Kristin Trotta Resume
KRISTIN TROTTA
EDUCATION
New School University: New York, NY May 2007
Bachelor of Fine Arts, 3.7 GPA
EXPERIENCE
Rudder Property Group
Executive Assistant November 2018-Present
? Manages schedules and make travel arrangements for both partners
? Handle all coordination of the calendar and scheduled events
? Responsible for the ordering of all office supplies
? Bind presentations and put together extensive spreadsheets for meetings and for the data base
Zipcar
Member Service Associate December 2017-November 2018
? Communicated with members in an efficient in timely manner via email and/or phone
? Provided fair and adequate compensation when necessary
? Handled member viability and closure/reopening of member accounts
? Audited assigned zone and worked closely with other Member Service Associates on additional zone auditing
Metropolitan Opera House January 2017-December 2017
Customer Care Representative
? Perform ticket transactions via the phone on Tessitura
? Responsible for Box Office Forms for ticket exchanges and adjustments
? Answer multiple phone lines
Sailthru August 2014-May 2015
Talent Coordinator
? Manage schedules and make travel arrangements; organize receipts for expense reports
? Review the manager’s email and handle action items as needed
? Set up presentations with Power Point, Zoom, and Excel for panels
? Managed interviews for candidates in terms of scheduling and greeted all candidates
? Handled the schedule for 12 conference rooms
Ackman-Ziff Real Estate Group Capital February 2013-July 2014
Executive Assistant (September 2013-July 2014)
? Managed schedules and made travel arrangements
? Organized receipts and completed expense reports
? Organized and hosted special events such as closing dinners and networking events with client, including maintaining a list of contacts to whom invitations were extended and RSVPs in a Salesforce database, decorating, and handling entertainment and catering
Receptionist/Administrative Assistant (February 2013 – September 2013)
? Represented Ackman-Ziff by being the face of the company; greeted clients and ensured that they received refreshments and placed with their guest expediently
? Answered phones on a multiple-line switchboard
? Handled the schedule for four conference rooms; handled catering for breakfast and lunch meetings as needed
? Accepted incoming mail, messenger and overnight packages and distributed to staff periodically throughout the day
24 Seven Inc. March 2011 – February 2013
Administrative Assistant (August 2011 – February 2013)
? Entered data from hiring packets completed by the Account Manager for new hires and candidates for open positions
? Gave orientation and training to new-hires for administrative roles
Receptionist (March 2011 – August 2011)
? Answered phones on a 16-line system
? Greeted candidates for available positions; organized candidate applications and relevant paperwork and ensured that they were complete prior to interview
? Reviewed and approved tax paperwork for candidates and coordinated incoming food deliveries for clients and staff
SKILLS
Computer proficiency in Microsoft Office Suite, Microsoft Excel and PowerPoint; typing speed of 90wpm
KRISTIN TROTTA
EDUCATION
New School University: New York, NY May 2007
Bachelor of Fine Arts, 3.7 GPA
EXPERIENCE
Rudder Property Group
Executive Assistant November 2018-Present
? Manages schedules and make travel arrangements for both partners
? Handle all coordination of the calendar and scheduled events
? Responsible for the ordering of all office supplies
? Bind presentations and put together extensive spreadsheets for meetings and for the data base
Zipcar
Member Service Associate December 2017-November 2018
? Communicated with members in an efficient in timely manner via email and/or phone
? Provided fair and adequate compensation when necessary
? Handled member viability and closure/reopening of member accounts
? Audited assigned zone and worked closely with other Member Service Associates on additional zone auditing
Metropolitan Opera House January 2017-December 2017
Customer Care Representative
? Perform ticket transactions via the phone on Tessitura
? Responsible for Box Office Forms for ticket exchanges and adjustments
? Answer multiple phone lines
Sailthru August 2014-May 2015
Talent Coordinator
? Manage schedules and make travel arrangements; organize receipts for expense reports
? Review the manager’s email and handle action items as needed
? Set up presentations with Power Point, Zoom, and Excel for panels
? Managed interviews for candidates in terms of scheduling and greeted all candidates
? Handled the schedule for 12 conference rooms
Ackman-Ziff Real Estate Group Capital February 2013-July 2014
Executive Assistant (September 2013-July 2014)
? Managed schedules and made travel arrangements
? Organized receipts and completed expense reports
? Organized and hosted special events such as closing dinners and networking events with client, including maintaining a list of contacts to whom invitations were extended and RSVPs in a Salesforce database, decorating, and handling entertainment and catering
Receptionist/Administrative Assistant (February 2013 – September 2013)
? Represented Ackman-Ziff by being the face of the company; greeted clients and ensured that they received refreshments and placed with their guest expediently
? Answered phones on a multiple-line switchboard
? Handled the schedule for four conference rooms; handled catering for breakfast and lunch meetings as needed
? Accepted incoming mail, messenger and overnight packages and distributed to staff periodically throughout the day
24 Seven Inc. March 2011 – February 2013
Administrative Assistant (August 2011 – February 2013)
? Entered data from hiring packets completed by the Account Manager for new hires and candidates for open positions
? Gave orientation and training to new-hires for administrative roles
Receptionist (March 2011 – August 2011)
? Answered phones on a 16-line system
? Greeted candidates for available positions; organized candidate applications and relevant paperwork and ensured that they were complete prior to interview
? Reviewed and approved tax paperwork for candidates and coordinated incoming food deliveries for clients and staff
SKILLS
Computer proficiency in Microsoft Office Suite, Microsoft Excel and PowerPoint; typing speed of 90wpm