Kimberly Pereira Resume
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Kimberly Pereira Resume

QUALIFICATIONS
? Proficient in Microsoft Office Suite, Microsoft Sharepoint, SalesForce, SPSS and SAP ? POS/Cash training ? Customer service, administrative, and data entry experience ? Creative, “out of the box” thinker ? Exhibits strong problem-solving skills ? Fast-learner

WORK EXPERIENCE
Jan 2017- December 2017:Escape Master at LOCKDOWN OTTAWA
? Greeted each customer and assisted with their needs to provide exceptional experiences ? Processed customer sales transactions using a POS system ? Watched and provided clues to players ? Was responsible for resetting the rooms in between groups ? Updated social media including Facebook and Instagram

May 2015- Sept 2015 and May 2017-Sept 2017: Administrative Associate for the Network Provisioning Team with BELL CANADA
? Assembled reports for higher level management ? Created detailed maps to help locations across Ontario run smoother ? Was responsible for migration and organization of hard and soft data ? Gained experience with databases such as SAP, NETX, NRMS and IPACT

June 2016- July 2016: Sales Associate at ARDENE
? Ensured that each customer received outstanding service by providing a friendly environment ? Assisted in merchandising, displays and maintenance of the store ? Processed purchases at register using a Point of Sale (POS) system

May 2014- Sept 2014 :Summer Position for Strategic Platform Development Support with ALLSTREAM
? Dealt with support inquiries from customers and internal staff ? Was responsible for tasks such as updating the schedule, assigning problems to the correct department, and obtaining project approval


EDUCATION
May 2019- present: Algonquin College online Executive Assistant diploma

Sept 2013- December 2017: University of Ottawa Bachelor of Arts in Psychology with minor in Woman’s Studies

Sept 2009-June 2013:Town Centre Private High School, Markham, Ontario


VOLUNTEERING AND EXTRACURRICULAR


November 2018-present: Procurement Department at HABITAT FOR HUMANITY
? Responsible for responding to outgoing and incoming call and email inquiries ? Assists with the management of product donations and the donation process ? Works with SalesForce to evaluate donations as well as schedule trucks for pick-up

2013-2018
? Toronto Pride Festival ? University of Ottawa Women’s Resource Center ? University of Ottawa Pride Center ? Research Assistant at the Sex, Crime, and Evolution Lab at the University of Ottawa ? Assistant to the research coordinator in The Piano Pedagogy Research Laboratory at The University of Ottawa ? Research Assistant in the Ontario Institute for Studies in Education Laboratory at the University in Toronto