Life/Work Experience
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Life/Work Experience

CAITLIN FRAGA
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SUMMARY Reliable, outgoing and friendly crew member who quickly learns and masters new concepts and skills.
Passionate about helping guests while creating a satisfying experience for myself as well as the guests and crew I work around. Personable and responsible Cashier with experience in retail and customer service. Crew member who is highly energetic, outgoing and detail-oriented.

SKILLS
Staff training and development Child Mentor
Cheerful and energetic Detail Oriented
Excellent multi-tasker CPR certified
Active listening skills Time Management
Effective team member Sharp Problem Solver
Superior organization skills Care for children
Superior communication skills Customer relations
Personnel training and development
Energetic work attitude
Fashion knowledge

EXPERIENCE Work experience as a team Member at McDonald's, December 2017- May 2018 Pembroke Pines, FL
Completed additional learning opportunities to advance knowledge as a team member.
Correct issues in a timely manner with customers as well as co-workers to maintain productivity goals.
Drove team success by completing jobs quickly and accurately.
Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
Kept abreast of rapidly evolving technology by using the store's cash register and kiosk.
Educated customers on products, service offerings, and store promotions.
Offered exceptional customer service to differentiate and promote the company brand.
Stocked and rotated inventory on a daily basis.
Guaranteed positive customer experiences and resolved all customer complaints.
Took orders in person and over the a headset to generate income.
Processed all sales transactions accurately and in a timely fashion.

Skechers (Shoe Source) Pembroke Pines, FL
Work experience at Skechers from May 2018 to January 2019 included working with kids and adults measuring shoe sizes, door greeting, cashier, and apparel managing. Backroom stocking shoes, shipment, as well as store janitorial cleaning and sanitation.
Smoothie Express Miramar, FL
Work experience at Smoothie Express from January (to current) includes making fresh smoothies daily as well as food preparation (grilled seafood, wraps, and salads.) Janitorial cleaning and store sanitation.

EDUCATION
Diploma Pembroke Pines Charter High School ? Pembroke Pines , FL
Completing 4 years of high school
3.0 GPA
Outstanding Science Student Award 2018
Outstanding Language Arts Student Award 2018

ACTIVITIES AND HONORS
President of Fashion Club- PPCHS
Volunteer at St. Maximilian Kolbe Catholic Church, (assistant teacher in children’s first and second grade class for religious education), Humane Society, Friends of Animals Horse Stables in Southwest Ranches
Excellent references available upon request