Lucy Jones
Lucy Jones
601 Kensington Place Apt E Asheville, NC. 28803
J------------ ------------
Education
Western Carolina University ???Cullowhee. NC
Bachelor of Science - Communication ?????January 2015 - August 2018
Concentration: Public Relations
Minor: Journalism
Related Experience Shelby, NC
Ingles Markets ??????February 2014- August 2017
? Cashier
? Provide superior customer service and high product knowledge that caters to customers
? Train new employees to provide excellent customer service
? Recognized for hard work and dedication
? Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
? Performing tasks such as counting money, coupons/vouchers and balancing cash drawer
? Greet and assist customers
Mission Health Internship ?????? ?Asheville, NC
Marketing and Communications Department ????? May 2018- August 2018
? Assist writing blog content
? Analyze and summarize Marketing Dashboards and KPI’s.
? Strategize, research and plan re-launch for Pinterest channel
? Scrub blog
? Transcribe interviews
Biltmore Estate Bistro????????Asheville, NC
???????????August 2018- Current
Host
? Communicate effectively with other employees and customers.
? Constantly communicating with all managers on duty as well as FOH staff.
? Leading the host team by organizing wait times, deciding other host duties and where to sit guests and creating a positive work environment for the team.
? Assembling take-out orders and handling cash.
? Training new staff, organizing the floor plans, preassigning tables and set up large tables.
? Create a positive and comfortable environment for guest giving them a warm welcoming and goodbye.
? Helping any server as needed. This includes: watering tables, retrieving bread, pre-bussing tables, making drink and running food.
? Answering phone calls, booking reservations, answering questions and providing directions.
? Check daily FOH (front of house) sheet, wait stations and elevator.
? Familiarizing self with estate information and providing information for guest about the other restaurants and activities across the estate.
Public Relations Courses
? Desktop Publishing
? Health Communication
? Intro to Public Relations
? Public Relations Case Studies
? Public Relations Campaigns
? Public Relations Writing
? Magazine & Feature Writing
? News Reporting 1 & 2
? Social Media Campaigns
Skills
? Microsoft Word, PowerPoint and Excel
? Google Docs & Slides
? Professional and prompt communication skills
? Premiere Pro
Leader, Professional Activity & Service
? Volunteered for the Asheville Marathon
? “WCU maintaining a green campus” published on the Western Carolina Journalist
? “WCU Speaks on Gun Control” published on the Western Carolina Journalist
? “The Presence of #MeToo at WCU” published on the Western Carolina Journalist
? Press release for Humanite Boutique published on the Western Carolina Journalist
? A series of Sexual Assault Stories published on the Western Carolina Journalist in collaboration with fellow classmates
Lucy Jones
601 Kensington Place Apt E Asheville, NC. 28803
J------------ ------------
Education
Western Carolina University ???Cullowhee. NC
Bachelor of Science - Communication ?????January 2015 - August 2018
Concentration: Public Relations
Minor: Journalism
Related Experience Shelby, NC
Ingles Markets ??????February 2014- August 2017
? Cashier
? Provide superior customer service and high product knowledge that caters to customers
? Train new employees to provide excellent customer service
? Recognized for hard work and dedication
? Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
? Performing tasks such as counting money, coupons/vouchers and balancing cash drawer
? Greet and assist customers
Mission Health Internship ?????? ?Asheville, NC
Marketing and Communications Department ????? May 2018- August 2018
? Assist writing blog content
? Analyze and summarize Marketing Dashboards and KPI’s.
? Strategize, research and plan re-launch for Pinterest channel
? Scrub blog
? Transcribe interviews
Biltmore Estate Bistro????????Asheville, NC
???????????August 2018- Current
Host
? Communicate effectively with other employees and customers.
? Constantly communicating with all managers on duty as well as FOH staff.
? Leading the host team by organizing wait times, deciding other host duties and where to sit guests and creating a positive work environment for the team.
? Assembling take-out orders and handling cash.
? Training new staff, organizing the floor plans, preassigning tables and set up large tables.
? Create a positive and comfortable environment for guest giving them a warm welcoming and goodbye.
? Helping any server as needed. This includes: watering tables, retrieving bread, pre-bussing tables, making drink and running food.
? Answering phone calls, booking reservations, answering questions and providing directions.
? Check daily FOH (front of house) sheet, wait stations and elevator.
? Familiarizing self with estate information and providing information for guest about the other restaurants and activities across the estate.
Public Relations Courses
? Desktop Publishing
? Health Communication
? Intro to Public Relations
? Public Relations Case Studies
? Public Relations Campaigns
? Public Relations Writing
? Magazine & Feature Writing
? News Reporting 1 & 2
? Social Media Campaigns
Skills
? Microsoft Word, PowerPoint and Excel
? Google Docs & Slides
? Professional and prompt communication skills
? Premiere Pro
Leader, Professional Activity & Service
? Volunteered for the Asheville Marathon
? “WCU maintaining a green campus” published on the Western Carolina Journalist
? “WCU Speaks on Gun Control” published on the Western Carolina Journalist
? “The Presence of #MeToo at WCU” published on the Western Carolina Journalist
? Press release for Humanite Boutique published on the Western Carolina Journalist
? A series of Sexual Assault Stories published on the Western Carolina Journalist in collaboration with fellow classmates