Kimberly Kirkwood Resume
KIMBERLY C. KIRKWOOD, MBA
425 N. 500 E. Lot 56, Anderson, IN 46017 • ------------ •------------
Accomplished Multi-Faceted Manager
Dynamic professional utilizes practical knowledge of human resources functions and principles to reach and sustain business goals, enhance work ethic, and strengthen organizational culture, delivering strong and consistent revenue results through expertise in leadership, management, operations, and staff development.
SUMMARY OF QUALIFICATIONS
• Masters graduate, SHRM-SPC candidate with more than 20 years of excellence in business management, operations, and administration, reinforced by HR and business analysis expertise.
• Stellar performance earned acclaim in Who’s Who Among Professional Women 2011-Present
• Top Recruiter Award in 2007 from Kelly Services.
• Proven track record of effectiveness as a hands-on manager focused on tangible, visible, and measurable results; capably directs all aspects of administrative functions, facilitating projects, processes, and initiatives as well as providing vital assistance to leadership, management, and various departments.
• Solid analytical and quantitative aptitude; capacity to identify potential threats, recognize opportunities, and maximize resources; adept and experienced in problem-solving and providing strategic resolutions.
• Results-oriented, versatile professional with a solid work ethic and natural leadership capabilities to support overall organizational goals for growth and profitability through effective human resources management and business analysis.
• Strong background in strategic planning to facilitate continuous process improvements, advancing performance, efficiency, and productivity.
• Outstanding leadership and team building strengths that generate optimum productivity and performance, coupled with the vision necessary to develop and implement successful action plans.
• Effectively introduced policy improvements, business plans, and staff-development initiatives to drive production goal attainment; ability to resolve staff issues and negotiate productive outcomes.
• Exceptional verbal, written, and interpersonal communication skills with strong presentation and negotiation capabilities; interfaces effectively with all levels of staff, management, and stakeholders in a manner that promotes team building while developing a sense of cooperation.
• Computer skills include proficiency using Microsoft Office (Word, Excel, Access, PowerPoint); Microsoft Publisher; Lotus 1-2-3; AmiPro; QuickBooks; Peachtree Accounting; Quicken; Blackbaud-Financial Edge; ADP; Kronos; Clear Company; Linkedin; SAP; Silk Road; HR Data; Employee ID; CMMS; ESS; Oracle; iAuditor; Cyborg; Vax; PDP; AS400(JDE); and Taleo as well as Outlook and various Internet browsers.
EDUCATION AND TRAINING
MASTER OF HUMAN RESOURCE MANAGEMENT (MHRM)
KELLER GRADUATE SCHOOL OF MANAGEMENT Indianapolis, IN/Chicago, IL
3.62 G.P.A.
MASTER OF BUSINESS ADMINISTRATION (MBA)
Concentration: Health Care Administration 04/24/2011
KELLER GRADUATE SCHOOL OF MANAGEMENT Indianapolis, IN/Chicago, IL
BACHELOR OF GENERAL STUDIES DEGREE (BGS)
Emphasis: Healthcare, Psychology 12/15/2007
BALL STATE UNIVERSITY Muncie, IN
? Class President
Licensed Life, Accident, Health Agent 01/08/2019
PROFESSIONAL & CIVIC ASSOCIATIONS
• Member, Society of Human Resource Management, SHRM, Alexandria, VA, 2011-Present
• Member, National Association of Professional Women, NAPW, Garden City, NY, 2010-Present
• Member, Who’s Who Among Professional Women, Marion, IN, 2010-Present
• ------------/in/kimberly-kirkwood-mba-68864495
•
PROFESSIONAL EXPERIENCE
The L E Myers Company, Indianapolis, in 05/2015-04/2018
Established in 1891, The L.E. Myers Co. (L.E. Myers), the oldest MYR Group subsidiary, is recognized as a premier electrical contractor of large utility construction projects across the nation.
