Marissa LaMalfa Resume
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Marissa LaMalfa Resume

Marissa R. LaMalfa
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Relevant Experience
BON APPETIT MANAGEMENT COMPANY, Cambridge, MA September 2018 � Present
Associate Retail Director
� Over saw, managed and trained union staff of 9 retail locations at the Massachusetts Institute of Technology
� Conduct weekly inventory, product ordering, scheduling and budgeting for all locations
� Responsible for working with local vendors, creating marketing events, and introducing new and local products into cafes
BON APPETIT MANAGEMENT COMPANY, Middletown, CT July 2017 � September 2018
Catering Manager / Interim Director
� Built relationships with multiple clients campus wide and produced over $2 million a year in sales
� Weekly responsibilities included billing, budgeting, and menu building for various catering events
� Traveling to multiple accounts across the northeast region to assist with large catering and company events
BON APPETIT MANAGEMENT COMPANY, Middletown, CT August 2015 � July 2017
Caf� Manager
� Recruited, interviewed, and trained student employees in safety and sanitation obligations
� Assisted in creating social media content promoting local vendors, seasonal promotions, and various events
� Analyzed food selection, replacing with high quality and frequently requested products all while maintaining a proper food cost
SODEXO, Springfield, MA May 2015 � August 2015
Catering Supervisor at MassMutual
� Worked with customers to ensure satisfaction in areas including quality, service and problem resolution
� Assembled food and d�cor while properly portioning menu items with a high standard of customer service
SODEXO, New Britain, CT April 2012 � May 2015
Catering Attendant
� Worked various events ranging from coffee pop-ups to presidential donor plated dinners of over 1,000 people at Central Connecticut State
RUNAWAY BRIDE DESTINATION WEDDINGS, Rocky Hill, CT May 2013 � August 2013
Wedding Coordinator
� Created and maintained contracts with appropriate vendors, conducted site visits, and traveled internationally for staffing purposes

Certifications
Servsafe Certified
Bon Appetit Food Allergen Certified

Skills & Interests
Mac and PC; Microsoft Office Suite: Word, PowerPoint, Excel; Catering Management; Customer Service; Proficient in Timepro, Catertrax, MyStaff and EMS

Education
CENTRAL CONNECTICUT STATE UNIVERSITY, New Britain, CT
Bachelor of Science in Hospitality and Tourism Management, May 2015