Manuela Sobral - Resume
EDUCATION
Temple University, School of Sport, Tourism and Hospitality Management Bachelor of Science, Tourism and Hospitality Management
Concentration in Hospitality Operations
Expected Graduation: May 2021 | GPA: 3.5 | Conwell Scholarship
EXPERIENCE
Vila Galé Cumbuco
Cumbuco, CE, Brazil
Intern | September 2020 - Present
Overviewing operations of the all-inclusive resort services
Communicate with guests and address any questions, comments, and concerns
Utilizing systems to check guests in and out and register payments
International Student Affairs Office Philadelphia, PA, USA
Special Events Intern | August 2019 - March 2020
Assist with planning of cultural events targeted to the international student community
Coordinate and supervise volunteers’ duties at monthly coffee hours
Organize documents to facilitate internal communication
Greater Philadelphia Hotel Association Philadelphia, PA, USA
Stars of the Industry 2019 Assistant - Volunteer | October 2019 - December 2019
Acted as a liaison between the Association and Organization leaders
Developed digital presentations using Canva and Microsoft Office
Guided guests and assisted with operations of the event
BRASA at Temple Philadelphia, PA, USA
Vice President of Programming and Co-Founder | August 2018 - May 2020
Established the Brazilian Student Association at Temple University, creating a sense of community and empowering Brazilian students on campus
Plan social and professional events with the purpose of disseminating Brazilian culture
Motivate members to uphold the clubs’ values and goals.
ACTIVITIES
Eta Sigma Delta - Hospitality Honors Society, Member
Event Planning Association, Member
HSMAI, Member
SKILLS
Portuguese - Native English - Fluent Microsoft Office
CERTIFICATIONS
American Hotel & Lodging Educational Institute (AHLEI) Certification in Hotel Industry Analytics (CHIA) Completed the American Hotel & Lodging Educational Institute's Your Role in Preventing Human Trafficking Training
EDUCATION
Temple University, School of Sport, Tourism and Hospitality Management Bachelor of Science, Tourism and Hospitality Management
Concentration in Hospitality Operations
Expected Graduation: May 2021 | GPA: 3.5 | Conwell Scholarship
EXPERIENCE
Vila Galé Cumbuco
Cumbuco, CE, Brazil
Intern | September 2020 - Present
Overviewing operations of the all-inclusive resort services
Communicate with guests and address any questions, comments, and concerns
Utilizing systems to check guests in and out and register payments
International Student Affairs Office Philadelphia, PA, USA
Special Events Intern | August 2019 - March 2020
Assist with planning of cultural events targeted to the international student community
Coordinate and supervise volunteers’ duties at monthly coffee hours
Organize documents to facilitate internal communication
Greater Philadelphia Hotel Association Philadelphia, PA, USA
Stars of the Industry 2019 Assistant - Volunteer | October 2019 - December 2019
Acted as a liaison between the Association and Organization leaders
Developed digital presentations using Canva and Microsoft Office
Guided guests and assisted with operations of the event
BRASA at Temple Philadelphia, PA, USA
Vice President of Programming and Co-Founder | August 2018 - May 2020
Established the Brazilian Student Association at Temple University, creating a sense of community and empowering Brazilian students on campus
Plan social and professional events with the purpose of disseminating Brazilian culture
Motivate members to uphold the clubs’ values and goals.
ACTIVITIES
Eta Sigma Delta - Hospitality Honors Society, Member
Event Planning Association, Member
HSMAI, Member
SKILLS
Portuguese - Native English - Fluent Microsoft Office
CERTIFICATIONS
American Hotel & Lodging Educational Institute (AHLEI) Certification in Hotel Industry Analytics (CHIA) Completed the American Hotel & Lodging Educational Institute's Your Role in Preventing Human Trafficking Training