Marc Hayes
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Marc Hayes

Marc Hayes
1925 Waycrest Drive Sw Apt. 2109 Atlanta, GA, 30331
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Enthusiastic and driven graduate student with 4 years of experience. Prepared to offer knowledge and abilities to boost team success and enhance customer satisfaction by providing efficient support. Able to learn new processes quickly and adapt to different customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities.

Skills
Food preparation and safety Stocking and replenishing Time management
Problem resolution Performance improvement Team collaboration Communication skills Resourcefulness

Work History:
Lifeguard
YMCA, Atlanta, GA
Enforced guests' adherence to pool guidelines and rules in a professional manner.
Performed rescues in the event of drowning or swimming accidents. Administered first aid and CPR in response to life threatening situations. Provided swimming and safety instruction to varying class sizes.
Share tips with patrons on swimming techniques and strength training. Entered water immediately to pull struggling swimmers to safety.

Swim Instructor
Atlanta Swim Academy, Atlanta, GA
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Helped students adjust to pool and unfamiliar surroundings, resulting in better results during individual and group lessons.
Tracked students' progress and gave constructive feedback for skills requiring improvement.
Taught students pool and water safety guidelines.
Worked closely with students and parents to increase positive feedback from parents and boost overall student success.
Devised and implemented modern instruction techniques.
Assisted in managing, developing and training swim instructors.
Served as liaison to parents/guardians of students.
Supervised summer swim camps and swim lessons.
Instructed private/group swim lessons for all ages and experience levels.

Busser / Server Assistant
Mezcalitos Cocina & Tequila Bar, Atlanta, GA
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
Prepared beverages and filled food orders for customers.
Assisted in serving food and beverages appropriately.
Ensured clean dining room, lobby, and service area.
Collected and delivered dishes to dish room for cleaning.
Increased productivity by working quickly, helping other bussers and looking for ways to improve.

Education
Bachelor of Arts: Film And Media
Georgia State University - Atlanta, GA
Dean's List Fall 2018 & Spring 2019
Westlake High School - Atlanta, GA