Maira Zapata Resume
Maira A. Zapata
Determined worker with one-year experience in customer service. Versatile and driven to improve productivity and customer relations with attention to detail in a professional demeanor. Able to multi-task with excellent time management abilities. Creative mindset with a love for the fashion industry.
Sugar & Spice, Goodyear, AZ — Barista
January 2018- Present
As a barista I work with customers in a timely manner, ensuring the best service and experience that I can offer. I help customers sign up for our rewards programs as well, benefitting both them and the business. I also take phone calls from customers, helping them to place orders ahead of time and answering any questions they may have, all while maintaining great customer service. Working with customers, I handle many cash and card transactions on a daily basis. I am able to close down registers, making sure both registers are balanced, and the money is safely stored away. Lastly, I am able to take inventory at the end of each day, making lists and numbering off what is in stock and what items are low in quantity.
Arizona State University, Tempe, AZ — Degree in Progress
August 2018- Present
I am currently working towards a bachelor’s degree in business management and a minor in fashion, expecting to graduate in May of 2022.
Willow Canyon High, Surprise, AZ - Diploma
August 2014 - May 2018
● Attention to detail
● Excellent customer service
● Team oriented
● Fast learner