Lauren Rosen
nLauren Rosen
OBJECTIVE:
Seeking a full-time server position in the Raleigh, NC area due to relocation; position that will utilize exceptional hospitality skills, experience, and ensure recurring business.
SKILLS:
Articulate and well-spoken; to provide customers with outstanding service
Over 10 years experience in the food and service industry
Ability to effectively use time management skills to ensure proper wait time in accordance with food delivery to customers
Work confidently within group settings
Capability to become knowledgeable with all menu items and beverages to increase customer satisfaction
Comfortable to suggest additional menu items to customers; upselling
Personable, friendly, and a hard worker
Reliable, punctual, and focused
WORK HISTORY:
Server, Harvest Seasonal Grill and Wine Bar- Glen Mills, PA 01/2017-10/2018
Knowledge about seasonally changing farm to table menu items and ingredients, daily specials, and informed kitchen about any allergies/ dietary restrictions
Assisted in seating tables, running food and alcoholic beverages, and expedited food when necessary
Trained new employees
Remained up to date on sustainable wines and seasonal cocktails
Promoted to a Shift Leader, opened and closed down restaurant at end of night, checked out other employees, and made sure restaurant remained clean and presentable
Ability to take large parties, multiple tables; including both inside and outside patio tables, while making sure all running side work was completed
Obtained many regular customers who asked for me by name/reserved my section through open table
Bartender, Grub Burger Bar- Wilmington, DE 06/2016- 01/2017
Greeted customers upon arrival
Created cocktails, poured beer, and took orders in a fast paced environment
Knowledgeable on Happy Hour prices, menu items, and monthly changing burgers and shakes
Developed repeat customers
Maintained cleanliness of bar/surrounding area and preformed opening and closing duties,
Main bartender for special tastings, paint night, and other promotional events
Server, Brogues Downunder- Lake Worth, FL 05/2014-2/2016
Assisted in large parties and events of over 30 people or more
Opened and closed restaurant; late night cocktailing; informed guests on happy hour deals
Worked busiest weekday and weekend shifts proactively preparing for reservations and walk in customers
Knowledgeable on POS system, menu items and ingredients, and daily specials
Demonstrated genuine hospitality to establish a rapport with all guests; maintained daily regulars asking for me by name
Made sure all food and drinks were delivered to their appropriate tables in a timely manner
Server, P.F. Chang's China Bistro - Fort Lauderdale, FL 04/2010 - 03/2014
Consistently provided professional, friendly and engaging service.
Delivered quality service by providing a welcoming environment
Guided guests through menu while demonstrating thorough knowledge of the food, beverages, and alcoholic beverages
Maintained a clean section; pre-bussed, and bussed sections
Followed all safety and sanctification policies when handling food and cleaning to uphold proper health standards
Server, Duffy�s Sports Bar � West Palm Beach, FL 06/2008 - 03/2010
Full knowledge of menu, including daily specials, happy hour, and alcoholic beverages
Served as well as assisted in takeout orders, running food, and hostess position
Opened and closed restaurant
Worked as a team player to ensure guest satisfaction for all customers
Took part in putting together restaurant events and promotions
EDUCATION:
High School Diploma: 2004
Cherry Hill East, Cherry Hill, NJ
Communications: 2004-2006
Indiana University, Bloomington, IN
Communications: 2006-2007
Camden County College- Cherry Hill, NJ
nLauren Rosen
OBJECTIVE:
Seeking a full-time server position in the Raleigh, NC area due to relocation; position that will utilize exceptional hospitality skills, experience, and ensure recurring business.
SKILLS:
Articulate and well-spoken; to provide customers with outstanding service
Over 10 years experience in the food and service industry
Ability to effectively use time management skills to ensure proper wait time in accordance with food delivery to customers
Work confidently within group settings
Capability to become knowledgeable with all menu items and beverages to increase customer satisfaction
Comfortable to suggest additional menu items to customers; upselling
Personable, friendly, and a hard worker
Reliable, punctual, and focused
WORK HISTORY:
Server, Harvest Seasonal Grill and Wine Bar- Glen Mills, PA 01/2017-10/2018
Knowledge about seasonally changing farm to table menu items and ingredients, daily specials, and informed kitchen about any allergies/ dietary restrictions
Assisted in seating tables, running food and alcoholic beverages, and expedited food when necessary
Trained new employees
Remained up to date on sustainable wines and seasonal cocktails
Promoted to a Shift Leader, opened and closed down restaurant at end of night, checked out other employees, and made sure restaurant remained clean and presentable
Ability to take large parties, multiple tables; including both inside and outside patio tables, while making sure all running side work was completed
Obtained many regular customers who asked for me by name/reserved my section through open table
Bartender, Grub Burger Bar- Wilmington, DE 06/2016- 01/2017
Greeted customers upon arrival
Created cocktails, poured beer, and took orders in a fast paced environment
Knowledgeable on Happy Hour prices, menu items, and monthly changing burgers and shakes
Developed repeat customers
Maintained cleanliness of bar/surrounding area and preformed opening and closing duties,
Main bartender for special tastings, paint night, and other promotional events
Server, Brogues Downunder- Lake Worth, FL 05/2014-2/2016
Assisted in large parties and events of over 30 people or more
Opened and closed restaurant; late night cocktailing; informed guests on happy hour deals
Worked busiest weekday and weekend shifts proactively preparing for reservations and walk in customers
Knowledgeable on POS system, menu items and ingredients, and daily specials
Demonstrated genuine hospitality to establish a rapport with all guests; maintained daily regulars asking for me by name
Made sure all food and drinks were delivered to their appropriate tables in a timely manner
Server, P.F. Chang's China Bistro - Fort Lauderdale, FL 04/2010 - 03/2014
Consistently provided professional, friendly and engaging service.
Delivered quality service by providing a welcoming environment
Guided guests through menu while demonstrating thorough knowledge of the food, beverages, and alcoholic beverages
Maintained a clean section; pre-bussed, and bussed sections
Followed all safety and sanctification policies when handling food and cleaning to uphold proper health standards
Server, Duffy�s Sports Bar � West Palm Beach, FL 06/2008 - 03/2010
Full knowledge of menu, including daily specials, happy hour, and alcoholic beverages
Served as well as assisted in takeout orders, running food, and hostess position
Opened and closed restaurant
Worked as a team player to ensure guest satisfaction for all customers
Took part in putting together restaurant events and promotions
EDUCATION:
High School Diploma: 2004
Cherry Hill East, Cherry Hill, NJ
Communications: 2004-2006
Indiana University, Bloomington, IN
Communications: 2006-2007
Camden County College- Cherry Hill, NJ