Kristen's Resume 2018
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Kristen's Resume 2018

Kristen E Chung

12202 N Lake Shore Drive, WA 98258 Cell: ------------ C------------


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Objective: Management
Highlights
Customer Service Savvy Meticulous attention to detail Multi-Tasking
Deadline-oriented Data Entry Internet Research
Computer Proficiency Time Management Professional and Mature
Strong Interpersonal Skills Schedule Management Payroll
Employee Training and development Data Collection Organizational Skills
Cash Collections

Technical Skills/Software Applications
Microsoft Office Suite (Word, Excel, PowerPoint); Email (Outlook) Salesforce, Salespoint, CRS, ACS, Docu-Sign, Point Of Sale (POS)

Work Experience

Administration-Coordinator Wyndham Vacation Ownership 8/2017-Current
•Preparation of Timeshare Sales Contracts for Sales Department and Property Owners.
*Finalizing Contracts in Escrow and Docu-sign/ Sale Point
*Running Money’s through system generating providers
•Maintain Property Owner Information.
•Prepare and balance cash and deposits for Contracts Department.
•Provide information for Sales Department as necessary.
•Assist Contract Supervisor in support of Sales Staff.
•Preparation and maintenance of legal documents.
•General office work and other duties as assigned.
•Assist property owners with contract questions or concerns.
•Assist with Tour reception check-ins.
•Data Entry.
•Phone Support


Clerk #2 U.S. Virgin Islands Government Lottery 9/14- 6/2017
• Greeting Customers upon arrival
• Servicing existing lottery dealers and non-dealers, obtains orders, establishing, and directing new interested accounts
• Keeping management informed by submitting ticket orders, and government assistance request form for letters
• Resolves customer complaints, investigating problems; developing solutions; preparing reports; making recommendations to management.
• Maintains professional and technical knowledge by attending company team building meetings; establishing personal networks; participating in local community events to promote business and encourage sales. Through this involvement, I earn the trust of my team and the local community while boosting sales tremendously.
• Completing transactions for ticket orders and cash-in's, while operating lottery windows system


Sales Associate Picassos Coffee Bar and Shop, Charlotte Amalie, VI 5/13 - 8/16
• Greeted Customers upon arrival
• Handled all cash exchanges & sales of coffee products
• Filed W2G tax forms for major prizes
• Verified gaming machine tickets using POS system
• Balanced opening shift and closing shift
• Provided recommendations for tourism industry clients

Manager/Courier Palm Tree Casino, Charlotte Amalie, VI 4/08-8/12
• Maintained Video lottery machines
• Created Morning bank and Nightly bank
• Provided weekly schedules
• Processed Payroll
• Operated an open house training program for newly graduated students, which resulted in twenty new employees
• Trained/Supervised employees /new employees
• Opened business for morning shift
• Placed orders for new inventory for the various locations
• Couriered for the various locations under Palm Tree Casino, Sauter and Associates, and Remax Dream Properties

Highlighted Accomplishment: I was promoted to management after 4 months of employment. I developed and implemented the company's first employee manual which outlined all proper business procedures and office policies. I independently interned at Doctors Choice Pharmacy in the Human Resources department, where I learned the basics of networking and pricing.

Education
Masters of Arts: Education
Specialization: Early Childhood Education (MAED) Currently Enrolled
Ashford University- San Diego, California

Bachelor of Arts: Communications
Minor: Early Childhood Development 2017
Ashford University- San Diego, California

Associate of Arts: Business 2015
Ashford University- San Diego, California