OFFICE MANAGER
• Launch/Management and Implementation of Knowledge Vine Safety Culture Software Training System
• Administrative management of district reflecting 35M in revenues
• Assessment and strategic development of plan for opportunity improvements and deficiency decreases
• Continuous strategic analysis & development of policy & procedures compliant internally & externally
• Analysis & forecasting of hiring needs that reflect the company vision and budgetary alignment
• Reconstruction & development of the administration department based on auditing analysis of current deficiencies
• Development & implementation of training plan for field management as well as internal office personnel
• Establishment of District newsletter to increase safety & communication to all field employees
• Direct & guide all administrative staff in the areas of A/P, A/R, Payroll, HR, DOT Compliance
• Audit management compliant with multiple state payroll law, Union agreements & outside governing agencies
• Annual budgeting review and analysis
• Weekly/monthly/quarterly P&L analysis & reporting, billing/collections
• Development of orientation process that encompasses corporate and district needs
• Profit analysis of contractual projects to ensure complete and accurate billing process
• Administrative management of projects to comply with contract, change orders and billing requirements
• Strategic discussion and planning progression to increase profitability through budget review and analysis
• Training/development of staff to maximize efficiencies and productivity
• Management of workers compensation load via ESS software system/Zurich
• Management of auto/property incident load via ESS software system/Zurich
• Reporting/Analysis of monthly Fringe reports for multiple unions/states
• Management and analysis of salaried/hourly payroll (multi-state, multi-union)
• Team Restructure and Development of S Drive Filing System Across 3 Districts
• Planned/Launched and Completion of Paperless Administrative Office of District
Evermilk Logistics, LLC, Anderson, IN 12/2014 to 05/2015
Evermilk Logistics is East Central Indiana’s leading milk hauling company that is dedicated to exceeding their customers’ expectations with high quality milk.
HUMAN RESOURCES MANAGER
• Creation and Development of Policy and Procedural handbook.
• Creation/Development of complete and accurate Employee files that adhere to policies as well as regulations set forth by outside governing agencies
• Conduction of salary surveys to comply with fair wage proposals to new office staff employees
• Developed partnership with IVY Tech to create large scale recruitment plan and assist with educational assistance/grant reimbursement program for employee candidates
• Daily recruitment of Class “A” CDL Drivers with tanker endorsement via various online sources
• Provide coaching/mentoring to all employees as well as conflict resolution and employee performance improvement
• Strategize with President/Owner toward driver retention of drivers in necessitated geographical areas
• Creation of Job Descriptions that were consistent among the market standards
• Development and implementation of training program for all areas of the company
• Establish effective interview processes for successful hiring decisions
• Strategic Development and implementation of procedures for achievement of company goals and vision
American Woodmark, Jackson, GA 07/2013 to 05/2014
American Woodmark™ is an organization of employees and shareholders who have combined their resources to pursue a common goal to create value by providing kitchens and baths “of pride” for the American family.
HUMAN RESOURCES SUPERVISOR
• Act as a primary point of contact for HR department for hourly employees (500)
• Directed the Hourly manpower planning and associated recruitment activities to include: identifying hiring needs; employee selection, on boarding and training process; assists with planning and executing reductions in force as necessary
• Provided counseling and resource assistance in the areas of policy, benefits, salary administration, training/development, performance issues
• Monitored and coordinated all local/state governmental and regulatory compliance activities
• Maintained accurate and complete employee files and other HR related information for hourly employees. This includes the overall management and application of the company’s hourly attendance policy
• Represented Company in Unemployment Compensation Hearings as needed
• Conducted investigations into employee complaints including sexual harassment and discrimination issues
• Managed the transfer of employees between departments in conjunction with the Job posting procedure
• Planned and coordinated the department’s activities to support SQDC targets, and meet and/or exceed client and/or customer’s expectations
• Actively participated on assigned teams and/or projects
• Ensured assigned departments perform tasks as outlined in Job Instruction Breakdowns, Quality Specifications, and Standard Operating Practices
• Provided communication on departmental expectations, motivates team members, and identifies opportunity for improvements
• Provided team leadership consistent with company vision, mission, CITE principles
• Ensured company and location policies were followed and provided guidance and counseling as necessary
• Effectively utilized all resources to maximum potential performance to achieve SQDC goals
• Established individual goals for team members in alignment with overall organization goals and performs periodic performance reviews to determine progress
• Supported and represented company as a union-free environment
• Provided a safe and productive work environment, including housekeeping.
• Participated in the identification and implementation of continuous improvement initiatives
• Role modeled CITE and Working in Teams principles
• Acted as backup to HR Manager in Manager’s absence
• Performed other tasks as directed by direct supervisor
Walmart Distribution Center, Gas City, IN 04/2012 to 07/2013
Top Retailer in the United States and surrounding countries that provides low cost products enabling Americans to save money and live better.
