Lea McCarver
LEA S. MCCARVER
E: ------------
P: ------------
A: 415 West 39th Street Apt # 213, Austin,TX 78751
? PROFESSIONAL SUMMARY
Result - driven problem - solver with exceptional verbal, written and research skills enhanced with comprehensive customer service experience.
? WORK HISTORY
Natural Grocers By Vitamin Cottage Inc. - Manager
Austin, Texas • 08/2014 - 12/2018
* Providing outstanding customer service as top priority while exemplifying integrity, responsibility and efficiency
* Ordering for department and maintained accurate inventory levels congruent to customer needs
* Building new relationships with vendors and implemented marketing strategies to ensure positive customer response
* Opening and closing the store, including DSR (Daily Sales Report) and closing cash process
* Managing customer returns while addressing customer complaints
* SAP inventory management software
* Product receiving and Invoice processing
PeoplesRX - Manager, Deli/Grocery
Austin, TX • 06/2011 - 04/2014
* Providing exemplary customer service while managing a team of 8 in a dynamic environment
* Hiring and training employees
* Inventory (monthly)
* Maintaining and fostering relationships with vendors
* Developing, authoring and marketing menu items
* Responsible for scheduling
* Key holder
* Product receiving and invoice processing
Self-employeed - Researcher
Austin, TX • 01/1999 - 01/2007
* Compiling various policy - related articles regarding tax, legal, environmental, education and welfare issues at national and international level for legislative professionals and the curious
? AFFILIATIONS
* Chair, Bread for the Journey of Austin, 2013 to Current
* Advisory Board Member, G4V (Gardens for Veterans), 11/13-Present
? SKILLS
• Budgeting
• Project Management
• Operations Management
• Customer service
• Verbal and written communication • Data collection and analysis
• Cash handling and management • Negotiation
? EDUCATION
Austin Community College
Austin, TX
Associate of Arts: English
LEA S. MCCARVER
E: ------------
P: ------------
A: 415 West 39th Street Apt # 213, Austin,TX 78751
? PROFESSIONAL SUMMARY
Result - driven problem - solver with exceptional verbal, written and research skills enhanced with comprehensive customer service experience.
? WORK HISTORY
Natural Grocers By Vitamin Cottage Inc. - Manager
Austin, Texas • 08/2014 - 12/2018
* Providing outstanding customer service as top priority while exemplifying integrity, responsibility and efficiency
* Ordering for department and maintained accurate inventory levels congruent to customer needs
* Building new relationships with vendors and implemented marketing strategies to ensure positive customer response
* Opening and closing the store, including DSR (Daily Sales Report) and closing cash process
* Managing customer returns while addressing customer complaints
* SAP inventory management software
* Product receiving and Invoice processing
PeoplesRX - Manager, Deli/Grocery
Austin, TX • 06/2011 - 04/2014
* Providing exemplary customer service while managing a team of 8 in a dynamic environment
* Hiring and training employees
* Inventory (monthly)
* Maintaining and fostering relationships with vendors
* Developing, authoring and marketing menu items
* Responsible for scheduling
* Key holder
* Product receiving and invoice processing
Self-employeed - Researcher
Austin, TX • 01/1999 - 01/2007
* Compiling various policy - related articles regarding tax, legal, environmental, education and welfare issues at national and international level for legislative professionals and the curious
? AFFILIATIONS
* Chair, Bread for the Journey of Austin, 2013 to Current
* Advisory Board Member, G4V (Gardens for Veterans), 11/13-Present
? SKILLS
• Budgeting
• Project Management
• Operations Management
• Customer service
• Verbal and written communication • Data collection and analysis
• Cash handling and management • Negotiation
? EDUCATION
Austin Community College
Austin, TX
Associate of Arts: English