Mandi Rinaldi
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Mandi Rinaldi

Mandi Rinaldi
33 Barclay St, Harmony RI 02829
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OBJECTIVE____________________________________________________________________________
?I anticipate using my experience and accomplishments, towards increasing the customer base of your organization, apart from ensuring optimal customer satisfaction for your existing customers. I seek to offer my salesmanship skills, along with my extensive experience with B2B sales, towards the performance of my duties and therefore towards the growth of your Organization.
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EXPERIENCE___________________________________________________________________________


Senior Account Manager???????2016-Present
?NetCenergy, Cranston, RI
• Managed the business relationship with managed service clients.
Ensured high client satisfaction and engagement.
• Manages sales opportunities for major and minor client projects,
Including: Works with client to investigate and analyze their needs and requirements; determine the appropriate IT solution(s), developed and presents estimates; presents proposals; closes sales; manages transition to service delivery.
• Prepare and preform quarterly business reviews for clients. Presents cyber security training, quarterly for all employees and management for my clients.
• Top performer for NetCnergy’s history.


Sales Representative????????2013-2016
ADT Security, Westwood, MA
• Designed and sold Burglar Alarms, CCTV, and Access Control Solutions
• Built customer relations and Customer Referral base
• Sold systems across the United States
• Leader in sales contests, 2016 Centurion Club for Excellence

Sales Manager ?????????2009-2013
Doc Shredding Corp, Wrentham, MA
• Doubled prior customer base with over four hundred new B2B clients in one year
• Managed a sales territory covering two states
• Proposed and was awarded numerous government, state wide bids
• Led informative and educational seminars for government agency leaders

Outside Sales Rep ????????2007-2008
Shred-It, Cranston, RI
• Awarded highest sales within the national company within one year
• Excelled at building rapport and trust with a large customer base
• Developed leads and utilized referrals



Service Sales Rep ????????2006-2007
Cintas, Cumberland, RI
• Resigned contracts by ensuring exceptional service
• Awarded first place in numerous sales competitions
• Increased volume dramatically by up selling, and adding new services

Front End Manager????????2003-2004
Dick’s Sporting Goods, Warwick, RI
• Managed a large cash office, oversaw all funds coming into and out of a large department store
• Managed up to 25 employees daily
• Resolved all customer complaints to ensure a great shopping experience

Technician?????????1999-2002
Harvard University Medical School
• Worked with doctors to provide care and assistance with a multi-purpose research laboratory that preforms qualitative and quantitative analyses on a variety of biological substance related to primates.

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EDUCATION___________________________________________________________________________________

Becker College?????????Class of 1999
• A.S. Science
• Admissions Ambassador
• Resident Assistant