AREA TRANSPORATION MANAGER
• OSHA/DOT compliance by inspection of tractor/trailers, monitoring permits and safety hazard compliance, driver log accuracy and trailer reload verification, accurate OSHA log tracking and new trailer inspection.
• Supporter of Employee/Labor Relations by conducting annual and semi-annual contacts with employees, daily meetings to educate employees on company standing and progression toward goals as well as educating employees regarding current policies and procedures.
• Accurate payroll record monitoring and close attention to overtime as well as decreasing non-productive time; submission of T-pays to guarantee driver pay accuracy as well as time card verification of office staff.
• Administrated Employee schedules through tractor rotation assignments, requests for time off, planning and implementation.
• Administration of disciplinary action to include: Accountability, counseling, write ups and dismissal.
• Community involvement through the planning of Food bank volunteering, Help the Hopeful, Habitat for Humanity and helping the disabled.
• Implemented Associate Development through mentoring assistance program sponsorship, awards and recognition administration, training and educational need assistance.
• Increased profitability by monitoring excess mileage, adherence to strict budgeting, realignment of routing to decrease mileage and maximize delivery stops and maximizing trailer cube.
• Customer service by utilization of Good neighbor policies, dock out enforcement, forced moves, follow up on repair status of trailers, direction and management of outside carriers and pop up dedicated carriers, on time dispatch, driver arrival updates, backhaul assignment, immediate pick up schedule and customer load refusal assistance and efficient trailer planning supervision to eliminate routes and maximize cube.
• Reporting and analysis of route cube, on-time delivery, MABD (must arrive by date) backhauls, forced moves, tractor/trailer utilization, empty miles, level of service, driver turn over and retention; maximization of productivity.
• Safety involvement through SIRT team membership and training, workers compensation administration to include: first report of accident, drug screens, follow up and compliance.
• Support of moral through driver appreciation dinners, acknowledgement of accomplishments, teleprompter recognition, pictures and write ups in Walmart newsletter.
• Relationship developmental partnering through departmental meetings with warehouse Supervisors and Plant manager to increase team atmosphere and increase communication.
• Supported Union avoidance through open door policy and continued communication.
Carey Services, Inc., Marion, IN 11/2010 to 04/2012
Community-based non-profit creates pathways towards self-sufficiency with personal satisfaction for persons with disabilities through support and services determined by person-centered planning and implementation.
HUMAN RESOURCES GENERALIST
• Deliver comprehensive human resource management and administration, including payroll processing, employee relations, talent acquisition, performance management, benefits, compliance, developing and implementing policies and procedures to advance organizational development and growth, while serving as central employee liaison.
• Manage compensation, efficiently and accurately performing full cycle of payroll process for fluctuating staff of 350-400.
• Promote company-wide cohesion through savvy web portal administration, publishing important announcements and accomplishments; information regarding benefits; and news about company to keep entire staff, including those in remote work areas, informed, up-to-date, and connected.
• Engage and encourage employees to participate in payroll deductions to support the United Way, processing and tracking deductions and managing reports as well as submitting monthly payment to non-profit organization.
• Serve as central internal liaison to employees, providing timely, concise, and relevant notifications of changes in labor laws; benefits, HIPAA rules, and FMLA laws; health care reform; employee rights and responsibilities; and all changes in policies and procedures as well as announcing years of service and safety awards, staff birthdays, upcoming events, and new position openings.
• Investigate details and mitigate risk in response to all workers’ compensation and unemployment claims filed.
• Administer all aspects of voluntary employee benefits and enrollment for short-term and long-term disability; PTO; medical, dental, vision, and flex spending accounts; life insurance and supplemental life insurance; AFLAC; pension distribution; Health Reimbursement Account (HRA) administration; 457 Top Hat and 403(b) management.
• Developed, coordinated, produced, and presented Management Training spanning all areas of administration and operations, designing compelling PowerPoint presentations; scheduling training sessions and times; hosting training sign-up; presenting materials; and holding Q & A and follow-up sessions; responding to post-training surveys.
• Plan, coordinate, and execute wide array of special events, including job fairs, recruiting functions, staff and management training as well as employee appreciation events.
• Liaison and mediator of grievances and dispute solvency.
• Assistance to Owners and Management regarding all processes of labor relations to obtain maximum team efforts and productivity.
