KRresume
Profile
I have over 20 years of leadership experience in sales, training, operations, and pro-ject management. I am a skilled communicator, thoughtful leader, and passionate about workplace culture.
Experience
Welfare & Self-Reliance Regional Manager, Church of Jesus Christ of LDS — 2016-Present
Oversee implementation of the church self-reliance initiative, including training, logis-tical and operational support, and cultivating relationships with area church leaders.
Drive vision & purpose, and collaborate on strategy.
Proactively identify challenges and needs, raise issues, make recommendations for solutions and influence church leaders in support of welfare and self-reliance efforts in a designated geographic area.
Analyze/interpret data and recommend solutions.
Mentor, coach and support a team of 150 local leaders.
Recruit and train volunteers.
Coordinate local service projects and disaster relief efforts.
Provide engaging training and presentations to executive/C level groups of 200+.
Manage multiple projects simultaneously, and work within a set budget.
Cultivate relationships and develop resources with senior business, educational, financial, government, and community leaders; coordinate with vocational/technical training and educational institutions; work with banks, micro-credit, NGOs, and oth-er financial institutions. SME for welfare and self-reliance programs and assistance, relating to government, employment, finance, education and business.
Business Manager, Apple, Inc — 2011-12, 2015-2016
Develop long-lasting relationships within the business community.
Establish, coordinate, and deliver business workshops and events in the Apple Store.
Manage pipeline and create strategy for continued growth.
Develop and implement effective business plans to maximize identified opportunity and achieve performance goals.
Oversee strategy for outbound call campaigns, sales consultations and exceeding quotas.
Lead training and development initiatives for the Business Team and provide a knowledge base for product solutions and support services.
Recruit develop and coach a diverse and talented Business team.
ASC (Best Buy Account), Apple, Inc — 2013-2015
Accountable for Apple sales within a Best Buy location.
Train Best Buy team members on the benefits and solutions of Apple products.
Monitor performance results and inventory levels across multiple lines of product.
Analyze sales/performance data and make strategic recommendations.
Achieved #1 in US, YOY Mac growth.
Global Sales Director, NYC Trading — 2003-2011
Oversee $100MM annually in B2B telecom sales.
Responsibilities include: Overall sales, strategy, warranty repairs, marketing and budget.
Cultivate relationships with key leaders in the telecom industry.
Oversee call center and retail store.
Direct all outbound efforts.
Training and support.
Education
Oldham College, Manchester, England — iLex Law, 1998 (GPA. 4.0)
Profile
I have over 20 years of leadership experience in sales, training, operations, and pro-ject management. I am a skilled communicator, thoughtful leader, and passionate about workplace culture.
Experience
Welfare & Self-Reliance Regional Manager, Church of Jesus Christ of LDS — 2016-Present
Oversee implementation of the church self-reliance initiative, including training, logis-tical and operational support, and cultivating relationships with area church leaders.
Drive vision & purpose, and collaborate on strategy.
Proactively identify challenges and needs, raise issues, make recommendations for solutions and influence church leaders in support of welfare and self-reliance efforts in a designated geographic area.
Analyze/interpret data and recommend solutions.
Mentor, coach and support a team of 150 local leaders.
Recruit and train volunteers.
Coordinate local service projects and disaster relief efforts.
Provide engaging training and presentations to executive/C level groups of 200+.
Manage multiple projects simultaneously, and work within a set budget.
Cultivate relationships and develop resources with senior business, educational, financial, government, and community leaders; coordinate with vocational/technical training and educational institutions; work with banks, micro-credit, NGOs, and oth-er financial institutions. SME for welfare and self-reliance programs and assistance, relating to government, employment, finance, education and business.
Business Manager, Apple, Inc — 2011-12, 2015-2016
Develop long-lasting relationships within the business community.
Establish, coordinate, and deliver business workshops and events in the Apple Store.
Manage pipeline and create strategy for continued growth.
Develop and implement effective business plans to maximize identified opportunity and achieve performance goals.
Oversee strategy for outbound call campaigns, sales consultations and exceeding quotas.
Lead training and development initiatives for the Business Team and provide a knowledge base for product solutions and support services.
Recruit develop and coach a diverse and talented Business team.
ASC (Best Buy Account), Apple, Inc — 2013-2015
Accountable for Apple sales within a Best Buy location.
Train Best Buy team members on the benefits and solutions of Apple products.
Monitor performance results and inventory levels across multiple lines of product.
Analyze sales/performance data and make strategic recommendations.
Achieved #1 in US, YOY Mac growth.
Global Sales Director, NYC Trading — 2003-2011
Oversee $100MM annually in B2B telecom sales.
Responsibilities include: Overall sales, strategy, warranty repairs, marketing and budget.
Cultivate relationships with key leaders in the telecom industry.
Oversee call center and retail store.
Direct all outbound efforts.
Training and support.
Education
Oldham College, Manchester, England — iLex Law, 1998 (GPA. 4.0)