Larry.LeBlanc
Lawrence F. LeBlanc
445 North Avenue
Hilton, NY 14468
Phone: ------------
Email: ------------
Objective: To obtain a rewarding and challenging position utilizing my skill set to advance the mission of the company.
Summary of Qualifications
• Familiar with numerous applications including Google Earth, Salesforce, Microsoft Office Suite, ArcGIS Explorer, AutoCAD Civil and Map-3D.
• Hardworking & motivated to perform for the team
• Willing to learn new skills to enhance my value to the business
• Great work ethic/Problem solving skills
Work Experience:
Eagleview Corporation July 2017 to Present
Associate Project Manager (Promotion)
• Assist customers with Image flight purchases from beginning to end of project.
• Enter CRM Information about the project and gather data in assisting to troubleshoot problem areas.
• Confer with project personnel to identify and resolve problems.
• Submit project deliverables, ensuring adherence to quality standards.
• Regularly communicate with all project partners including customers, support staff and sales staff during the image acquisition through deploying and utilizing imagery.
• Prepare project status reports by collecting, analyzing, and summarizing information and trends
Pictometry International Corporation March 2005 to July 2017
Customer Technical Support
• Answered incoming customer phone calls, emails and remote sessions using Microsoft Web X, Citrix Gotomeeting and Zoom.
• Supported Pictometry suite of products, web based and thick client on Windows 2000, XP, Vista, Windows 7,8, and 10 operating systems.
• Created documentation for customers as needed
• Worked in team environment sharing solutions and discoveries with software engineers, sales representatives, project managers and marketing personnel.
• Prepare and check imagery to be shipped to customers via HDD and create, maintain, and provide assistance to access FTP accounts.
• Read technical manuals, confer with customers and staff, and employ research methods to investigate and resolve problems or to provide technical assistance and support.
Pettinari’s Deli & Pizza April 1999 to May 2005
General Manager
• Monitored budgets and payroll records and reviewed financial transactions to ensure that expenditures are authorized and budgeted.
• Coordinate assignments of personnel and supervise all activities
• Organized and directed worker training programs, resolved personnel problems, hired new staff, and evaluated employee performance.
• Worked in team environment sharing solutions and discoveries with software engineers, sales representatives, project managers and marketing personnel.
• Maintained food and equipment inventories, and kept inventory records
• Formulated, directed, or coordinated marketing activities to promote products and services.
Education &Technical Training
Pictometry Solutions Software Training 2005 to Present
• Electronic Field Study
• Change Analysis/Change Finder
• GIS Uploader
• ArcMAP
• Virtual Machines using MSDN and VM Ware
New Horizons Computer Learning Center May 2000
• A+ Certification (Hardware and Software troubleshooting)
• MCP (Microsoft Certified Professional) -XP/Vista
• CAN- (Certified Novell Administrator)
American Technical Institute April to November 1985
Lawrence F. LeBlanc
445 North Avenue
Hilton, NY 14468
Phone: ------------
Email: ------------
Objective: To obtain a rewarding and challenging position utilizing my skill set to advance the mission of the company.
Summary of Qualifications
• Familiar with numerous applications including Google Earth, Salesforce, Microsoft Office Suite, ArcGIS Explorer, AutoCAD Civil and Map-3D.
• Hardworking & motivated to perform for the team
• Willing to learn new skills to enhance my value to the business
• Great work ethic/Problem solving skills
Work Experience:
Eagleview Corporation July 2017 to Present
Associate Project Manager (Promotion)
• Assist customers with Image flight purchases from beginning to end of project.
• Enter CRM Information about the project and gather data in assisting to troubleshoot problem areas.
• Confer with project personnel to identify and resolve problems.
• Submit project deliverables, ensuring adherence to quality standards.
• Regularly communicate with all project partners including customers, support staff and sales staff during the image acquisition through deploying and utilizing imagery.
• Prepare project status reports by collecting, analyzing, and summarizing information and trends
Pictometry International Corporation March 2005 to July 2017
Customer Technical Support
• Answered incoming customer phone calls, emails and remote sessions using Microsoft Web X, Citrix Gotomeeting and Zoom.
• Supported Pictometry suite of products, web based and thick client on Windows 2000, XP, Vista, Windows 7,8, and 10 operating systems.
• Created documentation for customers as needed
• Worked in team environment sharing solutions and discoveries with software engineers, sales representatives, project managers and marketing personnel.
• Prepare and check imagery to be shipped to customers via HDD and create, maintain, and provide assistance to access FTP accounts.
• Read technical manuals, confer with customers and staff, and employ research methods to investigate and resolve problems or to provide technical assistance and support.
Pettinari’s Deli & Pizza April 1999 to May 2005
General Manager
• Monitored budgets and payroll records and reviewed financial transactions to ensure that expenditures are authorized and budgeted.
• Coordinate assignments of personnel and supervise all activities
• Organized and directed worker training programs, resolved personnel problems, hired new staff, and evaluated employee performance.
• Worked in team environment sharing solutions and discoveries with software engineers, sales representatives, project managers and marketing personnel.
• Maintained food and equipment inventories, and kept inventory records
• Formulated, directed, or coordinated marketing activities to promote products and services.
Education &Technical Training
Pictometry Solutions Software Training 2005 to Present
• Electronic Field Study
• Change Analysis/Change Finder
• GIS Uploader
• ArcMAP
• Virtual Machines using MSDN and VM Ware
New Horizons Computer Learning Center May 2000
• A+ Certification (Hardware and Software troubleshooting)
• MCP (Microsoft Certified Professional) -XP/Vista
• CAN- (Certified Novell Administrator)
American Technical Institute April to November 1985