Kristina Garcia
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Kristina Garcia

KRISTINA GARCIA
480 Gem Lane, Ramona, CA 92065 | C:------------ | ------------

SUMMARY
I am seeking a Full-Time position in Social Work in San Diego, CA. My superior work ethic and excellent customer service skills make me an ideal candidate for this position.

SKILLS
• Bilingual (English and Spanish)
• Quick learner
• Responsible
• Mature
• Adaptable
• Personable
• Dedicated


EXPERIENCE
06/2017 to 07/2017 Server, Hostess
Diego’s Place Taco Shop – Escondido, CA
• Greeted guests into the taco shop and took customer orders.
• Helped with general cleaning and straightening of taco shop.
• Served food and provided exceptional customer service to guests.
12/2017 to 8/2019 Cashier, Customer Service, Sales Associate
Big 5 Sporting Goods – Ramona, CA
• Enthusiastically greeted and conversed with customers as they entered the store to figure out purchase needs and available items.
• Escorted customers to products, answered questions about uses and made sure all questions were answered.
• Handled carefully all cash, checks, and other payment types to properly track all transactions via a POS system.
• Answered all phone calls coming into the store to point customers in the right direction according to their purchasing needs.
• Prepared for promotions by rearranging stock, unloading weekly product, shelved and added signage on merchandise.
07/2019 to 09/2019 Deli Clerk
Vons Grocery Store – Poway, CA
• Greeted all guests who approached the deli counter.
• Asked the appropriate questions to ensure customer needs.
• Prepared lunch and dinner items for guests all while providing excellent customer service.
• Provided detailed cleanings of the entire space used including machines, dishes, and any other operations.

09/2019 to Present Order Fulfillment Associate, Customer Service
The Home Depot – Poway, CA
• Used The Home Depot order fulfillment app and tools to thoroughly search for and accurately pick all items for “Buy Online Pick Up In Store” (BOPIS) orders.
• Performed physical labor to ensure that all orders were completed.
• Carefully created labels and processed items through an order fulfillment system for all “Buy Online Ship to Store” (BOSS) orders.
• Generously staged all orders in lockers behind the customer service desk or in a protected space outside.
• Made sure all deliveries were ready to be delivered for the next day and provided the paperwork for the store, the customer and the delivery driver.
• Communicated with coworkers to ensure that all items were being picked correctly.
• Worked as a team with coworkers to efficiently complete all orders and deliveries.
• Complied with all company policies and safety procedures.
• Enthusiastically greeted and conversed with customers throughout the store to figure out purchase needs and available items.
EDUCATION
2017 High School Diploma
Ramona High School – Ramona, CA, USA
Associates Degree to Transfer in Sociology
Palomar College – San Marcos, CA, USA
AVAILABILITY
• I am currently working part time as an Order Fulfillment Associate at The Home Depot, but am more than willing to turn in my two weeks’ notice if I am offered a full-time position.
ACTIVITIES AND HONORS
• Possesses a valid driver’s license and is eligible to drive in accordance with DOT requirements.
• Participated in JV high school soccer for three years.
• Graduated high school with honors.

REFRENCES
• Vanessa Estrada – Co-owner of Diego’s Place Taco Shop, Escondido, CA. C: ------------
• Maxwell Bobyak – Store Manager at Big 5 Sporting Goods, Ramona, CA. C: ------------
• Ruby Briseno – Store manager at Big 5 Sporting Goods, Ramona, CA. C: ------------
• Sarah Shafer – Assistant Manager at Big 5 Sporting Goods, Ramona, CA. C: ------------