Lorrie Furr
Lorrie Furr
PO Box 690094, Houston, Texas 77269 (C)------------ LorrieF------------
Authorized to work in the US for any employer
Skills
� MS Office proficient
� Ability to Multitask
� Experience in oral and written communications
� Comprehend and master new material quickly.
� Excellent interpersonal skills.
� Team Oriented/Team focus.
� Efficiently organize, prioritize and manage high volume work load.
Experience
Harris County Public Library July 2018 � Current (Part-Time)
Lone Star College Branch
Library Assistant
Shelve library materials in proper location and order, handle circulation desk activities, answer phone
as needed, participate in community outreach projects.
Accounts Payable Clerk January 2017 - November 2018
Process Expense Reports
Hisco November 2015 - January 2017 Houston, TX
Human Resources/HR Assistant
Process and review new Employees files for proper paperwork and signatures. Provide assistant for 401k withdrawals. Verify, mail, sort, file I9 and employee records. Prepare New Employee Welcome Binder and
Training Materials. Assist and relieve the Receptionist daily.
Guardian Angels RTC April 2014 - November 2015 Houston, TX
Office Assistant
� Scan High-Volume documents and 100+ clients
� Manage medical records, historic placement records, admission and education
paperwork
� Assist with prioritizing and processing payments
� Coordinate social events
CB&I (Lutech Contract Ended) October 2014 - July 2015 Houston, TX
Receptionist/Mail Room/Facility Specialist
� Answered 5-lined phone system; transfer, hold and forward calls.
� Worked directly with vendors, collect purchase orders and vendor invoices.
� Greeted and assist clients.
� Responsible for visitor badges and visitor log.
� Updated and maintain floorplans and employee list.
� Collected, sort and distribute mail.
� Completed conference room reservation and setup.
� Identified safety building and maintenance issues
� Created and tracked maintenance requests
AT&T
Customer Service Representative (Retired) January 2008 � August 2011 Houston, TX
� Received large volume of incoming calls daily from customers and technicians
� Successfully assisted as needed.
� Notated accounts via computer while speaking with customers and technicians.
� Provided great customer service in high-stress situations.
Account Representative/AT&T May 1990 - January 2008 Houston, TX
� Reviewed new service orders and validated credit information via utility companies, credit reports etc.
� Managed high volume of incoming collection calls from residential and business customers to completion.
� Followed-up on accounts in referral status.
� Utilized extensive background check to support requested information.
Console Operator/AT&T August 1981 - May 1990 Houston, TX
� Handled large volume of incoming calls daily.
� Resolved customer issues.
� Accessed requested telephone numbers and reported information in a timely manner.
Memberships
Member of Steering Committee 1985-1987 Houston, TX
� Suggested ideas to improve employee morale.
� Identified and developed strategic initiatives.
� Presented new ideas to better company and employees.
Member of Telephone Pioneers of America 1988 � Present Houston, TX
� Community volunteer for many different projects.
� Donating to needy families, dress and donate Christmas trees,
� Dolls and bears yearly. Food Drive donations.
Education
Cleveland High School Cleveland, Texas
Graduated May 1980
References Available upon request
Lorrie Furr
PO Box 690094, Houston, Texas 77269 (C)------------ LorrieF------------
Authorized to work in the US for any employer
Skills
� MS Office proficient
� Ability to Multitask
� Experience in oral and written communications
� Comprehend and master new material quickly.
� Excellent interpersonal skills.
� Team Oriented/Team focus.
� Efficiently organize, prioritize and manage high volume work load.
Experience
Harris County Public Library July 2018 � Current (Part-Time)
Lone Star College Branch
Library Assistant
Shelve library materials in proper location and order, handle circulation desk activities, answer phone
as needed, participate in community outreach projects.
Accounts Payable Clerk January 2017 - November 2018
Process Expense Reports
Hisco November 2015 - January 2017 Houston, TX
Human Resources/HR Assistant
Process and review new Employees files for proper paperwork and signatures. Provide assistant for 401k withdrawals. Verify, mail, sort, file I9 and employee records. Prepare New Employee Welcome Binder and
Training Materials. Assist and relieve the Receptionist daily.
Guardian Angels RTC April 2014 - November 2015 Houston, TX
Office Assistant
� Scan High-Volume documents and 100+ clients
� Manage medical records, historic placement records, admission and education
paperwork
� Assist with prioritizing and processing payments
� Coordinate social events
CB&I (Lutech Contract Ended) October 2014 - July 2015 Houston, TX
Receptionist/Mail Room/Facility Specialist
� Answered 5-lined phone system; transfer, hold and forward calls.
� Worked directly with vendors, collect purchase orders and vendor invoices.
� Greeted and assist clients.
� Responsible for visitor badges and visitor log.
� Updated and maintain floorplans and employee list.
� Collected, sort and distribute mail.
� Completed conference room reservation and setup.
� Identified safety building and maintenance issues
� Created and tracked maintenance requests
AT&T
Customer Service Representative (Retired) January 2008 � August 2011 Houston, TX
� Received large volume of incoming calls daily from customers and technicians
� Successfully assisted as needed.
� Notated accounts via computer while speaking with customers and technicians.
� Provided great customer service in high-stress situations.
Account Representative/AT&T May 1990 - January 2008 Houston, TX
� Reviewed new service orders and validated credit information via utility companies, credit reports etc.
� Managed high volume of incoming collection calls from residential and business customers to completion.
� Followed-up on accounts in referral status.
� Utilized extensive background check to support requested information.
Console Operator/AT&T August 1981 - May 1990 Houston, TX
� Handled large volume of incoming calls daily.
� Resolved customer issues.
� Accessed requested telephone numbers and reported information in a timely manner.
Memberships
Member of Steering Committee 1985-1987 Houston, TX
� Suggested ideas to improve employee morale.
� Identified and developed strategic initiatives.
� Presented new ideas to better company and employees.
Member of Telephone Pioneers of America 1988 � Present Houston, TX
� Community volunteer for many different projects.
� Donating to needy families, dress and donate Christmas trees,
� Dolls and bears yearly. Food Drive donations.
Education
Cleveland High School Cleveland, Texas
Graduated May 1980
References Available upon request