Mario Lako

MARIO LAKO
89 Springfield Street, Quincy, MA 02169
Cell phone: (617) - 785 - 6929 | ------------
EDUCATION
Quincy College, Quincy, MA Graduated 4/2018
Associate�s Degree of Business Management
Related coursework: Investments, International Business, Entrepreneurship and Small Business
Management, Microeconomics, Macroeconomics, Marketing
EXPERIENCE
Salesman, Boch Honda
9/2018 - present
? Maintain professional appearance
? Utilize dealership follow-up system
? Prepare sold vehicles for customer delivery (e.g., clean vehicles, fill gas tank, and ensure all
features are operational) prior to customer arrival
? Accountable for positive customer relations to meet or exceed Customer Service Index (CSI)
? Sell and deliver a minimum # of units per month, with established goals set by Sales
Management
Deliver driver, The Tomato and Cheese Company, Randolph
5/2018 - 9/2018
? Responsible for handling cash on a daily basis
? Being a respectful and responsible driver to people walking on the road and respecting all traffic
laws
? Being friendly and respectful with customers keeping in mind customer loyalty
? Communicating with customers and co-workers to provide the best experience possible when
something was to go wrong
Waiter, Great Chow, Abington
4/2014 � 9/2014
? Responsible for collecting money and keeping customers personal information safe
? Personal responsibility for maintaining a good relationship with my co-workers
? Staying open to working with people from other cultures and religions

? Staying up-beat and not letting any previous bad situations influence my attitude with the next
customer
SKILLS
? Hands-on problem solving
? Working in a high paced environment
? Work well independently and with supervision
COMMUNITY SERVICE EXPERIENCE
Planted a garden hand in hand with my classmates at the Thomas Crane Public Library in 2014