• Manage and maintain vital quantitative data, records, and file management for both paper and electronic systems, including ADP software updates and auditing; oversee all external reporting, including EEO and DOL reports.
• Achieved staffing needs through highly effective talent acquisition, including full spectrum of job posting, recruitment, screening, testing, testing evaluation and interviewing to select the most qualified candidates.
• Improved overall operations and performance through development and training of management staff on current policies and procedures and alternative performance management and conflict resolution techniques, raising professionalism, managerial standards, aptitude, efficiency and effectiveness of management team.
• Ensured accurate reporting, data and system integrity to support senior management team’s analysis, decision-making, and strategic planning through scheduled and systemic audits of files, software, and reports.
• Elevated organization-wide performance through strategic policy and procedures development and implementation, coupled with meaningful performance evaluations and disciplinary actions.
References
? Shawn Crawford, ARCSA AP, National Accounts Manager
? Rainwater Management Solutions
? 1260 W Riverside Drive
? Salem, VA 24153
? Cell: ------------
? Work: ------------
? S------------
? Kelly Wolfe-Gregory, Sr. HR Professional
? Flexco, San Antonio, TX
? PH: ------------
? K------------
? Angela Duckwall, PHR, HR Director
? Sabal Homes
? 421 Wando Park Blvd #230
? Mt Pleasant, SC 29464
? ------------
? A------------
? Cell: ------------
? Work: ------------
? Ambry Morley, Owner
? Book Solutions, LLC
? 14226 Royalwood Drive
? Fishers, IN 46037
? M------------
? Cell: ------------
? Lori McGillem, Owner/Vice President
? Hoosier Jiffy Print
? 1417 W Kem Road
? Marion, IN 46952
? Work: ------------
? Cell: ------------
? ------------
? ------------
? Steve Shepherd, Retired Military/Operations Manager
? Anixter, Inc.
? 125 Southside Ct
? McDonough, GA 30253
? Work: ------------
? Cell: ------------
? ------------
? Sana Szewczyk, PHR HR Manager
? JD Norman Industries, Inc.
? 3301 W Mt Pleasant Blvd
? Muncie, IN 47302
? Work: ------------
? S------------
KIMBERLY C. KIRKWOOD, MBA
425 N. 500 E. Lot 56, Anderson, IN 46017 • ------------ •------------
Accomplished Multi-Faceted Manager
Dynamic professional utilizes practical knowledge of human resources functions and principles to reach and sustain business goals, enhance work ethic, and strengthen organizational culture, delivering strong and consistent revenue results through expertise in leadership, management, operations, and staff development.
SUMMARY OF QUALIFICATIONS
• Masters graduate, SHRM-SPC candidate with more than 20 years of excellence in business management, operations, and administration, reinforced by HR and business analysis expertise.
• Stellar performance earned acclaim in Who’s Who Among Professional Women 2011-Present
• Top Recruiter Award in 2007 from Kelly Services.
• Proven track record of effectiveness as a hands-on manager focused on tangible, visible, and measurable results; capably directs all aspects of administrative functions, facilitating projects, processes, and initiatives as well as providing vital assistance to leadership, management, and various departments.
• Solid analytical and quantitative aptitude; capacity to identify potential threats, recognize opportunities, and maximize resources; adept and experienced in problem-solving and providing strategic resolutions.
• Results-oriented, versatile professional with a solid work ethic and natural leadership capabilities to support overall organizational goals for growth and profitability through effective human resources management and business analysis.
• Strong background in strategic planning to facilitate continuous process improvements, advancing performance, efficiency, and productivity.
• Outstanding leadership and team building strengths that generate optimum productivity and performance, coupled with the vision necessary to develop and implement successful action plans.
• Effectively introduced policy improvements, business plans, and staff-development initiatives to drive production goal attainment; ability to resolve staff issues and negotiate productive outcomes.
• Exceptional verbal, written, and interpersonal communication skills with strong presentation and negotiation capabilities; interfaces effectively with all levels of staff, management, and stakeholders in a manner that promotes team building while developing a sense of cooperation.
