture KPI’s and present to directors and managers, develop new ideas to improve presence on social media platforms
Able to multitask to work on a tight schedule to manage meetings, answer conference calls and emails in a timely manner
Key skills
Hootsuite
SureFire (CRM)
MS Office Suite
Adobe Premiere, Photoshop & Illustrator
Canva Design
Time management
Creator Studio
Budget Management
Familiar video production setting
Quantitative and Qualitative Research
Google Suite
Creative thinking
Public Speaking
Team Leadership
Sprout Social
Customer Service
Familiar with social media analytics
Organization and multi-tasking
Marketing Intern
GenNext Funding
03/2020 - Present, Middlesex NJ
Create, write and schedule content for Facebook, LinkedIn, and Instagram
Launch and brainstorm ideas for marketing campaigns as well as analyze existing campaigns data
Manage and update company database and customer relationship management systems (CRM)
Create video content to be featured on the YouTube channel (one video reached over 20K views on Facebook)
Assistant Manager
Hotel Tito
12/2017 - 01/2020, Remote, Cuenca, Ecuador
Family-owned business whose primary focus is guest satisfaction. Duties include but not limited to revising daily sales, weekly evaluation of employee’s work, inspect rooms daily for cleanliness, check-in guests, and follow up with them via email or in-person
Develop ideas and strategies to improve overall hotel presentation and train team to improve guest satisfaction
Assistant Manager
Eddie Bauer
08/2019 - 03/2020, Bridgewater NJ
Develop a high performing team that loves to sell and is committed to providing the best customer service
Reach individual sales goals as well as helping to train and inspire our team to achieve theirs
Multi-task under pressure and meet tight deadlines ensuring the best work is delivered
Customer Experience Intern
PNY Technologies, Parsippany, NJ
Develop and research strategies to improve customer service scores by designing a support page, prepare PowerPoint Presentations weekly that capture KPI’s and present to directors and managers, develop new ideas to improve presence on social media platforms
Able to multitask to work on a tight schedule to manage meetings, answer conference calls and emails in a timely manner
Key skills
Hootsuite
SureFire (CRM)
MS Office Suite
Adobe Premiere, Photoshop & Illustrator
Canva Design
Time management
Creator Studio
Budget Management
Familiar video production setting
Quantitative and Qualitative Research
Google Suite
Creative thinking
Public Speaking
Team Leadership
Sprout Social
Customer Service
Familiar with social media analytics
Organization and multi-tasking