Kylee Morris
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Kylee Morris

Kylee Morris
15108 N. Tonya St
El Mirage, AZ 85335

October 27, 2019

To Whom It May Concern:

I am pleased to be writing you to today regarding my application for the position. I believe my qualifications and experience make me an ideal candidate for this position.

Through my work experience, I have had the opportunity to work in several settings, including a chiropractic clinic and Health care. My experience enabled me to develop strong skills including detail oriented; dedication and critical thinking that will prepare me well for challenges that may come.

I have worked in the health care over two years. I have developed the skills to deliver impeccable care and service to patients. I am extremely organized, calm, patient and professional and obtain excellent healthcare skills. I have a passion for providing quality care to patients, and the necessary leadership skills.

Please refer to my attached resume which highlights my educational experiences, clinical and professional experiences, degrees, and leadership experiences to date. I am excited for this opportunity and look forward to hearing from you soon.

Sincerely:

Kylee Morris
Phone:------------
KyleeM------------









Kylee D. Morris
15108 N. Tonya Street | El Mirage, Arizona 85335 |------------| KyleeM------------
Education
Bachelors in Sociology | October 2019- Current
Northern Arizona University (Flagstaff, Arizona)

Associates in Arts | October 2018
Rio Salado College (Phoenix, Arizona)

Glendale Community College | Auguest 2009
(Glendale, Arizona)

High School Diploma| May 2015
Deer Valley High School (Phoenix, Arizona)
current licensures and certifications
Basic Life support Certification American Heart Association (Received 2013)
Fingerprint Clearance Card Arizona Department of Public Safety (Received 5/2015)
Professional experience
On Site Liaison-Breast Center| October 2019-Current
Mayo Clinic (Phoenix, Arizona)
Experience in administration including admissions and insurance paperwork
Possess leadership qualities and trains new hires for patient care assistant, schedulers, call center, and health unit secretary positions
Provide accurate time flow of information by updating healthcare team on patient’s status
Crossed trained in Scheduler and call center
Communicates ideas clearly and effectively to provide detailed status regarding patient
Input patient’s medical records
Schedules patient’s upcoming appointments in all departments that are appropriate

Call Center Representative-Hematology/Oncology | March 2019 – October 2019
Mayo Clinic (Phoenix, Arizona)
Answer incoming calls
Assist patients who have questions regarding their upcoming appointments.
Transfer patients to the appropriate department
Send communications to Care Team regarding patients care.

Registration/Scheduler| June 2018 – March 2019
HonorHealth: (Glendale, Arizona)
Greet patients
Schedule patients for upcoming appointments
Document messages/ requests from patients
Answer/forward incoming calls
Register patients
Update patient's chart with correct information
Gather Insurance information
Verify Insurance
Collect Co-pays and outstanding balances
Communicate to MA’s and Physicians
Assist supervisor, MA’s and physicians as directed
Maintain records and ensure release of files to parties requesting.
Check in patients for labs and ensure patients have orders in to proceed.
Scan Records in patients file
Request medical Records

Receptionist | January 2017 – April 2018
The Joint Chiropractic (Glendale, Arizona)
Greet patients
Maintain standards of practice
Perform all tasks with a patient-centered focus
Educate patients on wellness offerings and services
Patient’s treatment plan based on doctor’s recommendations
Complete transactions using point of sales
Apply clinical reasoning and decision-making skills
Manage clinic daily operations

leadership experience
Quality Task Force (Current)
SKILLS
Over two years of experience using EPIC system

Over three years of customer service experience providing excellent patient care
Strong work ethic
References available upon request