Maria E. Caceres
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Maria E. Caceres

OBJECTIVE:
Experienced in administrative duties with strong skills in assistantship and customer service
seeking to obtain a position as a dedicated team player in a people-oriented organization where I
can gain experience in a challenging environment while assisting in achieving corporate goals.
EDUCATION:
09/2018 - Present Bachelor of Arts Degree in Political Science
Minor in Law (Expected May 2020)
John Jay College of Criminal Justice, New York NY
06/2015 High School Diploma
The Mary Louis Academy, Jamaica Estates NY
EMPLOYMENT:
05/17 - Present Administrative Coordinator at Harrison and Star, New York NY
Administrative Coordinator at Biolumina, New York NY
? Manages reception area between both companies throughout the day.
? Responds to telephone and in-person requests, directing them to the
appropriate department.
? Organizes and tracks any calls or messages, guaranteeing timely notice
to the appropriate recipient.
? Schedule meetings, and conference rooms as well as assure conference
areas are properly set up
? Serves as a stand-in for administrative assistants to carry out
responsibilities such as expense reporting, booking travel
accommodations, and maintaining necessities for the marketing team
meetings.
? Acts as a central point of communication between different
departments, as well as outside vendors.
? Adheres to company and department policies and procedures.
07/16 - 05/17 Assistant Credit Manager at Major World Chevrolet, Long Island City NY
? Works closely with the financial director to ensure customer
satisfaction.
? Performs data entry using customer information necessary to pull
credit scores.
? Records and analyzes results of data.
? Utilizes various computer software programs to check car faxes before
sales are finalized to guarantee customer safety and satisfaction.
? Confirms that all legal forms and records are disclosed and signed by
customers
? Finalizes customer information and company deals to financial
institutions.
? Works efficiently and effectively to gather, process, and record all
information in a timely manner.
? Assures confidentiality with all customer information including, but
not limited to, personal information, account numbers, and various
insurance records.
05/16 - 07/16 Customer Service at Major World Chevrolet, Long Island City NY
? Corresponded with customers regarding their experience at Major
World.
? Scheduled follow up appointments for customers with the service
department to reconcile any vehicle issues.
? Consulted with customers regarding legal contracts. Served as a
resource for any questions or concerns customers encountered with
contracts.
? Negotiated with various insurance companies to provide quality
service, fulfilling customers’ individual and financial needs.
? Collaborated with insurance companies for general customer
information.
SKILLS:
? Fluent in Spanish.
? Excellent communication and intrapersonal skills, verbal and written.
? Computer literate.
? Able to generate solutions and resolve complaints.
? Flexible and able to adapt quickly.
? Organization and multitasking skills to manage multiple priorities.
? Punctual and dependable.
? Problem-solving and decision-making skills.
? Reliable under pressure.
? Confident and goal-driven leader.
? Culturally sensitive and able to build rapport in a diverse, multicultural
setting.
? Maintains a positive, productive, and professional work climate.