• Computer skills include proficiency using Microsoft Office (Word, Excel, Access, PowerPoint); Microsoft Publisher; Lotus 1-2-3; AmiPro; QuickBooks; Peachtree Accounting; Quicken; Blackbaud-Financial Edge; ADP; Kronos; Clear Company; Linkedin; SAP; Silk Road; HR Data; Employee ID; CMMS; ESS; Oracle; iAuditor; Cyborg; Vax; PDP; AS400(JDE); and Taleo as well as Outlook and various Internet browsers.
EDUCATION AND TRAINING
MASTER OF HUMAN RESOURCE MANAGEMENT (MHRM)
KELLER GRADUATE SCHOOL OF MANAGEMENT Indianapolis, IN/Chicago, IL
3.62 G.P.A.
MASTER OF BUSINESS ADMINISTRATION (MBA)
Concentration: Health Care Administration 04/24/2011
KELLER GRADUATE SCHOOL OF MANAGEMENT Indianapolis, IN/Chicago, IL
BACHELOR OF GENERAL STUDIES DEGREE (BGS)
Emphasis: Healthcare, Psychology 12/15/2007
BALL STATE UNIVERSITY Muncie, IN
? Class President
Licensed Life, Accident, Health Agent 01/08/2019
PROFESSIONAL & CIVIC ASSOCIATIONS
• Member, Society of Human Resource Management, SHRM, Alexandria, VA, 2011-Present
• Member, National Association of Professional Women, NAPW, Garden City, NY, 2010-Present
• Member, Who’s Who Among Professional Women, Marion, IN, 2010-Present
• ------------/in/kimberly-kirkwood-mba-68864495
•
PROFESSIONAL EXPERIENCE
The L E Myers Company, Indianapolis, in 05/2015-04/2018
Established in 1891, The L.E. Myers Co. (L.E. Myers), the oldest MYR Group subsidiary, is recognized as a premier electrical contractor of large utility construction projects across the nation.
OFFICE MANAGER
• Launch/Management and Implementation of Knowledge Vine Safety Culture Software Training System
• Administrative management of district reflecting 35M in revenues
• Assessment and strategic development of plan for opportunity improvements and deficiency decreases
• Continuous strategic analysis & development of policy & procedures compliant internally & externally
• Analysis & forecasting of hiring needs that reflect the company vision and budgetary alignment
• Reconstruction & development of the administration department based on auditing analysis of current deficiencies
• Development & implementation of training plan for field management as well as internal office personnel
• Establishment of District newsletter to increase safety & communication to all field employees
• Direct & guide all administrative staff in the areas of A/P, A/R, Payroll, HR, DOT Compliance
• Audit management compliant with multiple state payroll law, Union agreements & outside governing agencies
• Annual budgeting review and analysis
• Weekly/monthly/quarterly P&L analysis & reporting, billing/collections
• Development of orientation process that encompasses corporate and district needs
• Profit analysis of contractual projects to ensure complete and accurate billing process
• Administrative management of projects to comply with contract, change orders and billing requirements
• Strategic discussion and planning progression to increase profitability through budget review and analysis
• Training/development of staff to maximize efficiencies and productivity
• Management of workers compensation load via ESS software system/Zurich
• Management of auto/property incident load via ESS software system/Zurich
• Reporting/Analysis of monthly Fringe reports for multiple unions/states
• Management and analysis of salaried/hourly payroll (multi-state, multi-union)
• Team Restructure and Development of S Drive Filing System Across 3 Districts
• Planned/Launched and Completion of Paperless Administrative Office of District
Evermilk Logistics, LLC, Anderson, IN 12/2014 to 05/2015
Evermilk Logistics is East Central Indiana’s leading milk hauling company that is dedicated to exceeding their customers’ expectations with high quality milk.
HUMAN RESOURCES MANAGER
• Creation and Development of Policy and Procedural handbook.
• Creation/Development of complete and accurate Employee files that adhere to policies as well as regulations set forth by outside governing agencies
• Conduction of salary surveys to comply with fair wage proposals to new office staff employees
• Developed partnership with IVY Tech to create large scale recruitment plan and assist with educational assistance/grant reimbursement program for employee candidates
• Daily recruitment of Class “A” CDL Drivers with tanker endorsement via various online sources
• Provide coaching/mentoring to all employees as well as conflict resolution and employee performance improvement
• Strategize with President/Owner toward driver retention of drivers in necessitated geographical areas
• Creation of Job Descriptions that were consistent among the market standards
• Development and implementation of training program for all areas of the company
• Establish effective interview processes for successful hiring decisions
• Strategic Development and implementation of procedures for achievement of company goals and vision
American Woodmark, Jackson, GA 07/2013 to 05/2014
American Woodmark™ is an organization of employees and shareholders who have combined their resources to pursue a common goal to create value by providing kitchens and baths “of pride” for the American family.
