Lacey Florence
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Location: Columbus, OH, USA
School: Columbus State community college
Field of study: Sign Language Interpreting

Lacey Florence

Lacey Florence Determined, Reliable, Dedicated Columbus, OH ------------------------ Authorized to work in the US for any employer Work Experience Security Officer (Full-time) Brosnan Risk Consultants - Columbus, OH November 2018 to Present I am responsible for monitoring the property and preventing theft by patrolling. My main duty is to make myself known to detour criminals. Charger Lime - Columbus, OH August 2018 to Present Navigate the city using Juicer app to locate lime scooters. Load and transport limes to my residence to charge them and serve in lime hubs. Security Officer G4S Secure Solution USA - Columbus, OH December 2017 to August 2018 Posted in an office setting, I was to monitor and control access to highly secured property. I also patrolled the property and checked on the temperatures on all power and cooling units. Sales Service Banker U.S Bank Opereations Center - Cincinnati, OH July 2017 to December 2017 I was to provide high quality customer service by receiving incoming calls and providing clients with requested information. I was also to suggest products and create new accounts for the clients. Customer Sales Service Banker US Bank National Association - Cincinnati, OH July 2017 to September 2017 Provide outstanding customer service by fulfilling all customers needs. Security Officer Securitas Security Services USA, Inc - Cincinnati, OH November 2016 to July 2017 The biggest task is ro make sure my site is safe and secure. This includes patrols, escorts, and monitoring entry and cameras.
Customer Service Representative/Call Center Convergys - Erlanger, KY August 2016 to October 2016 Duties: I was to call customers and conduct serveys based on the contract I was working onU was to uphold quality customer service by using a friendly respectful tone. I was rated based on the amount of complete survey's I got finished. . Package Handler/Sorter Newgistics, Inc. - Hebron, KY December 2015 to July 2016 Duties- I was to scan and sort packages as they came down a conveyor. I was to make rate and also make sure to uphold the quality of work I was preforming. Sales Representative AutoZone - Cincinnati, OH March 2016 to June 2016 Responsibilities I am assist customers by finding out what they need to get their job done. I am to provide the best customer service by being patient and providing assistance installing parts that are needed.  Skills Used Customer service, cashier, computer, mechanical. Palletized/Product sort Amazon Fulfillment Center - Hebron, KY July 2015 to October 2015 Duties- I was to remove boxes from a conveyor and build pallets at their destination. I was also to scan, sort and place products into designated bins for outbound shipping. Reason for leaving-Moved Cook/Cashier Camp Washington Chili - Cincinnati, OH January 2015 to July 2015 Duties-To provide the best customer service while taking orders and cashing out customers. I was also to prepare quality food for orders received in a timely manner. Reason for leaving- Better job opportunity. Cashier Wendy's - Cincinnati, OH February 2014 to December 2014 Duties- To provide fast and courteous customer service by taking orders and cashing out the customers. Reason for leaving- Became I'll Cashier McDonald's - Waynesville, NC July 2013 to December 2013
Duties- To provide customer service to the best of my abilities by receiving orders and cashing out customers. Reason for leaving-Christmas break from college. Co-op endend GE Aviation - Cincinnati, OH May 2012 to August 2013 100 Nuemann Way Cincinnati, Oh Position-Environmental Health and Safety Co-op Duties- I was to assist my manager with her everyday tasks. This included using Microsoft office programs efficiently to send email's, create charts for safety sheets online, and attend meetings.I also held meetings to update workers of newest safety procedures and test their knowledge. Reason for leaving- Co-op endend college courses were starting. Customer Service Representative La'Rosas Call Center - Cincinnati, OH November 2011 to May 2012 Duties- I was to answer the phone and provide quality customer service while taking orders and submitting them to designated stores. Reason for leaving- Co-op Began Education Diploma Aiken College And Career High School - Cincinnati, OH 2008 to 2012 Associate in American Sign Language Interpreting Columbus State Community College - Columbus, OH September 2018 Skills Customer Service, Organizational Skills, Security, Word, Stocking