HUMAN RESOURCES SUPERVISOR
• Act as a primary point of contact for HR department for hourly employees (500)
• Directed the Hourly manpower planning and associated recruitment activities to include: identifying hiring needs; employee selection, on boarding and training process; assists with planning and executing reductions in force as necessary
• Provided counseling and resource assistance in the areas of policy, benefits, salary administration, training/development, performance issues
• Monitored and coordinated all local/state governmental and regulatory compliance activities
• Maintained accurate and complete employee files and other HR related information for hourly employees. This includes the overall management and application of the company’s hourly attendance policy
• Represented Company in Unemployment Compensation Hearings as needed
• Conducted investigations into employee complaints including sexual harassment and discrimination issues
• Managed the transfer of employees between departments in conjunction with the Job posting procedure
• Planned and coordinated the department’s activities to support SQDC targets, and meet and/or exceed client and/or customer’s expectations
• Actively participated on assigned teams and/or projects
• Ensured assigned departments perform tasks as outlined in Job Instruction Breakdowns, Quality Specifications, and Standard Operating Practices
• Provided communication on departmental expectations, motivates team members, and identifies opportunity for improvements
• Provided team leadership consistent with company vision, mission, CITE principles
• Ensured company and location policies were followed and provided guidance and counseling as necessary
• Effectively utilized all resources to maximum potential performance to achieve SQDC goals
• Established individual goals for team members in alignment with overall organization goals and performs periodic performance reviews to determine progress
• Supported and represented company as a union-free environment
• Provided a safe and productive work environment, including housekeeping.
• Participated in the identification and implementation of continuous improvement initiatives
• Role modeled CITE and Working in Teams principles
• Acted as backup to HR Manager in Manager’s absence
• Performed other tasks as directed by direct supervisor
Walmart Distribution Center, Gas City, IN 04/2012 to 07/2013
Top Retailer in the United States and surrounding countries that provides low cost products enabling Americans to save money and live better.
AREA TRANSPORATION MANAGER
• OSHA/DOT compliance by inspection of tractor/trailers, monitoring permits and safety hazard compliance, driver log accuracy and trailer reload verification, accurate OSHA log tracking and new trailer inspection.
• Supporter of Employee/Labor Relations by conducting annual and semi-annual contacts with employees, daily meetings to educate employees on company standing and progression toward goals as well as educating employees regarding current policies and procedures.
• Accurate payroll record monitoring and close attention to overtime as well as decreasing non-productive time; submission of T-pays to guarantee driver pay accuracy as well as time card verification of office staff.
• Administrated Employee schedules through tractor rotation assignments, requests for time off, planning and implementation.
• Administration of disciplinary action to include: Accountability, counseling, write ups and dismissal.
• Community involvement through the planning of Food bank volunteering, Help the Hopeful, Habitat for Humanity and helping the disabled.
• Implemented Associate Development through mentoring assistance program sponsorship, awards and recognition administration, training and educational need assistance.
• Increased profitability by monitoring excess mileage, adherence to strict budgeting, realignment of routing to decrease mileage and maximize delivery stops and maximizing trailer cube.
• Customer service by utilization of Good neighbor policies, dock out enforcement, forced moves, follow up on repair status of trailers, direction and management of outside carriers and pop up dedicated carriers, on time dispatch, driver arrival updates, backhaul assignment, immediate pick up schedule and customer load refusal assistance and efficient trailer planning supervision to eliminate routes and maximize cube.
• Reporting and analysis of route cube, on-time delivery, MABD (must arrive by date) backhauls, forced moves, tractor/trailer utilization, empty miles, level of service, driver turn over and retention; maximization of productivity.
• Safety involvement through SIRT team membership and training, workers compensation administration to include: first report of accident, drug screens, follow up and compliance.
• Support of moral through driver appreciation dinners, acknowledgement of accomplishments, teleprompter recognition, pictures and write ups in Walmart newsletter.
• Relationship developmental partnering through departmental meetings with warehouse Supervisors and Plant manager to increase team atmosphere and increase communication.
• Supported Union avoidance through open door policy and continued communication.
Carey Services, Inc., Marion, IN 11/2010 to 04/2012
Community-based non-profit creates pathways towards self-sufficiency with personal satisfaction for persons with disabilities through support and services determined by person-centered planning and implementation.
HUMAN RESOURCES GENERALIST
• Deliver comprehensive human resource management and administration, including payroll processing, employee relations, talent acquisition, performance management, benefits, compliance, developing and implementing policies and procedures to advance organizational development and growth, while serving as central employee liaison.
• Manage compensation, efficiently and accurately performing full cycle of payroll process for fluctuating staff of 350-400.
• Promote company-wide cohesion through savvy web portal administration, publishing important announcements and accomplishments; information regarding benefits; and news about company to keep entire staff, including those in remote work areas, informed, up-to-date, and connected.
• Engage and encourage employees to participate in payroll deductions to support the United Way, processing and tracking deductions and managing reports as well as submitting monthly payment to non-profit organization.
• Serve as central internal liaison to employees, providing timely, concise, and relevant notifications of changes in labor laws; benefits, HIPAA rules, and FMLA laws; health care reform; employee rights and responsibilities; and all changes in policies and procedures as well as announcing years of service and safety awards, staff birthdays, upcoming events, and new position openings.
• Investigate details and mitigate risk in response to all workers’ compensation and unemployment claims filed.
• Administer all aspects of voluntary employee benefits and enrollment for short-term and long-term disability; PTO; medical, dental, vision, and flex spending accounts; life insurance and supplemental life insurance; AFLAC; pension distribution; Health Reimbursement Account (HRA) administration; 457 Top Hat and 403(b) management.
• Developed, coordinated, produced, and presented Management Training spanning all areas of administration and operations, designing compelling PowerPoint presentations; scheduling training sessions and times; hosting training sign-up; presenting materials; and holding Q & A and follow-up sessions; responding to post-training surveys.
• Plan, coordinate, and execute wide array of special events, including job fairs, recruiting functions, staff and management training as well as employee appreciation events.
• Liaison and mediator of grievances and dispute solvency.
• Assistance to Owners and Management regarding all processes of labor relations to obtain maximum team efforts and productivity.
• Manage and maintain vital quantitative data, records, and file management for both paper and electronic systems, including ADP software updates and auditing; oversee all external reporting, including EEO and DOL reports.
• Achieved staffing needs through highly effective talent acquisition, including full spectrum of job posting, recruitment, screening, testing, testing evaluation and interviewing to select the most qualified candidates.
• Improved overall operations and performance through development and training of management staff on current policies and procedures and alternative performance management and conflict resolution techniques, raising professionalism, managerial standards, aptitude, efficiency and effectiveness of management team.
• Ensured accurate reporting, data and system integrity to support senior management team’s analysis, decision-making, and strategic planning through scheduled and systemic audits of files, software, and reports.
• Elevated organization-wide performance through strategic policy and procedures development and implementation, coupled with meaningful performance evaluations and disciplinary actions.
References
? Shawn Crawford, ARCSA AP, National Accounts Manager
? Rainwater Management Solutions
? 1260 W Riverside Drive
? Salem, VA 24153
? Cell: ------------
? Work: ------------
? S------------
? Kelly Wolfe-Gregory, Sr. HR Professional
? Flexco, San Antonio, TX
? PH: ------------
? K------------
? Angela Duckwall, PHR, HR Director
? Sabal Homes
? 421 Wando Park Blvd #230
? Mt Pleasant, SC 29464
? ------------
? A------------
? Cell: ------------
? Work: ------------
? Ambry Morley, Owner
? Book Solutions, LLC
? 14226 Royalwood Drive
? Fishers, IN 46037
? M------------
? Cell: ------------
? Lori McGillem, Owner/Vice President
? Hoosier Jiffy Print
? 1417 W Kem Road
? Marion, IN 46952
? Work: ------------
? Cell: ------------
? ------------
? ------------
? Steve Shepherd, Retired Military/Operations Manager
? Anixter, Inc.
? 125 Southside Ct
? McDonough, GA 30253
? Work: ------------
? Cell: ------------
? ------------
? Sana Szewczyk, PHR HR Manager
? JD Norman Industries, Inc.
? 3301 W Mt Pleasant Blvd
? Muncie, IN 47302
? Work: ------------
? S------------